Foot & Ankle Institute

The Foot and Ankle Institute needs to find a «Learn How To Set Appointments Institute.» I was shocked by how difficult it was to set or change and appointments here. I actually had to physically walk in to the site to set it up. They haven’t figured out how to affectively answer phones here. Honestly, Temple University should be embarrassed to be associated with this organization. Once inside, expect chaos and confusion.

I called for a last-​minute appointment the day-​of and the receptionist was kind and told me there was a cancellation that I took. When I arrived I waited no more than 10 minutes to start seeing one of their podiatrist students. He was careful in explanation to me and was backed up by the doctor and a resident. I had a small surgery to remove an ingrown toenail.
Their use of local anesthetic was alright — the resident guided the student to give me a bit more than they had planned, I think because he missed the nerve at first. During the surgery, the doctor guided the student in his performance and took over for a minute after he missed cutting the entire nail.
Overall, it was a good experience as they were kind, explained things well, and only took maybe a minute or two more than necessary. There was some pain but it was manageable.

Miserable experience here. My insurance forces me to go here otherwise I would avoid it like the plague. I had to have my custom made orthotics fixed up and wanted my toe looked at after the Broad Street Run.
Getting the orthotics sent out was like pulling teeth, the intern that was trying to help me had no idea what to do. It took me almost a MONTH to get them back, turns out they sat in the shipping department for 2 weeks b4 they were finally sent out. When I cant run I get angry. Nuff said.
As for the doctor who saw me about my toe, he was really friendly and I liked shooting the poop with him but in the end he really had no answer for me other then to take some more time off from running after making me wait for close to an hour.
Long story short they heard you like cattle at this place and turn you in and out as fast as possible b/​c they have a line out the door of people with feet falling off from diabetes that they need to get to.
Understandable but frustrating.

In my searching for toe help, I did finally some after a good brainstorming session with Jose G, who does not have a Unilocal profile. He remembered that place that we see every time we take the 8^th Street exit of 676 East OR take the 47 SEPTA bus from west of northern liberties OR every time we’re at the round house…
Clearly identifying themselves on the outside of the building – Temple University School of Podiatric Medicine’s Foot and Ankle Institute took me in when I had reached my limit of pain and phone calls to foot doctor specialists. It was fairly easy to get an appointment. They are a clinic in a school of medicine, so a student doctor will be the primary person that you see, but my problem was such that I needed to be seen fast and by someone with a basic knowledge of feet. Mission accomplished!
I lost a nail in the process, but an actual doctor performed the removal procedure. The same actual doctor sat in the room with him when his assistant returned my phone call within an hour during the following week when I had a question about my followup care for my new nail-​less toe. I definitely appreciated the fact that the doctor only wanted me to come in for a follow up if I felt it was necessary. He wasn’t about to schedule me for an unnecessary appointment just to waste his and my time, something which I feel like my PCP does all the time… but that’s another review altogether.
The only thing preventing a full five star rating is the fact that the carpeted clinic did smell like feet. While I feel like it added legitamacy to the place, I could have done without the odor.