Arizona Carpet and Restoration

I swear, between a dog and a baby, my carpets are a walking nightmare. Luckily I have Unilocal to lead me to a go-​to business! Now that I have a baby with a sleeping and nap schedule, I have to carefully plan when people come to work on the house and the «windows of time» are always a pain because I never know exactly when they will show up. I did some research and realized that Arizona Carpet actually does «on time» appointments which means they actually show up at a specific time and they really did! I love supporting local businesses and I love that they are not only local but also family-​owned who have been in the Valley forever!
When they showed up, I was pleased to see that the technician was very friendly and welcoming and someone who I would definitely trust to be in my home. You never know who is going to show up when you hire a service, but these guys hire good technicians! I even knew who to expect before they showed up because they sent me a picture of the technician and also told me that he had been background checked. I’ve never experienced a cleaning service who is so thorough!
As soon as I need a carpet cleaning again (which will be soon because Baby D loves to spit up!) I will call Arizona Carpet. I also like that they offer rug and tile cleaning (and they give you a free spotter bottle when they leave!)

AZ Carpet and Restoration did an incredible job not only on our carpets but also in cleaning a mattress for us! I will definitely use them in the future for ALL of our cleaning needs and highly recommend them! Their customer service is excellent, from the person that set up our appointment to the tech!

I’ve had carpet cleaning from other companies who have made a big loud wet mess of the rest of my townhouse. It’s stressful and I don’t have a pleasant experience at all. What a difference with Arizona Carpet & Restoration.
This team is outstanding. The customer service and attention to detail they give throughout the cleaning process is second to none, seriously. They’re really friendly people to deal with, on time, techs are educated and not creepy, and they do a thorough job. I’d highly recommend them to anyone around Phoenix for carpet cleaning, tile, mattresses, you name it. I won’t go to anyone else.

The technicians arrive A few minutes early and got right to work. They did a great job, going over areas that needed extra attention. We are very happy with the quality of work. They aren’t the lowest price, but in this case, you DO get what you pay for. We would definitely use them again in the future. Wish we found them sooner!

We have used AZ Carpet Restoration for years in our business and our home. Their crews are quick, efficient and professional and go above and beyond our expectations. Unfortunately, we were treated to a holiday electrical fire in our store last year. Thanks to Russ’s son-​in-​law who pitched in on New Year’s Eve — we re-​opened New Year’s Day. I highly recommend AZCR and even give them the keys to my home or business to complete jobs.

This company is great for carpet cleaning. They let me know who was coming the day before, with a picture of the driver, and called afterward to follow up on our satisfaction. Will work with them again.

AZ Carpet Restoration is coming to my house tomorrow — AGAIN — and I can’t wait. I realized that so many times those of us who love our vendors don’t tell anybody. Well, this one deserves a shout out — my home’s carpet will be gorgeous and clean in 18 hours! And they clean our stores, my neighbor and a couple of my close friends carpets. Used others years ago, no comparison. The staff is awesome from the minute you call to the group that rings your doorbell — as I said — happy feet — my carpets will be gorgeous in less than 18 hours!

I contacted a few companies about cleaning our upstairs (2 bedrooms, hallway and stairs) carpet. AZ Carpet & Restoration had the best price and the friendliest service. Shortly after making an appointment I received an email with a confirmation. The email contained the name and a photo of the Carpet Professional who would be coming to our home. I found this information extremely helpful and definitely gave me peace of mind.
He arrived exactly on time, was extremely friendly and got right to work. I was impressed with his knowledge of removing our particular stains from our carpet (pet stains). The whole process took about 2 hours.
WOW! What a difference! Our carpet looked fantastic and smelled wonderful! With such wonderful prices and service I will have my carpets cleaned far more often and I am definitely a life time customer of AZ Carpet & Restoration.

This company has cleaned my carpets twice in the last 6 months. One thing you should know about me is if you don’t do a good job I won’t use you again. They sent a confirmation email a few days before with my appointment time and a picture of the technician. In the email was also proof that the technician had been through a background check. The technician showed up on time to clean my hallway, stairs and bedrooms. The stairs looked horrible as you could imagine with 4 boys traipsing up and down them all day. The technician worked extra hard to clean my stairs and did an excellent job. When the technician was leaving he handed be a pair of booties for my shoes. This allowed me to use the stairs, while they were still wet, without getting them dirty. Talk about going the extra mile. I have had my carpets cleaned by other carpet cleaning companies, in the past, and have not been satisfied with the result on my stairs. I will continue to use Arizona Carpet and Restoration because of their punctuality, professionalism and a job well done.

Arizona Carpet cleaned the carpets in our home. The tech was very professional and he did a fantastic job. We have two large dogs and two kids — lots of foot traffic and wear on the carpet. We are very happy with the work that was done and we recommend Arizona Carpet to our friends and family.

Hi. my insurance company set up ACR to do the initial setup assessment, drying process etc on my water heater disaster. They were prompt, knowledgable and had great attitudes. Ill now have my carpets cleaned by them when the time comes.

I recently used Arizona Carpet and Restoration to clean our carpets before the inlaws came to stay. Everything about the experience was very professional and they did a great job. The technician even took the time to put up «slippery when wet» signs, even though I was the only one in the house! Thank you for a job well done! I highly recommend this company and will continue to use them. AND the price was surprisingly reasonable

My daughter referred me to Arizona Carpet and Restoration because she had a good experience with them. (She also referred me to Unilocal,so here I am sharpening my review skills!) Anyways, I have my share of pet stains, so I called this company to see what they could do. They scheduled me within the week which was nice, and when the carpet cleaner arrived, he treated every stain before pulling out the «big guns». The steam cleaning method seemed effective, and didn’t take long to dry, all things considered. Sure enough, he got the stains out. It did bring up some odors, but he warned me about this, and they went away soon thereafter. I’m happy with the experience, and would recommend them as the customer service was up to par.

I tried this company for my Scottsdale house through Living Social — $ 59 for 3 rooms up to 300 s.f. a room, mainly because I used to have a house bunny, who didn’t make her litter box. There were lotsa pee stains, which rabbit pee is concentrated like OJ concentrate in the can. I did see cheaper Groupon type deals but they charged extra for spot cleaning and this one included it all.
I only wanted 2 rooms cleaned, and the areas were so small, cos it was only spots and traffic areas. Bed and other larger furniture was not moved. I wanted them to clean my hallways and area rugs, but I know some companies charge extra for halls and stairs or call the hall «another room», and they charge by the s.f. for an area rug (mine were small, 7 foot runner, and 2×3 area rug. But to all this, Nate, the technician said no problem. Not only did he not «charge me» for the hall as a «room», but he cleaned way more area than my expectations, which the 30 foot long living room, and some traffic areas of the great room, and cleaned about 250 s.f. in the ping pong table room.
Someone dumped a whole lasagna onto my carpet there and the stains were there for years, I could not get them out. But Nate got it ALL out. He got almost all of the bunny pee stains out too. Those had been «solidified» on the carpet for years. Even he was surprised it came out so well. I watched Nate work. He cleaned over and over and over, the same dirt areas. Other carpet cleaner companies only would go over an dirty area a couple of strokes, even though I told them it was still dirty.
Nate used a truck mounted steam cleaner. I had other companies leave behind a lot of soap and they would not «come back» as they promised if I was not satisfied. That other company blamed the soap residue on a previous cleaning, but I got in writing from previous owner (elderly couple no kids or pets), that the carpet was only 3 years old, and it had never ever been shampooed before I moved in. I got my money back from my credit card company.
I rubbed my fingers into the carpet after Nate cleaned it. No soap residue at all. I am so happy with this cleaning I told Nate I think it is the best carpet cleaning I ever had in my life, including with Coit, who charged me $ 450 to clean whole house with no furniture. I will use this AZ Carpet and Restoration and ask for Nate, at a future cleaning. When you call the company, you get a live voice everytime.
I would say 80% of my Living Social deals turned out to be not as promised or represented due to merchant’s bait and switch, but Az Carpet and Restoration and Nate, greatly exceeded my expectations. Nate cleaned whatever I asked him to and way more. My house is almost 3000 s.f. and I’d say he cleaned most of the house. Of course the area to be cleaned is much less, due to walls and furniture, but what I am saying is I feel I got way more than he could have «gotten by with».
I would use this company even if they are not running a special, over a company that is running a special. Specials often turn out to be heartaches.