Smile Creator

Discriminatory and corrupt!!!
I had heard about this place from dentacal as they had told me they were accepting medical insurance. I called later that day and scheduled an appointment and the phone representative reassured me that they do take medical. A week later, I came back for my appointment, and the first thing that happened was that I was waiting in line for ten minutes to speak to a staff member. All that time I had thought they were helping another patient when from the corner of my eye I see them dabbling with make-​up. When they finally do call me up to speak to a representative, Veronica, looks at my card and tells me they don’t take medical. I tell her that has to be a mistake because her staff had told me they do, and proceeded to put me down for an appointment. She then replied that they hadn’t taken medical patients for a year and then she condescendingly kept apologizing. She then proceeds to tell me that IT IS AT THEIR DISCRETION TO ACCEPT WHOMEVER THEY WANT. That’s when I got the hint that they were discriminating. I asked to speak to a supervisor in which she condescendingly replied that she was the supervisor. I asked to speak to the dentist but to no avail. That’s when I got aggravated and went outside to call medical to see what was the issue. Upon looking at their records, Medical told me that they do take medical. Therefore, all this time they had been accepting medical money and had been choosing which patients to see. My mom later went back to talk to them and that’s when the REAL SUPERVISOR came out and told her that I should pay cash if I wanted to see the dentists. This was a horrible experience and I’m surprised they run such a business where they can peddle the poor for money. They should ashamed of their staff and business ethics in dealing with customers.

Absolutely the BEST dentist I have ever gone to!!! Dr Chang is so friendly and made me feel comfortable with my whole treatment his staff as well are all great, super friendly, caring, sweet, professional! Veronica the office manager has always gone through all my cost with the upmost details, never leaves anything out! Inez and Jennifer also great ladies, My son has always been terrified of the dentist his dentist before couldn’t get him to do X-​rays, but somehow this office has a lil magic because my son also had a good experience! For the first time in my life i actually look forward to going to the dentist! I would recommend Dr Chang and his staff to everyone! It feels great to finally have such a good dentist!

He is really such a great dentist he really cared about my teeth and loved how he was so thorough on his explination on the work that i needed. Also the staff is so nice and welcoming.