Zero stars. Doc’s roofing uses«bait & switch». They promised/quoted us a «top of the line roof to be replaced down to the plywood base and make sure all decking is sound». Roof started leaking within 2 months. We had water mitigation take drywall down and found a hole covered with aluminum metal. At the time they were also starting a stucco job and when we told them that if they can’t fix roof we would get other roofer to go up and fix it, they immediately threaten to leave stucco job if anyone went up to roof. We went ahead and got different roofer who identified a poorly done job with seams popping off(source of the leak), weakend areas, used cheap materials and no sign of replacing plywood. We now have to get entire roof re-done and starting lawsuit against Doc’s Roofing to get our money back. They also tried«bait & switch» in stucco job-we got a quote for 3 layers and he then lied to subcontractor and told him we wanted cheaper 2 layer system(subcontractor told us later). Luckily we kicked him off job before he finished another disastrous job(also kicked him off website May 6th2014 due to numerous complaints). AVOID Doc’s Roofing!
Nicole D.
Place rating: 2 Philadelphia, PA
Hired to repair a small but persistent leak around one window. Repointed the brick nicely and at a reasonable fee, assured us this would fix the problem. It did not. It was difficult to get them to come back out to reassess the problem, and although they guarantee their work, no further repairs were made until we gave them a second check. The secondary repairs were shoddy in appearance and actually seemed to worsen the problem. When I called to report this, responses were rude and dismissive. Doc’s suggested a number of additional small but significant repairs that«might» fix the problem, all at additional cost. The next contractor hired correctly diagnosed the problem within 15 minutes and indicated that Doc’s had been right on top of the issue but failed to notice it. I feel certain that Doc’s had no idea where the problem truly was and would have happily continued to nickel and dime us until we became frustrated.