Fred’s Mt Airy Motors

I’ve been taking my cars to Fred’s for probably 15 years. I’ve always found them to be timely and helpful. I especially have appreciated guidance when I have needed to make decisions about what to prioritize and what can wait. Phil will always have frank conversations about that. They are also good about recommending other shops to do work (e.g. body work) that they don’t do in their own shop. They’re diligent about calling to make sure you know what’s going on and have the opportunity to give approval or make choices when there are choices to make about how to proceed. My only complaint is that they close at 5:30. If you work downtown until 5, it can be hard to get out there in time. I wish they stayed open until 6 or 6:30 for pickups at the end of the day.

We took our two cars two Fred’s numerous times, in the last few yrs, since we moved to Mt Airy, however, the last time we took our vehicle there the service was not good. We told them that the suspension was making noise and it needed an oil change. They said that they had an oil change and a general maintenance package, which would include checking suspension and brakes. Our brakes had started squealing. When we got the car back, they changed the oil, I think and said everything was good, but the suspension and breaks were still making noise. We took the car immediately to another garage and got the brakes replaced and also found out that the suspension needed replacing.

Took my 2012 Ford Fiesta in to Fred’s for its annual PA state inspection on 10÷7÷15 at 835AM. Normally a state inspection requires about one to two hours to complete. There were no mechanical problems, just needed the inspection. It only moves once or twice a week and I clocked only 2000 miles since last year. I don’t like to drive and only use the car for shopping and errands. I use SEPTA and walk to wherever I have to go as much as possible. I called at about 330PM to inquire about the status since it was in the shop for seven hours already and was told that it was being worked on. The call came in at 440PM that it was finally finished. EIGHT HOURS for a PA state inspection? Not even an oil change! Come on. No excuse, no apology. They obviously take their customers for granted. That’s the last time I visit Fred’s wonderful Mt. Airy Motors.

Ditto cat f. Same thing happened to me. Asked person to explain and they gave me a jiffy lube McDonald’s story. I got upset and he hung up on me. OVERPRICED AND BAD CUSTOMER SERVICE. $ 56 for an oil change??? WTH!

We’ve been taking our cars to Freds for repairs for the last 15 years. They are consistently reliable, responsive, and provide clear explanations. Phil and his team make sure you understand the repair options, don’t pressure you to make more expensive choices, and honor estimates even if the work gets more complicated. Perhaps there are cheaper places, but for the quality and peace of mind of knowing that your car is in trustworthy hands, this place is great value.

I had to get my car inspected when I changed my registration to PA. They scheduled me quickly and at a convenient time. Dropped the car off, and they had it finished within 2 hours. Great customer service and pleasant staff.

Came in yesterday to get my new, (used), car checked.
Phil made me an appointment at 0730 this morning but told me I would need to wait. got there at 0740 and was out by 0900 after a full checkup, (takes about one hour).
Great service

We’ve taken our cars to Fred’s for as long as we’ve lived in the area. They do excellent work with routine maintenance as well as more significant repairs, and I always feel I’m being charged a fair price.
Also, they’re so generous with their time and help if I just want their opinions about something. Hats off to Phil and the whole team.

Any place that won’t quote you for an oil change and then charges you FIFTY dollars for it can’t be all that honest. That’s right, 5 – 0 for an oil change (I was expecting around the usual $ 30). The only thing they would quote me on was changing the car brakes, which was really expensive. We decided to give them a try since they had such stellar reviews and had the oil changed, front brakes changed, and some warning lights checked. $ 350 and 2 – 3 weeks later, our brakes are squeaking like crazy and our oil is empty in the car. This time we took it to the dealer who informed us that there was an oil valve leak which should’ve been noticed with the oil change. Don’t think we’ll be going back to Fred’s anytime soon.

Fred’s Mount Airy Motors is a very honest shop. The minute our cars were off warranty we went to them and were delighted with the service. They are gems. Many times they have said «you don’t need that» and what they do fixed stays fixed.
We have a Subaru Forrester 2005.

This is a family owned shop with honest, friendly, and reliable mechanics and employees. Their prices are very slightly higher than the local chain auto repair shops, but based on some truly questionable experiences elsewhere, the cost is well worth it. Great for work on both foreign and domestic cars.

I have been going to Fred’s for a little over 2 years now for my car repair needs and have been highly satisfied with my experience. The mechanics are great with explaining what’s wrong with my car, if anything, and since I work in CC and get home after they close, they let me arrange to pick up my car from them after hours.
Since I don’t put many miles on my car, I primarily go to Fred’s for my state inspection, oil changes, and occasional wear on brakes, etc., but I’m having some Toyota-​related troubles and they’ve been extremely helpful in advising me on how to get the dealership to take care of the problem.
Fred’s is always rated high for customer satisfaction and trustworthy mechanics and I couldn’t agree more with that assessment. The staff is friendly and helpful every step of the way.