Fairfield Inn & Suites Phoenix Midtown

Yay!
This is a nice, clean hotel in a convenient location. There are several eateries and museums nearby (which we unfortunately did not have time for) and the airport is only a 10 minute drive away.
The hotel offers a shuttle service, which will take you anywhere in a 3-​mile radius and you can also call to arrange a pickup. I thought that was a nice touch.
The staff are kind and friendly (though it seems like everyone in AZ is this way; or maybe it’s just me being used to NYC coldness viewing common courtesy as overt niceness).
The beds are quite comfortable, the rooms are pretty spacious, and I like that there’s a fridge and microwave in the room.

Five star hotel service at a business hotel price. I’ve stayed here twice recently and the staff is awesome — every request was met without hesitation. The property is spotless and the rooms are all nicely updated.
I stay in a lot of hotels for work and this one is great.

It’s a Fairfield Inn. According to the title, it is located in midtown. It takes several minutes to get to the highway from this hotel and some of the roads here are kind of weird to navigate for a tourist. It’s probably for people that walk a lot. There are some restaurants in the surrounding area within walking distance if one doesn’t know where to get food.
The staff here is super friendly and greeted everyone. The hotel room was excellent, with no issues anywhere, although the shower tended to drip a little since one had to forcefully push the valve closed. It comes with a TV, a desk, lots of outlets for everyone’s devices, and a comfortable chair. They have free wi-​fi.
One can get free breakfast in the morning. Offerings include eggs, bacon/​sausage, coffee, tea, do-​it-​yourself waffles, yogurt, milk, cereal, bagels, muffins, and instant oatmeal. The oatmeal’s not ready-​made unlike the Fairfield Inn in San Jose.
For vacationing in this area and shopping in this area, we enjoyed staying here. It’s a little bit far from the residential areas we were invited to, though.

Decent value for price. The breakfast is good and the location is great in the middle of the city. I wasn’t impressed with the customer service of one of the desk staff named Frank, but the rest of them were great. Overall, we had a good experience.

All problems fixed.

I enjoyed our stay here.
Room was huge.
Beds were comfy.
Bathroom and room was clean.
Staff was ver hospitable (they even call you to make sure you like your room when you first enter the room.
I would love to stay here again.

Friendly staff, Lana made my check in so quick and easy. Quick cleaning service and great fully stocked breakfast.

I just checked into the hotel & let me tell you, the whole experience has been awesome!
For starters, Joseph at the front desk helped me out with a great rate & an early check in. I’m here on a last minute business trip & was struggling to find a hotel that would allow me to check in at 12 pm. So I hope Fairfield reads these reviews, because you have one hell of an employee in Joseph.
The rooms are very clean, & very nice. The bed is very comfortable, and the bathroom is as clean a bathroom as I’ve seen in a while…& I travel quite a bit. All that and with a prime location in downtown Phoenix.
Fairfield suites has gone above and beyond all of my expectations! Now if you could only do something about this heat! 111?! How the hell do AZ residents put up with an entire summer of this heat?! Anyway, 5 stars to the Fairfield Inn & Suites!

The rooms were fine. Clean and comfortable, the pool was also nice. Due to a large family in a «small» room I had to sleep on a roll away mattress. It was plenty comfortable until the next day when I discovered i was covered in fiber-​glass. I assume it was Dom the roll away because none of my family members had fiber glass on them and I was the only one to sleep in the roll away. I think they might keep them in a basement of some sort where insulation could have fallen on them. I am very upset about this.

This is supposed to be Marriott’s economy brand of hotels. We stayed in a 2 room suite (1 bedroom, 1 living room) which had 2 queen size beds and a sofa bed in the living room for $ 249/​night in March 2015. Compared to SpringHill Suites, which is Marriott’s upper-​moderate priced hotel (which we also stayed in on the same trip), we liked this one much better.
GOOD
Hotel is within 5 min drive to 10 and 17 freeway access
15−20min from the airport
Separate bedroom and living room separated by a door. Bathroom is inside the bedroom
2 sinks — one inside toilet/​shower, one in the bedroom vanity area.
Microwave/​small refrigerator/​sink in the kitchenette area.
Front desk staff extremely pleasant and helpful
Free wifi
Free parking
Free shuttle within 3 miles, good if you go out to dinner.
Free airport shuttle
Free fitness center (open 24 hours)
Pool and spa
Free continental breakfast with an awesome Waffle maker, Scrambled eggs, sausage patties, hard boiled eggs, pastries, toast, apples, banana yogurt, coffee. It’s nothing special (SpringHill did have a better breakfast) but this saves us a lot of time and money.
Water cooler in lobby area
Free business center — print your boarding pass!
BAD
A/​C in living room loud
Sofa sleeper is not comfortable, lots of springs and very noisy when you roll.

A very nice & clean hotel. Stayed here for Spring Training to see the Brewers. The hotel was located in a business commercial district about 8 miles east of Maryvale & 8 miles west of Scottsdale (Thomas road pretty much goes directly to each).
Overall this was a clean & organized hotel. The room was big & the bed was comfortable. There was a small refrigerator & microwave.
Breakfast was ok. There was the standard continental breakfast fare + waffles/​eggs.
The hotel is located right off the light rail (couldn’t hear it from our room) which is connected to the airport.

I travel a lot for work, I stay almost exclusively at Marriott brand hotels and I’m a platinum elite level rewards member, I typically have only good things to say about them. This hotel however, wow. My reservations were made in person by an associate of mine who was already staying at this hotel, two weeks in advance of my stay, he spoke directly to their sales coordinator Heidi, who said they were full Wednesday night of he second week I was supposed to be there but she also said «I’ll take care of it, it won’t be a problem». So when I tried to check in Monday that second week there was no reservation for me at all, Heidi came out and said my reservation had been switched to a different name but she could fix it. I asked if I was going to be able to stay the whole week and she said yes she’d taken care of it and the clerk checking me in confirmed that I was checked in till Friday. So everything’s great right? Nope. Wednesday morning I wake up and there’s a bill under my door stating I’ve been checked out. I took that downstairs to the desk and ask about it because I was told I was ok to stay till Friday, the clerk on duty says he’s sorry and no problem he’ll extend my stay I can go to work and not worry about it. Around noon, (about 2 and a half hours ago) I get a call that I’ve been checked out of the room and I have about an hour to come get my things out of the room. Apparently every time I was told «it’s taken care of» I was being lied to, and since all of these arrangements were made face to face I never got any confirmation numbers and have no way to prove my side of the story and was very politely told by the hotel management and the corporate customer care people to F off. If you have face to face dealings with anyone at this hotel make sure to get any agreements in writing.

stayed here for super bowl & had a fantastic experience! the staff was so friendly & the complimentary breakfast every morning was perfect! also since it was super bowl we came back to the room to find a bag of treats including snacks waters monster energy drinks & official super bowl cups! it was SO cute & sweet!

Staff was very nice and called our room within ten minutes of checking into the room to ask if everything was okay or if we needed anything. Our room was on the first floor with vaulted ceilings, very nice.

We stayed three nights in November for a girls’ getaway combined with grad school class. One member of our group had a weekend class at ASU and the rest of us had a weekend of leisure. The Fairfield fit the bill for all of us. Great price for what you get. Near downtown but in a less congested area.
The hotel is clean and modern. Staff was friendly and helpful.
The beds were comfy. The room was cleaned and restocked each day.
We used the spa and pool multiple times. The spa could be hotter but that might just be my personal preference.
The office area with computers and printer was easily accessible and free for guests. The free breakfast we ate for two of the three mornings was okay but the coffee was pretty terrible. Starbucks is just down the road about half a mile.
The metro light rail is nearby for easy public transportation. We had a rental car and parking at the hotel is free. We also took advantage of the free shuttle to dinner and back one night.

I came to Phoenix for training for work. Of most all of the hotels I have stayed in in this area, this hotel exceeded my expectations.
It is one of the few with free parking, free breakfast, AND a pool and hot tub, both of which were clean and nice. The rooms were very clean, beds were comfortable, and it is so close to many attractions. Staff is very friendly and accommodating– they keep a basket of menus for ordering delivery food at the front desk!
I will be staying here again!

I came into town to attend a convention where many of the attendees were staying at the Sheraton, Hyatt, Renaissance etc. I hesitated to stay here because of a poor experience I had at a Fairfield Inn in SoCal. i have to say that I am enjoying my stay here! clean and comfortable rooms, good complimentary breakfast and complimentary shuttle around downtown. But what makes this place is the excellent service from ALL of the staff! I will definitely be staying here anytime I come to Phoenix!

I can’t rate the rooms or the complimentary breakfast or anything, because I didn’t actually stay there. I am only rating the service and competence of their reservations system, because I dealt with them when trying to make a reservation for one of our clients.
My company typically likes to use this hotel for reservations bc it is close to us and convenient for our clients to stay at. However, this past time, the reservations were a mess. First, they told us at check in that we had never put down a form of payment and filled out a permission form to use our company credit card — we HAD and our assistant had specifically spoken with someone about this. But anyway, I decided to just put down my credit card and have my company reimburse me. So I gave them my info, but for some reason later they asked our client for HIS credit card info and ended up charging his card instead of mine! wth?! Makes NO SENSE.
So the next week our assistant had to call them and sort the whole mess out and get the credit put back on our client’s card. Just a totally needless hassle and so unprofessional to mess it up not once but twice.

Great customer service, free hot breakfast, and clean and big rooms!
Free shuttle within 3 miles and $ 10 pickup from airport.
I am very pleased with this stay!

I was in town to celebrate my birthday and found this place via Kayak/​Travelocity. Less than $ 100/​night and the room had a king bed and was huge enough to dance in. Not that I did but it was certainly larger than most hotel rooms I’ve been in.
The staff were all INCREDIBLE. They were all knowledgeable, helpful, efficient, and friendly.
The complimentary breakfast spread was unlike any I’ve seen elsewhere: oatmeal, cold cereal, premade breakfast sandwiches, yogurt, a waffle maker, assorted breads, hard boiled eggs, juice, coffee… outstanding.
Next time I decide to hop over to Phoenix this is where I’m going to stay.