Their location on south street has great food but the service was terrible the employees need on reality check on how to treat their customers if they’re paying $ 10 for a cheesesteak that costs $ 1
Christopher C.
Place rating: 5 Manhattan, NY
Great steaks! Awesome portion for the price. Mushroom with fried onions hits the spot every time.
Kelli M.
Place rating: 4 Philadelphia, PA
Any way that you like your cheesesteak this is a solid place to go. I like American cheese wit fried onions. I love that you get to watch them make it as well. This one is a lot roomier than the one on south street.
Stuart W.
Place rating: 2 Chalfont, PA
Wouldn’t do it again. Cheese was not melted on cheese steak, meat was tasty but greasy. Bread was fresh. You stick to the floor. Hoagie maker rung me up and counted out the change with his gloved hand, yuk.
Ann Q.
Place rating: 2 Philadelphia, PA
Note to owner, if you are going to have floors that require the use of a 5 gallon bottle of bleach to clean them, wait until the place closes to patrons. Bleaching the floors while people are eating definitely tells them to go away and never come back. There are so many other places to get a cheesesteak!
Matt C.
Place rating: 3 Willingboro, NJ
Its weird just how hard it is to find a decent cheesesteak in freakin’ Philadelphia. EVERYONE makes one, and a lot of these places frustratingly assume that just because they put the word«Philly» in front of «cheesesteak,» that people will just gobble it up; kinda like how if you put«organic» or «wedding» in the description for something, you can charge 3 times as much. Even more frustrating, is that their assumptions are correct. For gods sake, Pats and Ginos are national institutions, and they are two of the worst cheesesteaks you can buy. All that said, Jims is a «decent» cheesesteak. Its not mind blowing or anything, but the meat is good and the bun is soft. I got mine with fried onions, and I’m hoping they just forgot to put them on, because if there was a SINGLE piece of onion on there, then I sure as hell couldn’t find it. Theres no steak and fries combo option, so you’re gonna have to pony up close to $ 20 for a proper meal. I wouldn’t go out of my way to get a Jims steak, but I’d burn down Pats or Ginos if it was in the way of Jims and I wanted a cheesesteak, so, theres that.
Heather R.
Place rating: 4 Philadelphia, PA
I really love Jim’s. I’ve grown up in the area and I dismiss the hype around Pats and Genos. I don’t like overly greasy food and also dislike the ‘steakums’ style over at Steve’s. This place has meaty, cheesey, authentic Philly steaks and delicious fries. I’d take a tourist here over the others for sure.
Taiki N.
Place rating: 3 Wynnewood, OK
Here is good place to eat cheese steaks. I had first time Philly cheese steaks here. Now I can compare
Matt W.
Place rating: 5 Philadelphia, PA
Best steaks in the north east and possibly the whole world. I just wish they delivered
Kat R.
Place rating: 4 Kew Gardens, NY
This place was really good. I don’t know about the people that called it steak ums because that is completely false. We watched the guy make our cheesesteak and he clearly took real steak from a container and cooked it on the grill. I also like the fact that the grilled onions were caramelized very nicely. Good flavor and you can add many different toppings or condiments if you wish. We went to Steve’s two blocks away and walked out because the steak isn’t chopped up and went here instead. I’m glad we made that decision. I know everyone says it’s so cliché to have to get a Cheese steak while in Philadelphia but I always want one when I do come.
Bob W.
Place rating: 2 Philadelphia, PA
Not bad but why eat here when you can go to Steve’s 2 blocks away and get the best steak in town?
Angela a.
Place rating: 1 Levittown, PA
I will never eat here again! You should not either! JUSTCLOSEITDOWN!!! High prices low quality. $ 9.00 bucks for an 8 inch cheese steak. I waited 20 minutes when there were only 3 other customers in the store. Apparently they cook in slo-mo. It took 4 employees 20 mins to ruin my meal, and only bite to ruin my appetite. My fried onion was burnt black, this is a very bad taste for anyone that has had the displeasure. The beef must have been 3rd world grade, because it tasted like grey(If you can taste a color). There was enough grease in the sandwich to lube my car. The store smells like dirty mop water and farts. The table was sticky and the tray they served me was wet with dirty dish water. I am supremely confident I could get a better cheese steak in… England?. This steak/experience was so bad i won’t eat any cheese steaks for months. Jim should be ashamed to have his name on this place. Jim should pay me to eat this garbage. JUSTCLOSEITDOWN!!!
Serg R.
Place rating: 5 Abington, PA
By far the best cheesteaks in town. Way better than Pats. I do prefer the one at south street. Highly recomended. And you can still get a beer. The one at Bustleton ave dont sale beer any more. I like wiz cheese fries. Chees onthe side.
Vinu J.
Place rating: 5 Rhawnhurst, Philadelphia, PA
By far the best food in philly. I eat a lot of cheesesteaks. I went to some of the most well known cheesesteak places in philly. But this one has great food. The customer service is awesome. The girls there are friendly and always smiling. The cooks are great and know how to cool some great food. Def come here for some good food!
Joseph R.
Place rating: 5 Blackwood, NJ
The absolute best steak in Philly. It’s better then the South Street location too. Always fresh, and made right in front of you. Also, if you go to this location you’ll avoid the tourists and annoying Jersey people that flock to South Street and don’t know how to order. «I would like a cheesesteak please with American Cheese and no fried onions please and, uhm, can I please get mayonnaise on that too please?» Man I can’t stand Jersey people. «American, witout, wit mayo» boom. That’s how you order.
Snub C.
Place rating: 1 Philadelphia, PA
Good food but the Service sucks they could run the Business better like the one on south street I used to work there great customers but Poor customer service the cooks don’t explain nothing to the server or cashier the one manager name is Anthony he’s a big black 200 pound guy that lives in the storage room when Jim’s close that’s why he’s there all the time please investigate these activities
Dennis D.
Place rating: 4 Philadelphia, PA
You’ll find Jim’s on almost any top list and my recent visit certainly didn’t disappoint. Let’s get right to it. Onions! I’ve never had the onions highlight the best part of the steak, but it’s the first thing you notice when getting one. The size of the cut up pieces is very generous and adds so much flavor to it. As for the rest of it, the steak is amazing. Great portion size and it’s one of the best tasting steaks you’ll have. The roll is exactly the kind any top spot should have as well. My only negative about this is the amount of whiz that was on it. It could have used a bit more on the roll as it was lacking a bit. That was the difference between a 4 star rating and a 5 star rating.
Derek J.
Place rating: 3 Philadelphia, PA
Jim’s steaks is okay with me ANY day. You know what they have going for them, tables to sit and eat at, large pieces of onions for the steak, and a super-heaping amount of steak on your bun. Also, something very distinct about Jim’s is the option to add eggs to your cheesesteak, very cool. I like this place, decent steak, whatever this places lacks in flavor, beauty or whatever, they make up in quantity, but not by much.
Cre B.
Place rating: 5 Philadelphia, PA
Okay, so I was out and about today with my mom and she had a craving for a cheesesteak, we originally went to this place that she used to eat at when she was growing up, but you couldn’t pay me to eat anything out of there(they had slices of pizza out in the open on plates already, no thanks!). I figured why not gives Jim’s a second chance. The steaks are small but you find them small at every other steak location nowadays. I simply had American cheese and fried onion with a little ketchup, it was so good, and I’m a person who doesn’t likes steaks all that much. From now on I will be coming back to Jim’s.
Gary L.
Place rating: 4 Woodside, NY
Jim’s Steaks is the real deal if you’re looking for a good cheesesteak. I like the fact that it’s slightly cheaper than Pat’s and Geno’s, it’s indoors, it’s warm, and this location has a parking lot! No ridiculous lines or bs etiquette. Philly Cheese Steak — 1 wiz wid(wiz cheese w/onions). It’s prepared slightly different from the other places. At Jim’s, they spread the wiz on the hoagie with a knife before the slab on the meat. At Pat’s, they lather the wiz on top of the sandwich. It’s a much neater and cleaner looking sandwich at Jim’s. The steak is also prepped differently. At Jim’s, they chop up the steak. After my first bite, the flavors and juices were flowing in my mouth. It’s a very juicy sandwich but for my taste, I found it a tad bit salty. Other than the saltiness, still a great sandwich to devour. Cheese Fries — Salty and the fries aren’t as good as Pat’s. The fries weren’t as crispy but they have offer a better price for what they serve. Service — Chef(ordering process) is great. Dude got down my order with the quickness. The lady at the register, OMG! Fuggedaboutit! She took forever with everything. My fries, beverages, and when it was time to figure out my change, my food was getting cold. I speak English just fine but she had me repeating everything multiple times! Me: Hi, how you doin? Can I get an order of Cheese fries and two bottles of water? Lady: You want cheese with your fries? Me: Yes Lady: How many would you like? Me: 1 order of cheese fries and 2 bottles of water. Lady:(After she places the cheese fries on my tray) Would you like anything to drink with that? Me: Yes! 2 bottles of water! She then starts to calculate my order without my 2 cheese steaks. Then it takes her another good minute to figure out the total of 2 cheese steaks with the cheese fries and water. I then give her cash, and now she takes another minute to count the coins for my change. Verdict — Despite a real dumb lady who is incompetent of handling very basic register duties, Jim’s can make a legit juicy, tasty, consistent cheese steak. I liked how the chef made the steaks on the spot unlike Pat’s and Geno’s whereas cooking loads of steaks in advance to cut down the wait time. With that said, there’s a trade off. Do you want to wait slightly longer for your order to be nice and fresh plus juicy tender steaks? or your cheese steaks fast and that are more than likely to be dry and bland? It’s a hit or miss at Pat’s. I personally prefer Jim’s slightly over Pat’s. I like the indoor seating. I hated freezing my butt off at Pat’s. Jim’s feels a lot warmer, cleaner and their menu is priced better than their competition. I like to enjoy my cheese steak comfortably and at Jim’s, they offer that. Plus, and this is a big one, they accept credit cards! I didn’t realize that until after the lady gave back my change!