Smokey Bones Bar & Fire Grill

Excellent food love the burger varieties, ribs, wings. I chose all three. 5stars.
Server Kristen took the time to explain and suggest what the favorites were 5 stars for her. Would definitely recommend to everyone.

Awful! Out of brisket, plastic knives and forks, bad service. I purchased the «loaded mashed potatoes» side dish for an extra few dollars. What I received was an ice cream scoop (literally) of mashed potatoes with cheese sprinkled on top and a little bit of bacon. My kids started laughing when they saw it. I will not be returning.

I’m writing this review while I’m sitting on the «pot». I ordered the smoked wings and I knew something was wrong. They were cold and very undercooked, bright pink in the middle. I sent them back and got the same wings just cooked (supposedly) more. The 2 that were half eaten were brought back on a new plate. My stomach was already turning so I didn’t eat anymore. Well, I barely made it home when my stomach started rumbling. I barely made the bathroom before I started erupting, no telling how long this will last. Never going back, ever.

Wife ordered the Freaky Tiki and it was spot on. Perfect with the fresh fruit. Ordered the all day special Three Olives and cranberry Janeria the bartender was awesome, did a outstanding job and was very friendly!!! Great overall visit, kudos to all

Love the smoked wings and the brisket. Not a huge fan of their mac & cheese — it’s just buttery pasta with cheese melted on top, no sauce. If you sit at the bar, the service is generally a little better.

I first ate here in January of this year and I was not impressed, just read the review. Well here we are 5 months later at the urging of family to give them another shot. Once again a Sunday 12:45 pm, 15 minute wait for a table, not really busy at all. We ordered hamburger and light lunch items, nothing hard to make. 45 MINUTES later we just start to get our food, my kids ordered burgers and they came out like no one in the kitchen bothered to read the order, wrong cheese, wrong toppings and SLOW, my sandwich was a micro version of what they advertised in the menu, but I will say it tasted very good, too bad I wished I had ordered two. The chicken parmisian was terrific. The management did apologize and gave us a discount, but it should not have been neccessary. I managed restarants for years and you should not have to give your work away.

Went here for first time and last time at 1pm after church. They were not overly busy and lots of open tables. Hostess sat for over 10 minutes no one ever comes to greet us or take a drink order. We have 2 small children that are hungry after church. We got up and left and asked for the manager Yari but he was not available. Horrible customer service and explains why the terrible reviews and only 3 stars is too high.

I would not recommend eating here. Server brought us our drinks with little to no ice. Then we got our food before getting silverware. The server brought us refills this time with no ice at all. The glasses he brought the refill had a huge visible chunk of food on the side. When I told him he said «it was just a refill». Once he brought silverware it was a collected bunch he got from the dishwasher. He pulled out one he saw that was dirty and left the bunch. Which still were dirty. When I got my steak salad the steak was stone cold. Like it was left over cold. We then asked for a manager and that took about 10 minutes. I finally went up to the bar tender to get someone to assist us. Just a bad experience.

I tried Smokey Bones again and it turned into a Valentines Day massacre! My wings were very good but had to send my wife’s Burger back 2 time because both time is was very rare! She finally said enough was enough and we left with out her eating anything! The manager did come over to the table and spoke with us 2 times. He did take the burger off our bill but the entire meal should have been competed! Not sure if I will be back to smokey!

I wish I could have given Smokey Bones 5 stars. The food was wonderful, but the service was sorely lacking.
First, the bad: The women’s bathroom was filthy and smelly to the point I was tempted just to leave without ordering. Also, although our server was very personable, he was not very hard-​working. He didn’t explain the different BBQ sauces that were on the table. He never cleared the dishes from our apps, so we ate our entrees with our app plates stacked at the end of the table. He never once refilled our water. Finally, our drink menu was covered in dried BBQ sauce.
But the food, oh, the food! So freaking good! We ordered the Crowd Pleaser app, so we got a little bit of the loaded cheese fries, the onion rings, the chicken fingers, and the loaded nachos. All were delicious, especially the cheese on the nachos. As entrees, we went with the combos. Collectively, we ended up with the brisket, the sausage, the BBQ chicken, and the pulled pork. The brisket was the star – smokey and juicy and just a bit on the fatty side (that’s a plus in my book). There were just the two of us, so we ended up with full stomachs and enough leftover food for another meal for two.
So I would say give this place a shot for the food alone; just don’t expect great service.

This place has always been great every time we have been here. The smoked wings are awesome and the service was great!

We visited smokey bones on a whim one day just as we drove by.
Party of 3. We were seated right away and greeted by our server. He brought our drinks quickly.
He did not offer and review of any daily specials or make any recommendations. (I dont know if they have specials or not)
I ordered ribs with dry rub, brunswick stew, and broccoli.
My ribs were delivered wet. The server did offer to replace them but I declined. They were very moist and actually fall off the bone. The brunswick stew was pretty good. One of the better commercial stews I have had. Broccoli was cooked perfect. It was delivered with a piece of garlic toast which was a bit hard. take it or leave it.
My wife ordered brisket plate with beans and stew. She said everything was delicious. I tried her brisket and it was awesome. Very tender and moist. Had great flavor.
My daughter at 13 wants no part of this… Im trying to train her as a future UnilocalER.
I gave 4 starts because after our initial contact with the server and him delivering our food, we had to ask another server twice for drink refills. Our glasses sat empty for quiet a while.
Prices for smokey bones are about average for a decent BBQ place.
$$-$$$.
We would definitely visit this place again

It’s delicious and we love it, but carry out has taken 45 – 60 minutes every time we’ve done it. They give us an estimated time, and it’s always been 20 – 30 minutes later. Disappointed… Wish I could give them a better review.

Last night, my wife & I ate at Smoky Bones. Being a Friday night with a Special, at 7:00 we expected a long wait for a table. But with no one in the lobby, we were seated immediately. We noticed some friends who were already there, & celebrating their 50^th anniversary.
Although it was not particularly crowded, it took 55 minutes after we sat down before we finally got our food, which was way too long. Then we realized that our friends, who had arrived about 20 minutes before we did, still did not have their food!
The food was good; the servers were nice; but their kitchen is screwed up! Sad. It’ll be a long time before we return.

Amazing place. Our server Chris was awesome. Food was sublime. Quite enjoyable. Large portions and tasty!

I love updating my reviews when it is warranted — regardless of whether or not is warranted for a good reason, or a bad reason. In this particular instance, I am thrilled to update my review for a good reason! Smokey Bones contacted me regarding my questionable experience at the establishment a few weeks ago, and was really respectful and understanding regarding the whole matter. They invited me to come back and provided me with a gift card to do so. I appreciate it when companies take pride in their product, their brand, and their image. They recognized that the experience that I had was not indicative of their usual business practices, and they went out of their way to try and prove this to me.
For this reason, I am increasing their ‘Service” rating from 2 stars to 4 stars for showing me that they do actually care about their products and the service that they provide. Because of that, I will also be increasing their overall rating to a 3 because I feel as if this particular experience may have been an outlier and I am looking forward to giving them another chance.

I’m going to start with the only downside. It took up about 4 minutes to get seated. It looked like there was only 1 person working the floor at 3 pm on a Thursday but she acknowledged us a few seconds after we walked in. She seemed to be serving 3 tables, and when we were seated, ours would make 4.
My husband and I tried their new burgers that they were advertising out front where they donate $ 1 to the Fisher House Foundation. I had a Big Red Mac & Cheese burger with garlic mayo added and my husband had the White Lightning. They were phenomenal and huge! I got fries with mine (a nice amount of seasoning on it, loved it) and my husband had their spiced apples (which are delicious). Our server was very friendly and she remembered me from last time. We hadn’t been in there in months! I was honestly a little shocked but it added to the experience.
I love the new screens they have at the tables now. You can order, call a waitress, and view their specials all from one spot. This idea is awesome. I wish more places would add this. Your card never has to leave your hands because you can pay at the table and the server can pull up the itemized receipt right in front of you. I like that it gives the option to e-​mail, text, or print receipt.

Came for the brisket… menu says available after 4pm. Got here a little after 6 and was disappointed they were already out… BOOOOO! Went with the smoked sliced turkey. Not nearly as flavorful. Had to drown the sucker in sauce to get some extra flavor. But it was all good… Still enjoyed it, maybe because I came in practically starving and was ready to eat the kitchen sink… one thing that was so neat was the ordering/​checkout system on the table. Ingenious! No more flagging down the server! Touch the screen to order what you want, call server, pay your check– all on the portable kiosk! All restaurants should have this!!!

Came here today with my girlfriend and her son.
I used to go to Smokey Bones up in Kennesaw when it was open.
Well all I can say is that things have changed. This place is huge and very inviting.
I ordered the «Build Your Own Combo». I ordered the Texas Briskett, Smoked Turkey and Smoked Sausage with potatoes and gravy along with baked beans.
The baked beans and potatoes tasted great and were seasoned very well.
The Briskett was very good. It was tender and I could cut it with my fork. The turkey was just as tender and juicy. The sausage was also great and would’ve been great on a hoagie roll.
I tried all of their sauces. I liked the hot one the best. It wasn’t too hot and had just enough bite so you could actually enjoy your food without breaking out in a sweat.
The coolest thing was they just started using a «kiosk» on the table. You can order anything on the menu from it, call for a server, play games and even pay your tab from it. Very innovative and you never have to take your eyes off your credit card.
Bottom line great food for a fair price and innovative interactive menu.

Tried the smoked wings. Fabulous! Friendly and prompt service. Nice atmosphere and not too loud. I normally don’t review chain restaurants but I love wings and these were some of the best I’ve had.