Actually, MUCH better than 5-stars. I had an issue with my device which the bad guys at the Novato(corporate) store refused to properly handle. I figured I was screwed but, since I’ve never had issues with this Verizon store(found out last week this one’s a privately owned location) I decided to drive the extra 17 miles to see if they could help me, which these guys did! This isn’t a review indicating that I received a great bargain(read: «they ‘bought’ me), but rather a call out to all Unilocalers to have complete confidence that this Verizon store is honest and extremely pleasant. I ended up buying another device, buy they ended up earning my respect and all my future business. Finally, check out my review of the Novato(corporate) Verizon store to better understand the difference between this store and the ‘other’(corporate) guys. BTW, I have no idea how this Verizon store was listed with the«$$$» meaning it’s expensive. It’s Verizon, it costs what it costs. But, these guys, will save you a ton of headaches. I’m coming back again, and again – just like today. Cheers.