Patroit Parking

This place is an absolute madhouse. The workers are inconsiderate and rude. My father needs handicapped, and they wanted us to park in a very awful location. Do not park here. It is awful and rude. The price is not work the horror

Tried prepaid app so I did not have to wait in a line after a play. I ended up using the pay machine since their QR machine was down. Manual entry took 4 minutes per customer.
Poor service as the attendant was rude.

This place should be called Hotel California — you can check in but you can never leave! My car is buried behind at least 5 other cars and there is only one person working. It’s been an hour so far! I’ll keep you posted but save yourself the aggravation and go somewhere else. This place sucks…

0 stars, do not go to this parking garage. The employees at this garage are rude, they have yelled at me and I have seen them yell at other customers. They have consistently made me and my clients late. As you drive up each level every valet on every floor will yell at customers to go to the next floor for a spot. They will say it is filled, «go up, go up.» Even if I point out to valet that plenty of available spots are visible right in front of me, they pass the work off to the guy upstairs, refusing to let me park in available spots. Each employee says they are full, then, once I make to the top floor, I am sent all the way back downstairs and often the manager on the first floor will say «go up, go up, there are spots.» I will say, «I know I see them but I am now 20 minutes late for work and I must leave my car here.» One time this happened and the manager allowed me to leave the car. Yesterday the manager insisted I go up the entire garage, again, to get a spot. I told him that, «I don’t have time for this, I will leave my car here right here on the first floor as your employee upstairs directed me to, or I go to the garage around the corner.» He said, «fine, just go then.» A bunch of idiots and slackers run and own this garage. I went down the street and for 4 dollars more I can get in and out in under a minute and the valet was very polite and helpful. It’s worth the extra 4 bucks to be on time and not angry first thing in the morning. I never leave reviews on anything but one of my clients told me about his experience at the garage. My client complained as well and the manager said he didn’t care. Stay away.

Very courteous attendants. Tip well and they’ll have your car ready when you want to leave!

Parking here was pretty run of the mill– pull in, get the ticket, then self-​park on one of the levels above. You pay when you come back in (and before you get your car). They have upgraded to an ATM-​like machine that takes your money, although there is still a person at the desk in case you need help.
However, I did not like the parking situation. There were odd little booths on every floor which held employees yelling incomprehensible things at you. Additionally, the parking garage is laid out for what seems to be short– and long-​term parking, so it is extremely easy to get double-​parked. I confess, I blocked an empty spot to ensure that I wouldn’t get parked in if I tried to leave (especially because you don’t leave your keys with the front desk). Also, paying when you return means that you can’t drop stuff off in the car if you happen to pass by again.
Mostly gave this two stars because a) it was reasonably convenient to locations of interest (Avenue of the Arts), and b) there was an $ 8 all day rate on Saturdays, as long as you were out by five.

Many moons ago, I used to commute into the city via regional rail. If you’re like me and do the same commute and own a vehicle, you inevitably break down and start driving in a lot of the time.
On those days, I used to park in this lot. It’s the lot for the Holiday Inn Express with a rear entrance on Sansom Street. (Right across from what was Ludwig’s back then)
Anyway, one day I went to retrieve my car as I normally would. Approached the cashier, hand her my ticket, she gives me the total and I hand her my money.
She hands me some change, but it’s less than what I was owed. I’m looking at her waiting for the rest of my change. She tells me that she didn’t have enough in the register to give me the correct change.
Okay, and???
…
…
This lunatic actually expected me to just be on my way with whatever she had decided to give me.
I guess she expected to hear something like this: «OKAY PARKING LOT LADY, YOU DON’T HAVE THE CHANGE — I’M JUST GOING TO HAVE TO TAKE WHATEVER YOU GIVE ME AND GO AWAY. MAYBE YOU’LL GET ME BACK SOMEDAY… HAHAHA»…right. Maybe in Bizarro World.
Come again? You’ve got to be f@#&ing kidding me.
First of all, let’s assume for a minute that you DID honestly run out of change and aren’t just some scumbag skimming quarters off of people, you don’t just impose an impromptu rate hike! Dear God.
You err on the side of the customer, YOU take the hit. Give me whatever combination of coins or bills you can to make sure I get at least what is due to me. If you wind up having to give me more change than I was due, maybe you should have made sure your register was better stocked. Oh well.
It’s like when the ball and a runner tie at the bag — tie goes to the runner. If you as a merchant are jammed up in some similar manner, you defer to your customers.
Needless to say, I read this lady the riot act until I got my change. It’s not about the money — it’s just incomprehensible the crap that some people try to pull.
I have boycotted this lot ever since. I started parking at 12^th and Sansom instead and I still use that lot to this day. That one is fully automated and let’s face it, sometimes the fewer people you have to deal with the better.