Jimmy John’s

Yesterday evening my counterpart and a few other members of our staff ordered Jimmy Johns. It’s been a while since I have had it. I will say the sandwich was quite good. The tuna sandwich with its toppings were quite delicious. Thank you for the fresh food and fast delivery! Thanks for the great customer service, volunteers from the Phoenix LGBT center!

So I placed an order for delivery and come to find out that they don’t deliver to my house which is only 2 miles away from this location. I’m literary less than 5 minutes away it would have taken longer to make the sandwiches then to deliver to house. I think the commercials give an false impression. I won’t be ordering from this location or any other.

I walked in w my own cup and filled it w water from the fountain. Then tried to order a sandwich, the cashier rang up $ 1.99 for a drink and I told her that it was water. She said it didn’t matter, she still needed to charge me for it. I told her that the state law required free water to anyone that asked. She said only if we give you the cup! Umm… what kind of sense does that make? If anything I would be saving the company $ from using my own cup. So I asked her for one of the Jimmy johns water cups, poured my water into it and left. What a ridiculous policy. Will not be returning.

Until this moment, this day, I have yet to have an unappealing experience with jimmy johns but today was the day. First when we walked in they neglected to acknowledge my girlfriends and I with their warm welcomed «HEY!» And to add onto this after we got our sandwiches at the typical fast rate the first bite was far from subpar the bread felt like a brick it was so stale and over toasted. They also neglected to give us our pickle we ordered. However, the worst part by far was when my girlfriend bit into her sandwich she noticed something and after close evaluation I discovered a small amount of mold in the sandwich. I’m very disappointed as this was my favorite sub stop shop.

Super fast service! The bread is always fresh and I love their Italian vinaigrette. #5 vito is the way to go. I do wish you could it it hot though, that would be delicious!

Great sandwiches everytime! I love the bread. Of course they are fast, which is nice. I even like their own brand chips. If you haven’t been, give it a shot asap!

Stopped in to grab a quick bite. Got my usual: Slim 4 (turkey) w/​cheese and bacon. I usually get the Thinny Chips to add some crunch to my meal, but I didn’t this time and I missed them… Would’ve been on our way quickly except the guy at the register neglected to put «no mayo» for my b/f’s sandwich so they had to remake it. Oh well. I enjoyed my sandwich with a little mustard and a refreshing iced tea. 3.5 rounds to 4.

I order jimmy johns in the parking lot of my work for delivery because I’m alone and can’t leave the store.
They forget to put mustard on my sandwich, which in this case was THEIR error NOT mine.
I called in to let them know because I’m in the same parking lot. I was already eating the sandwich (and I told the guy that) and was just going to see if I can get some credit towards my new sandwich seeing as how I go there twice a week at least?
The gentleman just offered to bring me a new sandwich, never asked for anything he just said «my driver will bring you a new one when he returns»
So they bring me a new one and the guy asks for the sandwich back that I already ate? I told him I had already ate the sandwich and the guy never asked for the old one back? and he says «well that’s the way it works?» And when I told him that the gentleman never asked for the old one back I even said «at that point not only was it your guy’s error not mine, but the old one is just going to get thrown away anyway?» He nodded in agreement.
So he goes to his truck to «call his manager» and says «we will just give you a credit towards your next sandwich» and now that NEW one is getting thrown away?
What is the logic in that? I already paid $ 11 for a 7in sandwich do be delivered 200ft away and now that brand new sandwich is getting tossed or given to some employee for free and I ended up with a sandwich that wasn’t the way I ordered it?
In my experience in the food industry you just give the customer the new sandwich. Your total cost was $ 2 to give the customer a better experience but you ended up tossing a brand new sandwich instead and left the customer unsatisfied.
I’m giving 3 stars because USUALLY they take care of me here and this was an unusual experience?

I haven’t actually tried the sandwich yet — but my cashier couldn’t figure out how much change to give (which was .37c) by the way. We were taking our sandwiches to go and couldn’t get the dressing on the side? «Corporate rules» ok, but I don’t want a soggy sandwich… «Can I get the peppers on the side?» «No. You cannot have ANYTHING on the side» so a sandwich which is 8″ long I now cannot share, and instead by an additional $ 7 sandwich. Kind of a rip off.

Always fast and always friendly. The employees here have always made my sub quickly and correctly. The delivery drivers actually run from the store and to their cars.
This place is always clean. And the employees really do seem to work together which is refreshing to see. I enjoy the signs that are on the walls and always see something new while I wait for my sub, which is on average is less than a minute.
If you want great subs that you can actually eat with one hand and you need to get in and out quickly, I would definatly recommend this joint.

Have had three sandwiches here. All of which were very good! Some people just like to complain.

Great customer service — guy who runs the register is always helpful. Crew who makes the sandwiches always get my order right, even if I change my mind halfway through them making it. Place is always clean, bathrooms always clean, service is always good and sandwiches are always freaky fast!

The amount of mayo they put on my sandwich made it inedible. It was truly one of the more disgusting sandwiches I’ve had. This was my first time at jimmy johns and I will not be going back.

Every time, people are friendly and the food is fantastic. The restaurant is clean, and the service is quick.
I could write an essay here, but why? Go here for the best sandwiches in the area.

Fantastic location! Never have gotten my order wrong! I think Xenia R. and Jose R. probably didn’t order correctly because I have NEVER had an issue with this location!
I will be back multiple times! Great that they deliver as well!

This location sucks!!! They always get my order wrong! They are trying too do them too fast that they always get the order wrong… Never ever ever going back to this location. You guys suck!!!

When I heard they were building a Jimmy Johns near my house I was excited. Love their subs. But the experience I’ve had at this particular location. Bad. They always get my order wrong. And what irritated me the most is when they forget to put veggies on the sandwich that already come with the sandwich! It’s happened multiple times. Like they don’t have the pics that tell you what each sandwich has on it for them to follow. Or they are trying to be to «freaky fast» that they mess up the order. Then the manager says they can’t do anything about it. Don’t even offer a free sandwich next time you go in or damn even a bag chips. Never going back. They suck and bad customer service. The one on 99^th Ave and McDowell., way better.

We live live right down the street, and get delivery often! They are «freakishly fast» always under 10 mins! The staff is amazing, because our sandwiches are always prefect!

Fast amazing subs, and great customer service. Finally a Jimmy Johns that is close to me!!!

It’s Jimmy John’s! If you been to one you’ve been to them all. Doesn’t mean it isn’t still good. Brand new location, but the sandwiches still taste good. And that bread! Oh that damn bread!
This location seems a bit smaller than some of the other ones. There doesn’t seem to be as much seating. And some of the seating they do have seems to be real close together. But that’s nitpicking. I come for the sandwiches and they’re good like always. If it ain’t broke don’t fix it.