Convienient Cleaners

I am going to try these guys myself but my friends did try them and not as bad as the last review

This is a new service that open recently in the South Philly area. They are franchise of a growing business of the same name in the Florida area.
We decided to give this new service a try because they prices were very good, they offered us a large discount on our first order and it would be very convenient to have the dry cleaning picked up and dropped off each week.
Unfortunately this was a nightmare of an affair that I hope no one else goes through. I called and spoke to the owner directly. He agreed to come pick up my clothes in about 30 min after I called, when he arrived I was battling my cats from trying to get out the door and gave him a bag of laundry (14 pieces) and he provided me a receipt. It was very quick. He promised to drop off some of their laundry bags when he delivered the clothes with labels so the transfer would be even quicker. So far it sounded awesome.
Then the next day I noticed I was missing my Bluetooth headset. I realized that it may have been left in the shirt pocket of the shirt I wore the day before the laundry was picked up. I called and left a message for the owner. The day after my fiancé called as well and the owner told her he would check into it but he doubted it was in the shirts because he claimed that him and I went through all the pockets together. This was a lie. I wish we had, but why lie to my fiancé about something like that?
Later that day he called me and told me that his workers found a headset in my load of wash. I thanked him but he cut me off a bit and said «well it’s a bluetooth I don’t know if it’s yours but it’s a bluetooth». Ok that also made me suspicious that he is already doubting it was mine but he said it was found in my load of wash???
The next day he dropped off the finished dry cleaning along with «a Bluetooth headset». My fiancé immediately knew it want mine and returned it to him, he refused to take it back and said that she should give it to me and see if want to keep it. She finally gave in and showed it to me when I got home. Well the headset I lost was a $ 100 top of the line Jawbone HD headset. What he brought was a 5 – 6 year old headset that literally had old soap caked in it, it was painfully obvious that this was laying around the cleaners in a list and found. He also didn’t leave a bag for future pickups… Guess he had a guilty conscious and knew there wouldn’t be repeat business.
The cleaning it self was of poor quality, they only thing they got right was the starch, two of the seven shirts were still dirty after they dry cleaned them.
I hope this new franchise owner enjoys my top of the line headset. I spend about 30 bucks a week in dry cleaning so in the long run the loss is his. He could have made a lot more from me honestly not to mention the referrals I could have gotten his business if he was fair and honest.
Buyer beware.