Hobby Lobby

I love this place. I could spend hours here and the people that work here are so helpful.

Hobby Lobby you ever expanding land of crafts. Not being crafty myself I usually show up with the lady to find some fun DIY items. The thing that gets me, and it’s not the stores fault but an overall company directive is that everything is always discounted. So why not just make that the regular price and give me incentive based deals to promote more spending. It’s just weird to hang signs everywhere discounting stuff like you’re a value store. You’re much better and have higher quality products than that.

Um, somehow I had never stepped foot in this place. I’m glad I did visit this location finally. Best yarn selection I’ve seen. Ever. I mean ever ever.
Okay, on a return visit I realize that they have many hues of yarn colors but mostly their own store brand. Bernat baby blanket yarn? Hello? Did I miss something? I know now that if I am looking for something special, they will probably have it. I’d say 50% of the store is decorative knick knacks, etc in center.
WAIT, NO RAINBOW LOOM? Is that dying? Anyway, I had to step away from the yarn, because, well, I don’t need it this second. They have fabric, crafts, artist supplies, framing. Coupon on phone helped CHA CHING! for discount. I admit the religious undertones unnerved me a bit, so it’s not my go-​to store. Enjoy!

I love Hobby Lobby. They have everything that you could possibly need there. I especially love their clearance section. I visited this location last night. I wasn’t quit sure what there hours were but walked in around 8:45 pm. I started walking down the first aisle, when I heard the announcement that they would be closing in 15 minutes. I headed to the section that I needed when I heard another announcement that they would be closing in 10 minutes. I knew I had to hurry at that point. I was just about ready to head towards the registers when one of the employees flicked the lights and then proceeded to announce that the store would be closing in 5 minutes. I have never been to any store that has that many announcements to remind the customers of when the store was closing, let alone, have them flick the lights. I worked in retail for many years and would never had done that. I guess the store on 75^th Ave and Bell Rd. Is my go to store, even though this location is closer to my house.

Yay! I love this place. So many crafty things that I could make. They always have sales and fun clearance items! I got some really fun things for my daughters 1^st birthday and the staff was really friendly!

Terrible customer service! They post signs in the isles and above a product that is not on sale. It happened to me yesterday and when I questioned it to the cashier, she looked up something and said that what I purchased was not on sale. When I asked her if I can show her the sign that was right above the product she quickly brushed me off and said I can’t leave the register. Not, let me get someone to check it out. I finally asked if she could call a manager. While we were waiting, the line was getting long. Cashier had no interest in the long line but I did. I suggested that she check me out with the other items I purchased so the customers behind me can also get checked out. Had I not suggested that she would have just waited with very little interest about the other customers. Finally, a manager came over and I asked if she would walk back with me to see the sign that was DIRECTLY above the product I was purchasing. The look on her face was a good indication that she had been down that road before but she did follow me back. Only to show me the small lettering in the upper left corner that showed the product name that was on sale. When I asked where that product would be we walked approximately 6 steps over to see what was on sale. This is not good practice. Show the sign where the product is.
I’m all about giving good reviews where deserved but when I checked out other reviews and they had the same frustration as I did, I felt it necessary to comment. It’s a shame that this store is so close to my home but I will not shop there again. Understand something Hobby Lobby, we are the customers that keep you in business!

This store has zero customer service skills. I don’t know how many times I have gone in this store and no one greets me nor asks if I need help. When I need help, there is no one around to answer questions. The store is so big and they have so much merchandise that they need staff specifically there to assist customers (like Home Depot does!)

I absolutely love this place, it’s incredibly large and I could get lost in here for hours. I even think that it’s more affordable here then it is at Michael’s, you just have to make sure you use the coupons offered online and in store, and the selection is greater. Being that I’m a cocktail waitress who has to get creative with outfits during certain holidays, I’ve found myself here buying party supplies, tulle for homemade tutus and hair accessories. Everyone that works here is really friendly and willing to help you find what you need and get creative in the process.
Definitely going here over any fabric store or hobby shop again.

Watch the register and prices, or half the time they will overcharge you! They have huge signs showing percentages off right above an item, yet apparently those discounts are somehow not in the system. So of course I have to walk back from my car, only to hear another cashier say «yes those are supposed to be half off I was just in that isle. «. Apparently, as another reviewer put it, you get robbed if a cashier doesn’t remember all the sales. Don’t blame the cashier, the store that is supposedly religious does it on purpose. I remember in CA when several huge grocery chains got fined millions by the state for doing the same thing. 90% of the time pricing mistakes benefit the store — in other words, management knows it boosts profit by cheating the consumer and has no incentive to fix it. Most people don’t catch the mistakes every time. If it was totally random, it would be 50%. I like Hobby Lobby but will not go back until they fix these issues. In CA at one point the stores had to give you the item for free or an extra discount if the computer overcharged you. Maybe that should be law in AZ.

I think it is unfair that a store this size is not computerized. I say this Every time I leave one. It is subjective for the person at the register to decide if something is on sale when there clearly a sign right next to the product. I cannot believe AZ weights and measures lets them get away with this. Having to look at a sheet to see what is on sale is ridiculous. I lose money each time because who wants to go back in after you check your receipt. Stupid me I guess. Michaels and JoAnns are better options for me I guess. Yes the store is clean, and it has more home good options but I just can’t get past the «let me check and see if it is on sale off a paper» sorry gotta go somewhere else!

This location is a decent size and has the normal offerings of this type of store. There are a ton of pre-​made decorations for every season and they do a great job of providing plenty of options for just about any taste.
The craft area is well organized and clean, but I find that they can be higher priced than other store options. They do have a good app that offer coupons and other discounts, so that’s a decent offset, if you are looking to purchase a single item for a cheaper cost.
Several areas throughout this particular location were overstocked with items, while other shelves were missing items altogether. Not sure if they were in the middle of redoing things in various areas.
Overall:
Parking isn’t bad. The location is close to other shops on Bell. Options for décor are great.

I use to shop at Michaels… and then I found Hobby Lobby. They are like day and night. I always feel welcomed when I come into this store. The staff is friendly and they go out of their way to help you. The place is very clean and well organized. I can’t say enough good things about this store. Why would anyone shop at Michaels again?

Good store, and its very large! Looks not so good on the inside but it is actually really nice on the inside! The Christmas section is huge and all Christmas stuff is on clearance which is good! Only came here because I was around the area, super clean and nice employees!

Love love love Hobby Lobby! That have tons of arts, crafts, home décor, fabric and basically anything else you would need to make your house feel like a home — and it’s WAY cheaper than Michael’s or Joann’s.

So much crafting, so little time.
Good prices on home décor things, lots of items to complete scrap booking and artsy projects.
Sometimes they have great sales, sometimes if an item is not on sale, its over priced.