Christopher J Couri, DDS, MS

Situational Backgeound: (have been to his office 4 times now) This is the first Unilocal review I have written. After struggling with one particular tooth that was causing me nothing but trouble… and a negative experience with a referral my primary dentist gave me, I was being extra cautious when the same dentist referred me to Dr. Couri. However, there were zero patient reviews for Dr. Couri anywhere on the web. Other than pictures of an old Victorian house he works out of. (A house!!!)
Environment: Dr. Couri practices out of a beautiful old Victorian house. But please don’t let that scare you away like it almost did to me! It is clean, bright, beautiful and completely set up to accommodate dental procedures. His staff welcomed me professionally and made me feel at home right away.
Appointment Wait Time: Talk about time management! I have never had to wait more than 4 minutes past my scheduled appointment time. (Huge change from my normal dental office experiences).
My 1^st experience: Professional and thorough! Dr. Couri took his time to examine my tooth, explain what he saw, answer my questions and discuss my options. He even brought me out of the examining room into a nice office where we could sit across from each other to discuss these options! (Yay! I’m not uncomfortably laying down and looking up while making important health decisions!) He used models to explain my options and another employee stood to the side and took notes on our meeting and updated my file. We decided a root lengthening operation was the way to go… however, he also made sure we agreed on a plan for the «worst case scenario”-he offered SEVERAL options-​but we agreed that if he believed the operation wouldn’t guarantee at least 6+ years out of a crown, he would pull the tooth and prep it for an implant. (This discussion was so in depth that we even agreed on what antibiotic I would take after the operation!)-I say agree because he didn’t just tell me what I needed-​he completely took my concerns and hopeful outcome into consideration, answering my many questions and I felt like it was a «team» decision.
After our great discussion, his insurance specialist sat down and literally outlined what my insurance would cover and what it would not. She was very thorough! She wrote out estimates that broke down every single cost of both Plan A and Plan B.
Experience 2 (operation day) — I was completely comfortable and we started right on time. His staff prepped for both Plan A and Plan B. During the operation he walked me through what he was doing and (bc I’m not good with dental work).he stopped, scooted back, gave me a break and then reminded me that I needed to sit up and breath! He noticed that I had become so nervous that I wasn’t moving (on verge of panic attack-​The noise of those drills!!-but I could not feel anything. was in zero pain) Anywho. it turned out we needed to go to Plan B. BUT he reviewed my other options before pulling the tooth just to make sure I didn’t change my mind and want a cheaper option.
Check up appointments: on time, thorough, and after I stated that the operation triggered a migraine-​at no fault of his! He took the info down of my neurologist and made sure we had a plan to manage my inevitable migraine for the next two operations I will need for my implant! Talk about going above and beyond!
Cost/​repayment: The estimate of the procedure was right on! I mean when we first went over estimates… the financial specialist had a whole print out of my personal dental plan.
Overall: The best experience with a medical professional. There were zero surprises! (That never happens). Dr. Couri is professional and goes above and beyond! I feel 150% confident in my next two Procedures with him and his staff.
(P.S. I apologize for the lengthy review… but I couldn’t find any reviews for Dr. Couri when I was looking for them and wanted to be thorough!).