On The Border Mexican Grill & Cantina

This is not real Mexican food. Taco Bell tasting tacos, boxed rice (least thats what it tastes like.). For the price you can get fast food that tastes better. won’t be back…
2 stars only because the server was really good.

Walked in around 8:30pm — 8:45pm with my family for a late dinner. Ahead of us were were a couple of 4 which found a table pretty quick cause the place was empty. Then we got a booth, here’s the problem— the place is empty and we can’t get any service. No chips no salsa no drinks dirty table. I think the couple of 4 ahead of us were thinking the same thing because they got up and walked out and we followed. It’s all good though went to Outback on Bell Rd spent 113.00 on dinner with a 30.00 tip. This isn’t our first bad service here.
(WON’T BE COMING BACK) Management needs a wake up call.
Check the cameras if you don’t believe!

If you like being ignored and your food/​drinks tasting awful, then this is the place for you! We have given this place too many chances and now we just give up. I don’t know if we just have bad luck or what, because we’re pretty easy going. The service is always horrible and when you have a toddler with you, that makes it even that much worse. I dare you to attempt to talk to a manager while there or get things corrected. You’ll get attitude and it’ll still be wrong. We actually now drive 45min to another location if craving OTB– it’s like night and day and so worth it! We’re actually valued at the other location. Best of luck if you decide to go here. I hope they make some staff changes and turn things around.
Side note– our daughter is pretty well-​behaved. I’ve worked in restaurants and seen the aftermath of kid meltdowns at restaurants. We go well prepared so that we are not «those people», even though kids are unpredictable.

Took my mom here for Mother’s day and it was a great experience! So geat, that we went back for lunch two days later! The Fajita chicken salad is AMAZING! Fresh tortilla chips and amazing salsa. Love this place and highly recommend!

Few weeks ago, went here really to get a drink. Wish the waiter would have been honest. I wanted a daiquiri, he said oh yeah we can make it. Well it was terrible. I could barely choke it down. Plus side I had ordered the sampler plate. It was pretty good. Could not eat it all. It was a snack later that night.
I am sure that their house drinks are fine, they are use to making those. But the special order was not working.
Waiter was friendly and check on us.

I’ve been to many different OTB’s…This was the best customer service I’ve had at one. The hostess was very friendly when we walked in. We went to the bar and Tia one of the bartenders helped us. She was really friendly, fast, attentive and made good drinks. The food was as good as the other OTB’s I’ve been to. I love the happy hour specials. The food specials are smaller sizes starting at $ 3. The fajitas were tasty and came with a ton of meat. When we were getting ready to leave the manager with the cool mustache came by to thank us for coming in, and gave us a bag of coupons to come back again. We will be back soon!
Tip: The best time to go is Happy Hour. One of the better ones around. They have two different times, 3PM — 7PM Mon– Fri and again 9PM — 11PM Sun — Thur. During Happy Hour you can get a lot of different drinks for discounted price. I like the discounted appetizers you can get at the bar during happy hour. You get a cheaper and smaller size which is nice since most of the appetizers are too much food anyway. I love the stuffed jalapenos, empanadas, corn quesadilla, beef mini tacos, flautas, mini chimichangas and the cantina nacho’s.

I really don’t understand why they don’t have higher reviews here??? I come here a lot with my mother and we have never been disappointed when we are here! We come here quite a bit and order the same thing every time and they nail it perfectly! I was extra impressed last time we were here because this one waitress we had was very attentive the food was very fresh and by time we were about to leave our waitress stops us to give us some to go drinks, now this just surprised me a lot because I’ve never had a place do that for me lol I know that sounds dumb to make a big deal over that but that was a cool gesture in my opinion! I definitely recommend this place for some good fresh Mexican grub!

Can’t say enough good things about On the Border in general, and this location in specific. Visited this location while in town for the NASCAR race, and was lucky enough to have Brianne as my server. She was friendly and attentive and made sure my vegetarian order was made just the way I had requested. The food was delicious as I’ve come to expect from On the Border, and I lost count of how many baskets of chips and salsa I went through. Brianne was happy to keep me well supplied with the chips and salsa, and I never had to ask her to refill my soda… luckily she said she was a soda lover too and understood how important it is to have a fresh cold soda refill on time! Keep up the good work and hope to be back soon!

Awesome! !! Place to have some drinks with friends and family. The food is great !!!

This has to be the worst place I have ever been to. The food was awful, the service was below standard. I would not recommend this place to my worst enemy. Don’t do it is all I can say and if you do I will be the first to say I told you so. Yuck!!!

First time in here service was great, chips and salsa very good. Had a cheese quesadilla and some cheese enchiladas food was pretty good. Food was different then what I’m use too but was not bad at all.

I do love On The Border, but at this location the host is not friendly at all, and some of the wait staff is clueless. I am from Texas, so I am picky about my Tex-​Mex. This food is pretty good. The chips and salsa are definitely above average. All of the entrees I have had are very good, I’ve never had a problem with that. The past few times I have been, I’ve had the same waitress who works in the bar area and she is very friendly. Overall it’s a good place with good food.

Cute theme place. Both my son and I ordered too much and left with containers. Service was great, waiter kept coming back with drink refills and to see if we needed anything else. I like the build your own combo. My son had the chicken enchiladas and I order soup and a beef chimi. It was all pretty good.

Service is great the waiter was wonderful heart an appetizer it was way to pepper hot to eat they should warn people is going to burn their mouth off could not is anything afterwards I’m sure it is good to some people however they should warn you that’s going to be absolutely pepper hot could not even eat the dish because of the heat index manager was kind enough to give me my money back however I thought the place was overpriced for the quality of the food

First of the service was great, no complaints there! The food however is at best glorified fast food. The chips were so salty that they were unedible and the salsa was way to sweet and did not taste fresh. The tortillas were very bland and their texture was that of a store bought tortilla. Not impressed at all!

First off let me state that if it were possible to give them less than a 1 star I would. I ordered the barbacoa enchiladas with refried beans. I had felt fine all day until this meal. The best thing here were their chips and salsa. The whole meal tasted rather bland. There was no difference in the seasoning at all on the plate. The margarita was decent at best. We only saw the server for orders and the check which by the was just a receipt they had no tray or book to present with it. as I was out on date night I didn’t want my girlfriend to worry about how much the tab was. When other tables were checked on regularly in our area. Then when we left we saw a group of about 12 servers just hanging out by the door when we left. Needless to say I won’t be back. I could have gone to filabertos spent less and received much better food and service. And to add to this horrible night when I get out of the car to go see a movie I feel nauseous and throw up in the parking lot not even 20 minuets after leaving. Then when I call to inform the manager he seem to accuse me of trying to receive a free meal. If your looking for a good fun dining experience do yourself a favor and go else where. Because I for one am never coming back here!!!

My food was good but my boyfriends was still raw in the middle and our server was good. While we were relaxing and having a good time a guy pushed a waitress walking with a tray of margaritas causing two of them to pour down the back of my shirt filling the booth up with it as well. I was soaked! And disappointed that no one even cared for it. I had to tell the manager my shirt was soaked he then gave me a cooks shirt and the bill. I work at a restaurant myself and know that certain situations like these need to be handled a lot better!

We just got kicked out of on «The Border» by management for being loud. The interesting fact is that we had no idea that there was a threshold for a noise level that the public had to adhere to at a bar. I guess maybe management care for my skin color. However if you are going to serve Margarita’s you need to accept the fact that we Latin’s enjoy a good time.

I liked it! Cute little place. The watermelon margarita was really good! I ordered the quesodilla, bf ordered enchiladas and we were both happy

The food was delicious and are waiter was great she was on top of everything, this kitchen made a mistake on our order but our waiter got it situated no problem! I was very happy with my portion size their was so much food we had left overs. some of the best Mexican food you’ll get an Arizona I highly recommend this spot if your ever in the area hit it up the drinks and food are amazing!

Service was great just stopped in for a drink and some Tuesday tacos. Has a normal happy hour and a reverse happy hour. That is nice since most everyone I know Dan only make happy hour if they don’t work that day.

Always great food, drinks and service when we come here! OTH is one of our favor our restaurants to dine at.
Tonight’s visit was no different but I must apologize to our waitress, Jade. We were on the patio and there was a very rude couple amongst us. Everyone around us could tell and on our way out; I told them they shouldn’t be so rude to their waitress. They tried making a scene as we exited and I just wanted Jade to know how sorry I am for putting her in that awkward position. She was great!