As usual In-N– Out is amazing for some quick eats W Coast burger style. Menu is basic and that’s how a burger joint should be. While McDonald’s is trying to serve salads and fresh wraps to please those health freaks. In N Out serves what people want. Fresh delicious burgers. No BS. The shakes here are off the chart. I brought a work friend here who had never experienced In-N-Out and said«You have to have a shake man». You see… when you try to slurp it up the straw it’s so thick n tasty that once it hits your taste buds your brain waves go haywire. Then the flavour hits and it’s like a guitar solo in your mouth. As we were here for a late morning snack at around 11AM I had the double cheese and chocolate shake. So good I’ll keep coming back when the opportunity rises. It’s the shizz.
Mikaelah F.
Place rating: 5 Phoenix, AZ
In-n-Out Burger is definitely a cut above the rest. However, last time I visited Desert Ridge, I was so impressed with how kind and attentive an associate, Courtney was. She was so concerned with our experience being phenomenal, and it’s evident they hire the greatest associates. The food, as per usual, was the most delicious burger I’ve had at a fast food joint. Thanks so much to the fine employees at Desert Ridge.
Chris H.
Place rating: 5 Denver, CO
Smashburger is my second favorite quick serve hamburger(after Five Guys). Their burgers are always great. Good milkshakes(even better than Five Guys) and this one is no different. We ate here and the hamburgers were perfect… as usual.
Russell Z.
Place rating: 1 Phoenix, AZ
I’ve almost always had good service at OTHER in n out locations, but good god, Desert Ridge’s quality control and service standards are fucking garbage In ONE month alone this In N Out location has served me: 1. a raw/pink burger, no thanks, I don’t want to die. 2. the wrong burger, had cheese, I’m lactose intolerant 3. charge me for double double, give me single cheeseburger Today has been strike 3, so I’m posting a complaint on all of INO’s social media websites. I also messaged the Director of Marketing at In N Out, because for all the service pride that In N Out is usually good at, the Desert Ridge location puts the company to shame.
Emma P.
Place rating: 1 Paradise Valley, AZ
Waited in the drive thru line tonight for 30 minutes… get home and my order is completely wrong… i love in n out but im soooo dissappointed
Philip D.
Place rating: 5 Phoenix, AZ
In-N-Out Burger never fails to get your quick fix for a great burger. Nothing like a 2×2 to make your day go better.
Paul D.
Place rating: 4 Phoenix, AZ
It is an American icon and the staff at this location has always been super friendly.
Miss N.
Place rating: 2 Phoenix, AZ
Normally love in & out and get great service. Totally screwed up my order last night. Called and they made up for it double time. Them compensating me was appreciated but irritated to wait in that long line and get the wrong food that I didn’t even eat so I had to make ramen since it was 10pm and everything was closed
Da B.
Place rating: 5 Toccoa, GA
man, what can i say? small menu, freaking great burgers for freaking great price! fresh cut potatoes for fries, i think mcdonald’s fries are best, but as far as burgers… in & out has them smoked! shake n double double for under five bucks? man, what a steal! if u have never tried in & out, u gotta stop what ur doing and get to one, now! beats the hell outa any gourmet burger that costs three four times as much! & get a shake, cheapest most delicious shake around! 5 stars all day, everyday. staff are always happy at in n out, and they show it by taking customer service up a notch! great going guys!
Haley N.
Place rating: 4 Logan, UT
Always pretty good. I waltzed in and tried to order a Big Mac, but Austin(the cashier) just stared at me. I settled for the cheeseburger with grilled onions instead – Austin was a good sport and offered me stickers and a hat to go with it. It was just like a typical In-in-Out, cheap and only a few options. If you know the secrets though, you can make 6 choices become 60. No joke. + Try the Neapolitan Shake(all three flavors mixed). + Ask for a side of jalapeño peppers if you’re feeling spicy. If you’re feeling extra risqué, ask for them chopped up on your burger. + Animal style(both burger and fries). + Protein style(wrapped in lettuce instead of on a bun). + Grilled cheese. + Ask for pickles on your burger. + Dip your fries in «spread” – ask for it when you pick up your meal at the counter. Again, the employees were great, the restaurant was clean, and we beat the rush; so no one was hovering at my table waiting to snatch it as I finished licking my fingers clean. TIPS&TRICKS: * If it is busy(which it usually is) have someone scout out a place to sit while you’re in line. * It’s hot here, so unless you feel like melting, sit inside. * In-n-Out’s root beer is definitely a force to be reckoned with. Try it.
Arlene C.
Place rating: 5 Scottsdale, AZ
Excellent burgers made fresh with each order. Fast and efficient service. Very busy, but little waiting. Has a drive in service. The restaurant is kept very clean… which i really appreciate! They also have tables outside &plenty of parking.
Tom L.
Place rating: 5 Phoenix, AZ
What can you say! One of the best burgers around, fast service and friendly employees. Last time I went in for lunch about 1:30pm the place was packed, and it is because the food is simply delicious. Double double with fries. Yum
Parker H.
Place rating: 5 Westwood, MA
In-N-Out is always good and I’ve been to about a dozen of them. Wish we had them on the East Coast. I stopped here three times on my recent trip. Employees were all exceptional– friendly, well-trained, and efficient. Enjoyed every bite of my burgers(which are WAY better than darling Shack Shack at several dollars cheaper). Only knock: Pedestrian french fries. But still five stars.
Jake T.
Place rating: 5 Scottsdale, AZ
In n out is the best. You won’t find a better burger at this price point. I go to this location twice a week. I have never had a bad experience with the staff, or food. On occasion something isn’t right in my order, I notify the staff at the counter and the immediately fix the problem. Great location and staff.
David G.
Place rating: 5 Streetsboro, OH
a great stop in point for a quick burger and fries especially late night! locations are always busy it seems however its a quick«in and out» for a burger. Great sauce as well, no mustard/ketchup/pickle offered on the burgers, but since there are not any In-N-Out Burgers in Ohio, its always glad to try something new. Surely we will be back!
Joy L.
Place rating: 2 Phoenix, AZ
The burgers are always great but there must not have been a manager on duty tonight. The animal fries were done too early and came out cold. The table in front of us was dirty from when we walked in to when we walked out. And they got my burger wrong even after I clarified twice. I hope service is not slipping because they just gave me back the same burger a little smushed for making the corrections.
Sharon S.
Place rating: 2 West Bloomfield Township, MI
Eh. Went here because we do not have this chain in our city and my daughter raved about the chain having eaten at one on a trip. Not sure what the fuss was about. The burger was ok(ordered animal style) Nothing special. Have had better at many many other places. The fries were horrible. Dry and tough and tasteless. Much better fries at McDonald’s Even Wendy’s or Burger King fries are better. Tried it once. Will not go back.
Damion W.
Place rating: 3 Aurora, CO
I mean, its In and Out Burger, I can think of at least 10 burger spots that I would go to before I came here. This is like the burger delicacy of PHX, LV, and So Cal… If that is the case, I will pass. Don’t get me wrong, the burger was good. But nothing that I would make a long distance call about. The fries, I could definitely do something different — as soon as I ate them, it reminded me that I should have just ordered another burger. Overall, if you haven’t tried it. Do it. It is an experience — and old school burger experience. If you have been here before and have the choice to go to another burger spot in AZ, live on the edge, try another spot.
Brendaa E.
Place rating: 5 Phoenix, AZ
I gotta say this is my favorite in N out location. I come here often maybe once a week. Great customer service, this place tends to get busy but their still very nice and fast. My fries are always perfect never overdone like at other locations, it’s very clean. And They always acknowledge my daughter and bring her stickers which she loves.
Meghan L.
Place rating: 3 Appleton, WI
Cruised though the drive-thru on our way to see a movie at the nearby Desert Ridge AMC theater. Typically In-N-Out is quick, delicious, and way better than McD’s. Sadly, this was not one of those nights. We ordered three burgers, three drinks, and an order of fries for the three of us and requested the orders be placed in separate bags so we could take(smuggle) the food into the movie theater(we were pressed for time and starving, okay?!). The order took longer than usual to pick up at the window and when I asked which was the burger with ketchup and mustard(instead of the«special sauce») the server just stared at me blankly and said I should be able to tell. Right, but I was hoping to figure it out before biting into my friend’s burger! Thankfully I don’t have a food allergy so it wasn’t a big deal, but still kinda annoying that our burgers got swapped and we couldn’t figure out which was which. I think I’ll stick with my usual In-N-Out in Tempe, thank you!