Hyatt at The Bellevue

I came here for brunch. I liked the setting very much. Is a very elegant restaurant. The brunch included unlimited drinks (mimosas), appetizers which were great and desserts.
For my main dish I chose the steak, it was ok, not the tastiest steak I’ve had. I think I would have preferred the crab cakes which my friend got.
What I truly enjoyed the most was the variety in appetizers and desserts, they had a whole array of options.
Overall good experience.

Great brunch buffet. A little pricey but great nonetheless. The service is beyond anything I have experienced in the northeast and the location itself was amazing. Overall I’d go back.

Grand location and setting with some updates worthy of note but within a couple days that charm wears thin. Champagne toast to a new year upon arrival and suite upgrades for Platinum advanced planners (our room had fireworks views) is always a nice perk but comes at a cost of course.
This is NOT a business hotel and although accommodating and comfortable with access to business district it isn’t top notch service most travelers for business will be satisfied with. I’d say the grandeur is perfect for tourists and location is central as well but the dating of the hotel is difficult to overcome no matter how many renovations are done.

Reserved a suite then checked in and told no suites available.
given a room with furniture that looked like flea market –very scraped up and poor, after allot of complaining I was moved to a better room — pretty room actually however the closet had a large poorly patched drywall section that had never been sanded nor painted — like motel 6 I suppose.
room service was VERY poor and the service on the phone was very poor
I ask for a manager to email or call me the following day but… no one ever reached out to me.
tonight– went to climb into bed only to see dirty linens.
Is this really the Hyatt?
sorry I booked my stay here.

Great value if you are using points. Really great value compared to Marriott and Hilton. The place is gorgeous. Easy parking, right off broad. Self park or valet. All sorts of amenities. Huge room. Really huge rooms. Two queen beds take up almost no space. Needs a 70 inch TV because the room is so large.
Only been there this one time and only stayed for one night. Will absolutely be back.

Nice, spotless hotel room in a beautiful historic building. Within walking distance of all the great historical sites.

Two night stay. On Friday, the AAA breakfast rate was in the $ 160s with breakfast, so we did that. On Saturday, it was $ 300+. We didn’t feel like paying or doing cash and points and used 15k Hyatt points (via Chase). No status.
After reading all of the reviews, it was apparent that this is an old, historic hotel with renovated and unrenovated rooms. The renovated ones naturally got higher marks. We got in really late on Friday night. I asked for a renovated room (which I think is translation for an upgrade — not sure if they have any smaller, non-​suite rooms that are renovated as of this time). They didn’t have availability for a renovated room for both nights. We were fine with changing rooms and ended up getting a huge one bedroom suite for Fri night (their largest one, I think it’s called Arte) and a normal unrenovated room for Sat night.
Needless to say, we were very impressed with the suite. It had really high ceilings, its own Keurig with tons of capsules, a Mac computer, rainfall shower, iPod speakers, a dining room area, a living room area, and closets. Not much of a view.
Pros:
— Location. Central enough that we could walk to the places we wanted to go in 20 min or less. It’s also attached to a shopping center and Starbucks.
— Free wifi! Elites get premium for free. The standard speed was good enough for streaming Netflix.
— Parking. Use the garage. Give your ticket to the attendant. You get in-​out privileges. We ended up not using the car at all during our stay because we could walk everywhere. (Price was not a pro — $ 30 for self parking.)
— If you get breakfast in your rate, the buffet is a nice touch, however, is not at all impressive… will review that separately.
— Great lighting in the two rooms we stayed in.
Cons:
— Hyatt website directions. When I looked up parking on their mobile website, I was pretty confused on where to find their parking garage. Pull up to the garage right next to their main entrance.
— Creaky. Both beds in both rooms were super creaky.
— Beds weren’t comfortable.
— Vents blew on where your head goes on the bed. One of us got sick.
— Needless to say the unrenovated room conditions were meh. (You can console yourself with the history of the hotel.)
— Shower in the unrenovated room. It was like a hose — that much pressure is unnecessary and not at all eco.
— Noise. The unrenovated room was a few steps from the main elevator bank. It’s in an alcove with two rooms facing each other and a lovely armchair. Anything that is said in that tiny alcove is heard in the room and the bed is right next to the front door. The armchair encouraged someone to take a phone call from there.
All in all, we felt neutral about our stay there and would probably stay here again since it’s convenient and we can use Hyatt points.

Honestly thought this place is perfect! Amazingly beautiful and scale 10 service! Have to check out the café the view is gorgeous

This was our third stay at the Bellevue in Philadelphia and will definitely stay again. It is a lovely hotel with beautiful rooms. The staff is always pleasant and approachable. My husband had mentioned that we were staying for your anniversary and they surprised us with a bottle of champagne delivered to our room.

Great service, beautiful room, stunning hotel. Icing on cake (literally) was cupcake and balloon delivered for husbands birthday (very sweet and definitely appreciated). Would stay again in a heartbeat!!!

Black Mold in the bathroom. We told the front desk and showed a picture, but they simply gave the excuse that they were planning renovation. This is clearly a cleaning issue… No remediation was made. Just excuses.

Lots of history here. Amazing hotel in downtown Philly that pays homage to the Revolutionary period and is decorated in old period style (not the lobby but the floors upstairs). For those of you who are medical buffs, this is the hotel where Legionnaire’s was coined. Cool, right?! Stayed here four times now and, as far as Hyatts go, it’s pretty good. First time was for a conference about 5 years ago. What happened to me at that time is probably not entirely uncommon in huge city hotels — my blank checkbook was stolen by a maid, who was dumb enough to write a check to herself and cash it. Caught her by googling her name and finding her twitter account. By this point in the review you must be wondering why I’ve given the Hyatt 4 stars. Well, they handled the situation REMARKABLY well. They apologized and gave us a voucher for a free weekend and a free meal at the Nineteen restaurant on the 19^th floor. Absolutely delicious and wonderful. Treated so well.
On return visits, we’ve experienced nothing but outstanding service at this hotel. On a recent trip, we were upgraded to a newly remodeled suit, which was completely ridiculous in terms of amenities and space. I don’t think we even entered the living area more than once, but I guess it was nice to have that option. There’s a Starbucks in the lobby, the location is stellar, Nineteen restaurant is great, and it’s attached to a Williams and Sonoma. A great hotel.

Charming historic hotel. Beautiful architecture and décor. Originally built over one hundred years ago as the bellevue stratford and considered at the time one of the most luxurious hotels in the world. Centrally located near city hall, theaters and restaurants. The staff is friendly, accommodating and all services are first class. My room was spotlessly clean every day. My bed was king size and very comfortable. They have a very impressive fitness club on the fourth floor. The 19^th floor has a stunning domed restaurant with awesome views of the city. I really enjoyed my stay at this Hyatt and i recommend it highly.

I stayed here for work trip.
For an old building, the rooms are really modern. Don’t get fooled by the elevators’ and hallways’ old wooden finishes; once you step into the room, it’s very 21^st century. Room was roomy and I liked the office-​style desk that was provided.
Nice ironing board and an okay iron. Excellent strong hair dryer.
The only minor complaint was that you can hear people talking in the hallway. But you can’t hear anything from the adjacent rooms. And I know I had neighbors.
My room included a buffet breakfast on the 19^th floor from 6−10AM. Man, that was a good breakfast! If you get a chance, do go. They have fresh fruit, salami, assortment of cheeses, breads, cereal, everything. They really did a nice job with the breakfast items. It’s $ 16 bucks if you pay separately and I think it’d be worth it.

We’ve stayed at this hotel a few times, most recently over New Year’s eve. Overall, I would call the hotel so-​so. Great location and great views, but sometimes the hospitality is so bad even a skyline can’t make up for it. Most important to my decision is that I had an *extreme* allergic reaction to the sheets! When we told the front desk, they were pretty unsympathetic, and basically insinuated it was just from NYE drinking (I’m pregnant, so no. Just no). In a city FULL of hotels, you can’t have crappy hospitality.
Pros:
–The hotel is gorgeous
–Convenient to some great restaurants (Max Brenner) and bars (Oscar’s)
–The restaurant has spectacular views of the city. We didn’t eat there, but went up so my husband could have a cocktail which he said was good.
Cons:
–The two elevators are ridiculously slow. Especially during crowded times of the year (NYE) you can expect to wait multiple trips until you can get on.
–Though gorgeous, the décor is a little dated (like others have mentioned)
–The room we stayed in had a really weird layout: the bed was very close to the door, so we could hear people in the hallway every time they walked by.
Overall, great if you’re only interested in a good location (no frills), but otherwise you might want to check elsewhere.

This is a gorgeous hotel in a very convenient location to shopping and restaurants. There are a lot of options for food and shopping inside the hotel, and even a nice selection of clubs and bars.
The room was spectacular. The cleanliness of the room was superb, and I’d love to know the scent used in the room because I’d purchase it as an air freshener for my own home.
We were there for a wedding weekend, and everything was spot-​on. The ballrooms were architecturally interesting too. One really feels like they have entered into a piece of history when they enter parts of this hotel.

Stayed at the hyatt a few times now. First off the sports club is amazing and is a must check out they offer classes, steam shower. And sauna.
The hotel itself has great service. The first time I stayed I was offered a glass of wine at check in. Another time I shared my anniversary with them and the staff was so sweet and congratulated us. We were upgraded and given chocolate strawberries my favorite.
The view from the resturant 19 is spectacular and happy hour drinks are to die for (lychee martini anyone?)
One thing to note is if the room is facing the outside of the building it can be noisey, but earplugs are given as a precaution.

Great location. Huge rooms (mine also had a really big private patio). Good service.
Outside (corridor) walls and room doors certainly are sad and need some tender loving care.

Booked the hypo allergenic room for a night. If you’re a dorky asthmatic like me you understand. So I completely appreciate the fact that this hotel provides rooms with air purifiers. The room was clean and spacious, also very quiet. The décor is definitely dated but if you can look past this I think you would enjoy your stay here. Staff was friendly and helpful, even booked our dinner reservation for us. If you stay on a higher floor though you have to get off the elevator at a certain floor (I forget which one) and walk around what seems to be a maze to hop on the next elevator to your floor (beware if you plan on being intoxicated!). The restaurant on the top floor, XIX Nineteen, is a classy, delicious choice for din or drinks with an amazing view. Have stayed at a couple Hyatt locations and can honestly say every stay has been enjoyable.

The Philadelphia Charity Ball was held on Friday night in November 2013… The Bellevue looked beautiful. The traditional grand ballroom is a special place to hold any event from wedding to elegant white tie affair… The staff are constant professionals friendly, informative, helpful, and supremely professional! I highly recommend the Bellevue for any special event. The butlered hors d’oeuvres for cocktail hour were some of the best I’ve had at this type of event. From the lighting, to the table seating, to the linens to the staging everything was perfect!

Finding a decent hotel shouldn’t be so damn difficult.
I’m normally a Loews hotel loyalist, but my trip to Philly coincided with some big convention, so the Loews Philly was booked solid. Some online searching led me to the Hyatt at the Bellevue, which had the (seemingly) perfect combination of location and price for a 4-​night stay.
The first thing that struck me when I arrived is that the common areas are gorgeous. The building is from the turn of the 20^th century, and it’s blinged out with stunning chandeliers and ornate architectural details. It’s also on the corner of Broad & Walnut St, and you can’t get more centrally located and convenient than that.
Other pluses: The bellhops and front desk staff are very friendly and gracious — not stuffy at all. The hotel is built around the Bellevue promenade, so swanky shopping, a roomy Starbucks, and even some fine dining (including the Palm Restaurant and XIX lounge) are in easy reach, without even needing to step outside. There’s also a huge ballroom on the second floor, where lots of events are hosted. Free wi-​fi is available to Hyatt Gold Passport members (which I am one of, thankfully).
While the Hyatt has a lot going for it, the rooms are in need of some major overhauling, which really soured the overall experience of staying here. Let’s run down the reasons:
First of all — the bed. Hard as a rock, with springs poking out all over the place. It was literally painful to sleep on. (Helps to have a few drinks first.)
Second — the décor. The wallpaper was peeling, and the furniture was careworn as if a bunch of cats had been using them at scratching posts lately.
Third — the lights. Half of them burned out. At least I had the glow of my laptop screen to read by. I tried to get housekeeping to replace the bulbs, but…
Fourth — the housekeeping. What housekeeping? It never came. Each day, the housekeeping simply ignored my room. I had to make phone calls to the front desk for extra towels and such, which really shouldn’t have been necessary.
I’m not especially high-​maintenance, and these things wouldn’t bother me at some cheap roach motel, which the Hyatt at the Bellevue is anything but.
Crossing my fingers that the Loews will have vacancies next time…