Jake’s Bethany Auto Service

I have taken my cars to Jake’s for almost forty years. I know they would not be in business that many years if they did not have reliable, trustworthy service. I recommend Jake’s to all I know. I used to work right near his shop making it convenient. Now I live across town and still make the drive to Jake’s because I know they will not take advantage of me.

We found Jake’s about a year ago and I am so thankful. Bill is so honest and we know that if he says something needs to be done it does. Everyone there is so friendly and Betty and I have great conversations. While it is not a joy to have to have your vehicle repaired, I wouldn’t want anyone other than Jake’s to repair it. I will never take my vehicle somewhere else.

We recently moved to central Phoenix and found ourselves needing a repair shop ASAP after our daughter almost totaled her 99 Lexus. I say almost because Bill at Jakes Auto said he could repair the tires, rims, axel crossbars and get it safe enough to drive again. We found Jakes just by searching Unilocal and we really lucked out! The Lexus runs, not worth the body work it needs, but it runs once again at a cost we were pleased with considering the amount of damage. We are thankful our daughter was not injured in the accident, (was cut off and car thrown into a guard rail). And we are glad to have met Bill and a professional family owned shop like Jakes Bethany Auto.

I am so grateful I found this place but it was not luck. 2 ppl at separate times recommended this garage so I began taking my vehicle there 6 yrs ago. I know the labor costs a little more than other places, but I’m willing to pay that to know it is honest guys doing the right repairs. My car was totalled last week, and now Bill is doing a great job assessing the cars I’m considering buying. He found a leaking head gasket on a car I would have bought without him, saving me $ 3,000. I’m moving to CO now, but any repairs I can plan for, I will save for my biannual trips back to Phx.

My family have been taking our trucks to jakes for 15 years. Bill is the best, easy to talk too and always friendly. Prices may not be the cheapest but it is the best quality of work.

I love Jake’s! My brother owns his own shop in NY which is also called Jake’s. It may sound stupid, but that is the reason I originally went to Jake’s many years ago. Whenever I would have something done on my car, I would call my brother to see if the quote was fair, and it has always been right on! I no longer feel the need to check on them :) They are always timely… they give me a ride if I need one and will pick me back up as well so I can drop my car off before work and pick it up after so I do not need to use my day off to get my car fixed. Often times the cost of the work done comes in less than the quote… you gotta love it. I moved way out to the west valley but still come in to Bethany and the freeway to get my car fixed By Jake’s…and always will :)

I’ve been going to Jake’s for a couple years now and they always give great service. Quality work, no pressure, and they take the time to explain what is going on with my car so I can decide what I want to do.

I’ve been taking my cars to Jakes for over 20 years (back when «Jake» was the owner — now his sons are). I can’t recommend them highly enough. The one negative review I see for them on Unilocal suggests that they should have done something years prior to avoid some service now. Bill has always given me options (such as to change out hoses that still ‘work” but are old) — I always get them changed. The one major thing I like is that between my and my family, at least 20 different cars and drivers, they have always fixed what was wrong the first time! Instead of a dealership where they suggest «well, let’s fix this» and then you find, «well, that didn’t do it, let’s try this and that!» You go to Bill with a problem, they check it out and give you the right diagnosis and cost up front. I’ve never had additional charges and a few times it was even less. There prices are very good, very competitive, you might find someone who will say «I’ll fix it for less» but in the end you will pay more due to poor workmanship, inferior parts or lack of knowledge.

By far the most honest, trustworthy family owned business in phoenix. Appointments not needed!
Bill works the drive and greets you at your car as you drive up. He asks «what’s going on with your car» and you can explain if you need service or have noticed any driving issues. He listens & writes what you tell him and asks if you need a ride. He repeats back to you what you’d like to have checked & will get a phone # to check in.
If you wait, Patty is nearly always in the office and is the kindest sweetest! She remembers all about my family who have been customers over 20 years. She makes a 2 hour wait feel like minutes.
As far as pricing and the quality of work– amazing! They always give you timelines if they have to order part and follow through consistently. Bill is awesome at listening & getting the right decision for you.

Nobody likes to have their car in the shop. I’ve been dreading the upcoming repair but it had to be done. Judging by the research I did, my catalytic converter was clogged. The acceleration was incredibly sluggish. I knew I had to take it in when people were chirping at me as they floored it by me the second they had the opportunity. I swear man, people just plain suck. Drivers on my ass, I might as well have been towing them. Just chill people! Why you in such a hurry to get to that red light?
So, fearing a shotgun blast coming my way I decided to take my car here out of a recommendation from my woman’s friend, who is a girl.
I called & spoke to Bill & scheduled an appt. I showed up & Bill was quick to get my info in a very courteous manner. I handed over the keys & waiting about 10 min before one of the mechanics dropped me off at home, cool huh? 2 hours later Bill called & diagnosed my car with a clogged cat converter… and to let me know my front tires were as bald as slicks — which I knew already. I ok’d the work to be done & they called me later to let me know the driver was on his way to swoop me up.
I was hoping for the bill to be cheaper but they don’t use cheap Chinese parts here & I can respect that. The bill was on par with what was done with quality parts & I’m a satisfied guy.
My ride purrs now like the piece of shit it normally is but now I can at least beat some poor bastards off the line. Get ready you pricks cuz now I have the shotty & in the immortal words of Carlitos — I RELOADED!
I would recommend this shop, I have no complaints. Great communication with the customer & honest work.

Turned to Unilocal when I needed brake repair, read the reviews and called several places for a quote. Jake’s wasn’t the cheapest but the difference in my top 2 picks was about $ 35 total so I went. Very glad I did. They’ve been there for 35 years, I was met at my vehicle by Jake’s son who was very friendly, remembered most of my info, took my keys and got me a ride home. He called less then an hour later, explained what was wrong, didn’t try any up sale and would try to have it done today. A few hours later, called and said the price was actually $ 100 less, NEVER HAVE I EVER HAD A MECHANIC WANT LESS THEN WHAT WAS QUOTED, and if I needed a ride back they would.
Jake’s is great and I’ll be a lifelong customer.

Thank you Jakes for everything you’ve done to figure out what was wrong with my car. I am so grateful that I had my car towed to you! You are an amazing Auto service and I will be telling everyone I know about you. Bill thank you for all your help. You guys are amazing…

Trying to find a good, credible mechanic that won’t give you the run around? Try Jake’s Bethany Auto on Bethany/​27^th Ave.
I’ve been taking my vehicles to Jake’s for at least 10 years and I have to say they offer the best service in town. They are a bit more expensive, but the job is done right and on-​time with each visit. They always give you repair alternatives if money is tight and they never upsell you on additional services.
In fact, I trust these guys so much that I even called Bill (owner) and asked his opinion on a few vehicles before selecting one.
These guys are great. You don’t want to go anywhere else.