Wise Guy In Home Computer Repair

My computer of 2 years stopped working after I installed windows 10. I love my computer and use it as a source of both work and personal entertainment. I had no idea where to go to get it fixed. Called multiple parties and received various messages and prices that all seemed poor. Called Wise Guy and left a long winded message explaining much more then was required. Wise Guy actually listened to my entire voicemail, called me back, explained what he thought was wrong and quoted me a price. Incredibly professional. Came to my house on scheduled appointment date, replaced my hard drive and reinstalled all of my drivers and a new Windows OS. Computers works great, service was fast and professional and price was reasonable. Would recommend to anyone unsure of where to go for their computer service needs.

This is the best and easiest experience I’ve ever had with computer repair. My MacBook Pro decided to finally give up on me due to battery issues. Oh yeah — did I mention how my external drive ended getting corrupted? Needless to say, I was freaking out. After a quick Unilocal search, I found Wise Guy In Home Computer Repair. Garrett responded to my inquiry very quickly and reassured me that we’d figure this out. He told me exactly which battery to order from Amazon and, true to his name, came to my door and repaired the computer. His prices are incredibly reasonable and well worth not having to deal with the headache from the Apple store. Also, as a side note, Garrett is awesome with follow-​through. I mentioned to him how I was planning to sell the laptop and may need some help with wiping off the hard drive. He offered me advice on how to do so (free of charge… who does that these days?!) and also checked in with me a few days later just to make sure that everything went OK with the laptop sale.
Do yourself a favor and stick with Garrett. He’ll make sure your computer issues are resolved. :)

My Macbook has been giving me trouble for the past month. I put in a request the day before Christmas Eve. Garrett called me 15 minutes after I put in the request and told me he could come out on Christmas Eve if we were available. He arrived on time and fixed the problem in less than 30 minutes. I can’t express how awesome his customer service is! Will definitely be contacting him with any issues in future.

I called Garrett for a broken tower and notebook. The tower was too old to repair. He installed a new HD for the laptop and updated it all. Best part was that he came by and I didn’t need to lug any of of the hardware around. Very fair price for the time and equipment replacements. If you’re in Center City /​NoLibs and need a repair, try this one out.

I experienced problems with my Samsung Galaxy s5 on Christmas Eve and fortunately enough Wise Guy In Home Computer Repair was open on boxing day and was able to fix my phone within a couple hours. No hassles and the service was great. I will definitely come back if I ever have any problems. Prices are very REASONABLE!

He not only came over & totally bonded with my dog, he gave me good advice too. But, best, he put up with my constant barrage of questions without making me feel like a dope. I’m sure I’ll have to call him again because I actually am a dope. Highly recommended!

I recently called Garrett in a panic many days after my macbook pro called it quits when a new water bottle caused water damage. It must have been around 9 pm at night and he called back within 2 hours!
Garrett was extremely responsive and he was able to recover my hard-​drive. While my macbook went in for repair, he even spotted me a loaner to use. This was all done on-​site! As a clinical professor that is extremely dependent on my laptop for lecturing, publishing, and teaching, I can attest to how nice it was to work with someone who had solutions for a nightmare of a problem!
Garrett was amazing. His customer service is impeccable, he’s incredibly professional, and he was so nice to work with. There is a reason he has been so consistently ranked as the best repair guy in Philadelphia, I strongly recommend WiseGuy for all of you computer repair needs!

I have used Wise Guy computer repair for both my home and business for about three years now. He is terrific. Here’s why:
1. He gets the job done either remotely or on site;
2. He is responsive;
3. His prices are absolutely fair;
4. He is a pleasure to deal with.
I have also recommended Garrett to my parents, and he has been a lifeline for them. If they Unilocaled, they would write a review of their own which would probably be six starts.

Garrett was able to quickly fix all 3 computers with problems here at our office, set up our printer/​scanner, and set up our wireless network. He also recommended a suggestion for how to improve our network speed. I would highly recommend Garrett to anyone needing tech support.

Wise Guy In Home Computer Repair saved my life! The timeline by which Garrett was able to fix my Lenovo T450s laptop is simply amazing:
— Laptop screen cracked Wednesday night at 5pm
— Garrett was over at my house by 7pm to assess the damage
— He ordered a replacement part that night
— The part arrived Friday afternoon at 2pm
— Garrett had my laptop up and running by 4pm
Garrett is extremely helpful and a pleasure to work with. This was all done very efficiently and inexpensively and I didn’t even have to leave my couch. I wish I could give him more stars!

At the time I am writing this review, Wise Guy has an average 5 star rating. The simple reason for this is because Garrett is the real deal. He provided prompt, courteous professional service at a fantastically fair price. I would not hesitate to call on him again and would happily recommend him to family, friends, or the dear readers of Unilocal.Bravo.

A full row of keys on my MacBook Pro stopped working so I contacted Garrett. He was able to walk me through what was needed & he proceeded to fix it with door-​to-​door service. Very helpful & easy to work worth.

My technician Garrett was amazing! He was timely and also managed to explain to me why my laptop was giving me the blue screen of death (or so I thought). Would highly recommend Wise Guy. Even better yet I didn’t have to leave the house.

Garrett was great! Really knowledgeable and helpful when our computer crashed. He was professional and came to the house multiple times when we needed him. Don’t bother with a place like Best Buy, get Garrett and get your life back.

Garret (the head Wise Guy) repaired a crazy problem I was having with my 2008 Macbook Pro. The keyboard was malfunctioning badly and he helped me order a replacement keyboard and installed it for me as well. Strongly recommended.

This really should be your only choice for getting your computer repaired. My expectations were matched and exceeded in every single way by Garrett;
–Always punctual, if he’s going to be a few minutes late, you’ll get a phone call explaining way. Very convenient in terms of the times he can see you at.
–Knows exactly what he is talking about. He’ll figure out the problem in minutes and will be able to diagnose the solution and what happens next.
–Affordable and won’t waste your time with stuff or services you don’t need.
— Talks to you like a real person. The place I used to take my computer was essentially an exercise in being patronized and paying good money to be talked down to.
— Extremely Professional.
I wouldn’t go anywhere else for my electronics from now on.

Garrett did an excellent job replacing the topcase on my 15″ Macbook Pro (Early 2011). I told him my issue with the laptop keys being unresponsive and his answer was exactly as Apple said — first checked if it was a software issue with tips on the phone to diagnose so I could hopefully save money. Once we discovered it was the hardware, he sent me a part link in a timely manner to purchase the part. Now I was in bit of an emergency and he came the day after the part arrived though I didn’t have an appointment, this was crucial and shows just how much he really wants his customers to be satisfied.
Replacing the topcase is easy task and requires taking apart the entire machine (literally) to replace the keyboard and touchpad. Not something I was even going to consider doing myself, you really have to know what all the parts do or you can break the laptop quite easily.
Garrett was friendly and didn’t mind chatting while he worked away. His hourly rate is great and I would definitely recommend Wise Guy for any PC or Mac. Plus since he works on the spot, the turnaround time is on right away without having to leave your computer in the hands of another company for several days to a week.
Best computer repair service in town.
+1 He texted me a few days later to ensure the new keyboard was responding and I was happy to say it was working great.

I’d been putting off replacing the dying battery in my MacBook Pro for about a month when I finally contacted Wise Guy. I’m in school and use my laptop for everything, so I was really happy that I never had to be without it. Garrett had me order the battery myself (e-​mailed me the links for two different options, one about $ 20 cheaper than the other) and when the battery arrived he came to my house the next day to install it. So convenient! He’s also a really nice guy and charges a reasonable rate. I will definitely be contacting him again for any future computer repairs.

Garrett (owner of Wise Guy Repair) was the consummate professional — showed up on time with tools in hand ready to operate on my broken Macbook Air.
But this story begins before he showed up.
My computer started clicking after I had dropped it, and Garrett actually diagnosed the problem before ever hearing it or meeting me, so I knew this guy knew what he was talking about and had dealt with a computer or two in his life.
I bought the part, and he came that day to install it.
Garrett demonstrated great problem solving skills when another issue popped up while he was fixing my MBA, diagnosing the issue quickly and fixing that as well.
He’s a nice guy who’s definitely worth the time and money, and I mean that sincerely. If you’re thinking about a do-​it-​yourself job using YouTube (like I did) you will regret it. Use a professional who knows his stuff (tip — did you know Apple products can explode in your hand? Yeah. Neither did I. So don’t mess with that stuff).
Overall a great experience. Couldn’t have asked for better.

Wonderful, wonderful service. Garrett is timely, efficient, patient and a creative problem solver. He was very accommodating of my schedule and his follow-​through after his initial diagnosis was impeccable.
He is very personable and insightful – a gentleman you enjoy welcoming into your home; he has great bedside manner for his «computer doctoring» and got along very well with my cat.
He also went above and beyond in offering professional tips, recommendations for preventative maintenance and advice, all the while maintaining a very reasonable rate for his services. Great relationship-​oriented approach to customer service and earned himself repeat business from me.