Ulta Salon

This ulta is by far the worst cosmetic place I have ever been to. All the associates are stand offish and look at you like you’re unwelcome. There were at least five associates standing around and goofing off. I could have used assistance the many times I have gone in. There was a line at the register and even the cashier was rude and didn’t apologize for the wait and didn’t bother to even look at me. So needless to say I will not be going back to ulta. I will make the drive to Sephora because they know how to interact with customers and do their job correctly.

The only reason for my 4 stars is because they don’t have a lot of the higher end makeup I like. I came here for some little extra gift ideas and also to get my little niece some makeup and a caboodle kit to play with. Surprisingly found all of it here. They actually had little girls play makeup for cheap! The girls at the register were really nice, especially for being as busy as they were. I don’t know how much you have to spend to get this, but I got a free cotton bath robe! Hey, I’m all for getting free stuff for buying stuff you were already going to buy! The store is kept clean and even with all of the shoppers scattered in every aisle, everything is still pretty neat. I’ve been to stores around the holidays where everything is a mess and vultures are gathered around everything tossing and flipping and misplacing everything! Kudos to Ulta for not being like that around this time of year. I would definitely come here for some cute stocking stuffer ideas or even for some of your bigger gifts like straighteners, makeup, hair products etc… Ask them how much to get the free robe, even if you don’t want it, you can give it as a gift!

It’s kind of messy in here most of the time and they’re understaffed so it’s hard to get help finding stuff in the mess.
The staff I have interacted with though were nice and very helpful, it’s not their fault there isn’t enough of them.
They have a really good and large selection of make up, nail and hair products. I’m usually a Sephora girl but I was impressed with the selection and the good sales they had. I think I will go back.

Very helpful staff. They tend to run low on supplies or restocking certain name brands. Pro: You can return make up if you do not like it. I exchanged an item twice before finding the right color.

Went in for highlights, they came out super orange instead of the light brown I requested. I’ll never go here for hair care again. I totally wasted $ 150, hopefully the horrible color will grow out soon. My hair looks as orange as Garfield, my niece said it’s the perfect orange for Halloween.

I had a great experience, I was bit confused on what I needed and instantly got help. The associate named Rebecca took the time to go out of her way to help me and I couldn’t be happier. I read a few of the other reviews about not getting help, but that wasn’t the case for me. She even opened up a register to make my wait a bit quicker! I’ll will stopping back in the future.

They did not have what anything I wanted in stock and the makeup section needs to be cleaned up. People have messed over the testers and it looks terrible.

Shopping for a birthday gift for a family member. Staff is not helpful AT ALL! Even when they glanced and saw I was looking for something, they went back to their conversation.
I am a member of their Ulta club, so when they were looking for my info, they couldn’t find it! And to top it off, they were going to charge me the retail price of my purchase even though the sign said it was on sale!
I’m not shopping there ever! Canceling my membership.

Wowww. My first time at Ulta: ignored by the employees while searching the hair care aisles aimlessly. I was not greeted at arrival or departure the employees actually looked at me like «please don’t bother me» so with service like that or lack there of I’ll spend my money elsewhere.

I love ULTA, just not this one. So many Diva like men and women working here. No one ever wants to help you or ring you out. Other than their problem with better than thou attitudes, this place is ok. Lots
of make-​up and all things beauty. Great prices and very large selection.

This review is for the salon. I recently decided it would be a stellar idea to lighten my hair a few shades at home. I can assure you it was not my intention to end up with my hair the same color as my orange tabby cat, but lo and behold, we ended up twins. I absolutely couldn’t leave it that color, nor was I interested in attempting to fix this mess at home, so I called Ulta. (I don’t have a stylist here, and had a coupon, plus it couldn’t get worse, so I figured I had nothing to lose). Tanae (I think that was her name) did a great job! She put an all over color, then highlights and low lights. She was meticulous with her foils… all said and done, I was there four hours. She styled my hair, took her time and did a beautiful job. She made me the exact blonde I was striving for. It looks really natural. Even the other stylists there and the workers were all ohhing and ahhing over what a beautiful color it is. My husband said I look like a movie star! Haha. I will definitely be back, and would recommend her highly! I also really love the makeup and hair product selection at Ulta… I have a small suitcase full of make up, and switch up my eye shadows daily. I’m always looking for new stuff… Ulta has great choices. The only product I haven’t been impressed with there was their own brand of nail polish… it’s very thin. They have great sales.

What can I say? I’m a girly girl and I love cosmetics and beauty supplies!
I love Ulta because it’s near my house and they always have a great selection of both prestige cosmetics and drugstore brands. If you get on their mailing list, you’ll also receive their weekly circular, which always has a pretty good coupon on the front. If you join their rewards program, you can accumulate points towards free gifts!
This location is definitely one of the best ones I’ve been to. I appreciate that they have helpful and friendly staff who are always willing to help you find something or give you their opinion. I really like looking at their clearance section; often you will find name brands like OPI for deeply discounted prices. Also, during holidays, like Mother’s Day, they will run a promotion for a free gift with purchase. The one for this Mother’s Day is a free tote bag with fragrance purchase.
I’ve never used their salon services because I have my own stylist in Chinatown (see my review of King Salon). But, I love going in to try new products or find products that I can’t find at Target or regular stores. They have a large selection of shampoos, conditioners, lotions, cleansers, tools, small appliances and hair accessories. I love going in to browse the aisles for a new lipstick or nail polish. They stock their own line, and often they will have BOGO sales that are pretty good.
Sometimes you’ll find great little value sets of the prestige brands, located on the aisle end caps. These are great for trying brands if you’re new to them, or if you want to buy travel/​trial sizes before buying the full-​size product. These can make great gifts and are a good way to save money.
Recently I purchased a nail polish and didn’t like it at all. I had no problem returning it for my money back. I would definitely recommend this store to any girl wanting to buy a little «candy» for herself.

This location is my favorite of all ULTA’s because it seems much larger than the other locations and the employees here are very helpful. I used to frequent the Richmond location but they’re often out of stock of the cosmetics I normally use.

They are not knowledgeable about any of the products and are not able to answer your questions. I went in to buy a product that wasn’t on display so I had an employee go get it from the back. When he came back I noticed the numbers weren’t the same as the one I usually use but he ASSURED me ten times over that they had changed the numbering system and that it WAS the right one. Sure enough, when I get it home it ISN’T EVEN CLOSE to my skin tone but about 4 shades too dark! I live over an hour away so needless to say, it was a waste of my time!

Well, as a male reviewing Ulta, I’ll just give you the preface that 1) I don’t usually shop here 2) I don’t have practical use for a big portion of their inventory and 3) I was sort of lost looking for the haircare items.
I went in yesterday looking for Moroccan oil (someone told me it would tame this crazy mop I have on my skull at the moment) and found my way around to the hair section. I didn’t really know where I was going but didn’t have too hard of a time locating it. Unfortunately, I think I was expecting there to be a huge selection and there really wasn’t. In fact, the entire hair area was less than the equivalent of one normal sized department store aisle. Maybe I had this place pegged as a local Sephora or something, but I was pretty disappointed. The prices weren’t bad and the other shoppers seemed to be doing OK, so maybe it was just me.
I also had two workers totally ignore me in the aisle and it wasn’t until I was finally walking to the register that someone acknowledged me. Even stranger, my entire transaction was devoid of verbal communication or eye contact. Either they were REALLY weirded out that a guy came in, or someone woke up on the wrong side of the bed. Either way, I probably won’t be back. The internet is too cheap and painless to do so.

Ulta used to be my beauty products destination. They have a great clearance section at the Pearland Ulta, and the staff there is very helpful.
The store is not super busy, and is much bigger than Sephora stores. However, they tend not to carry the products and brands I now use (I recently switched to the Philosophy Hope line — and yes, I am a male!).
The coupons are great and can be found in your in-​store mailer and online.
Overall, the Ulta in Pearland is a great shop for everyday beauty products!!!