Good food. We always sit in the bar area and it is usually available right away. It’s pretty pack in the mornings. I try to go about 11am and still pretty packm. I checked in and got free drink for checking in.
Megan P.
Place rating: 1 Tolleson, AZ
So 4 month and yet again visited not on a busy night. Greeted nicely directed to seating. Drink orders and food taken immediately, However that’s it. they forgot drink. something about had to do something got tied up. some reason. Food took forever and when it did arrive not even look close to the picture. says topped with ketchup, mustard, and pickles. No sir no its not. Also says made with 100 beef, hashbrown this is true and tomatoes, onions and cheese.. hmm well has browns where inside … before yes. Over cooked and greasy. none of the other items. Half a slice of plastic American cheese made into two triangles. beef and some tomatoes of. Top. Now when delivered I asked for ketchup and hot sauce. Was told just a moment. again no mam. I sat there looking good and then the server said oh yeah you asked for ketchup. Yep what should have been on the omelet already. really very very disappointed. Wow I miss my IHOP in Avondale they were awesome. Very disappointing
T P.
Place rating: 1 Maricopa, AZ
I knew the second we got to our booth, everything was going to go downhill. The booth wasn’t even clean. There was spilled water on our table, and the waitress wiped the water off with her hand. That’s not sanitary at all — why didn’t they just properly clean our table? Then, she sat down to take our order as if standing to serve us was such a hassle. She started complaining about her knees, as if I cared at all. You work food service, and I know it sucks, but take our order and leave please? The food came out — my friend and I were sharing the food — and she brought out a n extra plate. The first plate, she saw was dirty so she took it back and brought out another. Then she saw that it was also dirty so she took it back. Why are we being given dirty plates at all?! We thought that if so many plates are dirty, eating the(mediocre-looking) food might be risky, so we didn’t eat, got a box and paid — and then threw it out. No tip because our waitress wasn’t attentive in the slightest. We went to chick fil a down the street. And a woman there shared her experiences with me, about how they’d give her raw bacon and it would take them a long time to get it right. Don’t go here. Really, save your money and take your family somewhere that’s cleaner with better service. This place is disgusting.
Nancy W.
Place rating: 1 Chandler, AZ
Does you no good to do a remodel if you ignore your customers. Had to walk out. Waitress was too busy ignoring us to take our order. Wont be back.
Mathew A.
Place rating: 1 Marana, AZ
I wish I could give this place 0 stars. My father and I had Dustin and Irving as our servers and I couldn’t tell which one was in training! The breakfast experience started with two coffees and two waters. I requested«Coffee with creamers please» I received a coffee with a bowl of whipped cream. Like that makes sense. After about 6 – 7 minutes of looking over the menu, we ordered Swedish Crepes, and a HAM and cheese omelete. I received my Crepes without incident. However our servers, yet again, apparently«misheard» my father in saying a HAM and cheese omelete. And Instead just brought a plain olé’ omelete without ham or cheese. After waiting another 10 minutes to get their attention, we told them of the mistake and proceeded to act in denial as if they didn’t make the mistake. Now this isn’t my first day speaking but apparently it must be their first day listening. I will not be back. Don’t spend your tip all in one place!
Kimberly D.
Place rating: 2 Phoenix, AZ
IHOP food, no issues there… the problem is service! I called my order in 20 minutes before I got there and still had to wait another 15 minutes to get my food! What made it so bad is I had to was I had to ask a couple times about the food!
John I.
Place rating: 5 Phoenix, AZ
I came here last night with my friends around 11pm. It was really busy and I could tell so was our server, yet I was very impressed with our server, Teresa. I’ve been working in restaurants for four years so I could definitely understand how busy she was and how stressful it could’ve been but she was always super nice and ALWAYS had a smile on her face. She provided friendly service in a situation that would have most servers stressed out. And my friend was being lame and kept asking to sit at a table near an outlet and even asked to move tables at one point just to be near one and Teresa was super nice about it. I will be back just because of her.
Kayla K.
Place rating: 2 Chandler, AZ
So this is the closest ihop to me, and I would prefer a farther one over this one close to me. Every time I go here the service is very poor. I wouldn’t say awful, but nothing above 3 stars.
Victoria C.
Place rating: 5 Tustin, CA
Wait wasn’t but maybe 30 minutes for free pancakes tonight. Staff was nice, polite and very friendly. Loved the pancakes! The kids want to come back for more.
Mary T.
Place rating: 4 Glendale, AZ
Cody was our server. We both checked in and there was an offer for a free refillable beverage. He comped one of our drinks. We decided on our entrees and had ordered. Cody walks over a few minutes after and apologizes to us for stuttering because he just worked a grave yard shift the night before so he is kind of out of it. We didn’t mind. There could have been a mix up with my order but I’m glad Cody made sure what my order was the second time before an error occurred prior to meal delivery. The food was good and I enjoyed my meal as well as my bestfriend. It wasn’t busy for a Saturday evening. The hostess was kind.
Desi C.
Place rating: 5 Phoenix, AZ
We loved our server Kathleen! She was so awesome and sweet! Thank you for an amazing breakfast!
April S.
Place rating: 3 Chandler, AZ
We stopped by here for breakfast after dropping off my vehicle for maintenance services. Service is very friendly and welcoming. The floor manager also walked around to ask if we needed anything else. I ordered a smoke sausage with eggs and pancakes. Overall, it was delicious. Unfortunately, my friend didn’t care for what he had. I’ll definitely come back here again for lunch.
Michele T.
Place rating: 5 Honolulu, HI
I’ve never written a Unilocal review, but feel this restaurant deserves a shout out. Wonderful breakfast experience! The restaurant is super clean, spotless actually, and the service was fantastic. The hostess greeted us promptly with a smile, and our waiter was great. He was friendly, attentive, and took great care of us. We had several other staff members check in and make sure we had what we needed. Breakfast was delicious and so was the coffee. Best IHOP I have ever been to. Thanks!
Syndi T.
Place rating: 1 Mesa, AZ
if I could give a negative star this restaurant would have negative 5 stars. I like IHOP I usually find the service good and the food comforting. This restaurant was horrible!!! we showed up at 9 o’clock tonight and ask for a table. We had to wait more than 20 minutes to finally get seated. Our name was on the list and we were supposed to be first to be seated, but another family walked in and the person who was up front was going to seat them first. If I didn’t speak up they would have sat before we did. So we finally got seated and then had to sit for over 20 minutes to get water. After 20 minutes I was fed up and I walked to the manager and told him that we have nobody helping us. he came and got our drinks. He took our order, but our food never came. What really annoyed me was that there were other waiters working on the table next to ours and two tables away and a waitress one table away who completely ignored our table. 25 minutes later we still did not have our food and the people who came in after us were eating theirs. I still did not know who our waiter or waitress was. Nobody came in to identify themselves and greet us like they normally do at other IHOPs. finally after waiting over an hour and still not having our food I went to talk to the manager but he was doing the cash register and so we just left. I have never been treated so horribly by anybody this restaurant does not have their act together the manager was nice but he does not have a staff that is people oriented. Would I go back here? that’s really funny not on your life. I do want to mention that the woman’s room was disgusting it was dirty and smelly and the trash was overflowing onto the floor. The restaurant was the same way when we showed up. There were five or six tables that had not been clean with dirty dishes on them.
Lesa C.
Place rating: 2 Phoenix, AZ
We(3) come to this IHOP a lot. Usually the service and food are consistently great. Today however the experience was much less than expected. The coffee ran out and we waited 15 minutes for a pot! I had to get another server to bring it to our table. My vegetable omelette was almost half its usual serving. We watched two other tables of two who where seated after us get their coffee and food before us. I hope this was a one off experience for our neighborhood breakfast place. *crossing fingers*
Keith A.
Place rating: 3 Safford, AZ
Overall, a standard IHOP experience. The food was a little slower than most, but the staff was a little friendlier than most.
Jasmine C.
Place rating: 4 Phoenix, AZ
This location is friendly and fast. The food is prepared well and the prices can’t be beat. I love that they will give me a large iced tea refill to bring with me since it is so hot out right now.
Richard G.
Place rating: 5 Tempe, AZ
It has been years since going to an IHOP. I’ve always associated them with Denny’s but my mind has changed after going here to meet family. Our server, Nicole, was incredibly efficient. That place was very busy but she mastered every detail of our group; even my sister who had very specialized instructions on what she wanted. Everything was perfect. Also, she frequently came by to check on us without interrupting the conversation or being intrusive. Our late breakfast was not bad. The chicken crepes were great as were some omelets & pancakes that our group had. I always like places where the manager roams through inquiring as to how guests are being treated. This manager was ideal in that respect. To paraphrase Arnie S, «we’ll be back».
Crystal P.
Place rating: 5 Chandler, AZ
I love IHop! Food is always fresh and made to order. Prices are also just right. My favorite is the quick 2 egg breakfast. Staff is very friendly and quick service.
Valerie M.
Place rating: 5 Tempe, AZ
Prompt seating by hostess, two servers(?!) –Cass and Cassie, but haven’t seen her yet. Meals options look good, and they’re CHEAP. I figure it must be small portions so we will see. Place is busy and the volume level is up there but that could be because there is no obvious music playing. Meals arrived promptly after ordering, portions were fair size too. Service was good but the idea of having two servers is unusual, especially when you only see the same one. Overall it was a good experience. Not a long wait. Plenty of yummy menu items to decide from. Efficient service.