Slow service out of food when ordering had to pick other foods for lunch. I would not recommend it to anyone.
Frank K.
Place rating: 1 Surprise, AZ
The one star is for the fact that the poorly trained staff are trying their best. I asked for a milkshake, not once but twice. What did I get? I got 2 cups of ice cream. Seriously? No one here knows the difference between a cup of ice cream and a milkshake? Apparently not because the female manager said that the cup of ice cream is a shake! I hope corporate sees this. I’ve been to two of your restaurants(McDowell and 3rd Street) and(7th street and Buckeye) both have sucked.
David S.
Place rating: 1 Phoenix, AZ
I don’t know why I always make the mistake of going to jack in the box. I got the ultimate bacon cheeseburger, and asked for no mustard or ketchup and I wanted tomatoes and onions when I got my burger or should I say my to leather patties on a stale bun with ketchup lettuce no onion no tomato! and when I took it back up to em they looked at me like I was asking for all the money in the register. then when I explained what was wrong they started laughing didn’t offer to refix my food or anything. this place sucks a giant bag of dicks, I would love to punch Jack and his big round stupid face for hiring such incompetent Jack offs that want $ 15 an hour .come to think about it maybe I should punch myself in the head for coming here again and again
Maryanne S.
Place rating: 1 Scottsdale, AZ
Ya know, I like jack’s food; the sirachi burger is delicious! Drunken tacos at 3am, but jack-in-the-box’s in general, and this location specifically, The speaker system sucks. SUCKS! You can yell your lungs and they never hear you.(I don’t know if the kid didn’t hear or didn’t understand or he didn’t know but I ordered the sirachiburger«with extra peppers» meaning the jalapeño peppers, and he stuffed the bottom of the paper to-go bag with black pepper packets.) I sent an email complaining about this. I got a response: well tend to it! I went back a week or two later: nothing’s changed. In this day and age of wireless, it’s an improved wireless headset and board. there’s no need to rip up the pavement to lay in a solid communication system. But the fact that they haven’t fixed it means they’re just cheap. $ 500 or $ 5000 what difference does it make? That drive-thru makes up 30−40% of their total business. Do not make me scream for my supper go I won’t come back.
Chelsea W.
Place rating: 2 Phoenix, AZ
So short and sweet, the food is hot and decent, but the customer service is what gets the two stars. One occasion that I came here the workers were literally outside on there nicks laughing and joking with a friend that was outside. Today when I cam here, before I took off, I began to ask the girl handing me my bag for condiments, but she quickly interjected by saying it’s already in the bag, thank you bye… and closed the window! I was just taken back because I thought she was extremely rude. Anyhow I rarely visit this location so coming back isn’t very likely.
Brandon A.
Place rating: 5 Laveen, AZ
Thank you for making my food hot, fresh and delicious the last time I was there. Five stars! I’m also doing this in part because I believe you deserve more than one star on your review page. I know better than to post a corporate rant on a restaurant review page for a local franchise, just sayin’.