Moxie Pest Control

Moxie has good customer service and they are willing to work with my schedule. We had Danny come out and he did an excellent job. He was very knowledgeable and friendly, while efficiently getting the job done. Thanks Danny!
Linda

Thank you Moxie, for doing such an amazing job at taking care of your customers! We have already started seeing ants in our kitchen, as we always do come summer time, and this time when Babak came to treat our home, he suggested removing the face plates on the wall in the kitchen where we are seeing the ants, and he treated inside the wall. I am sure this will keep the little buggers from getting in my kitchen anymore! We are very pleased with the great customer service, thank you also, for training your technicians to do the best job around. It is great to know that we are being taken care of!

Ty came over today for our quarterly fix! Great job Ty!!! I really am impressed with these people working for Moxie! The office staff is wonderful, polite, courteous, understanding, and real
Problem Solvers! The people who do the pest control are also very spot-​on! From efficiency to courtesy they are the best!

We have been using Moxie for over a year now. We have no complaints, in fact we recommend them greatly! They are great with communicating, and you can call and get your service redone at any point if you have issues. They are great at explaining what their coverage does and how it works.
We have moved recently, and we like our new service tech, Ty. He was thorough and kind. He dusted all my eaves & updated me when he was finished. And of course, little activity since we’ve been using them!

Great and friendly service, Tanner was very knowledgeable and professional. I would highly recommend this company!

Great service, haven’t had any «activity» in months and it’s thanks to these guys. Ty was helpful, friendly, and did an efficient job. Thank you!

Good service. They come consistently. They call before the appointments. Tanner was very respectful and courteous.

Reading all the 5 star reviews talk alot about how nice and professional the staff at Moxie is. I agree, when I call, very pleasant person, listens well, and will set up to have tech come back out (as long as it has been 2 weeks)
What I’m not hearing is that the pest issues are being dealt with, and must assume that of you are having to talk to them to enjoy there kind and professional staff, that no, you are having pest issues.
What I would like is to not EVER call them, and not have the spider, roach, cricket, scorpion, silverfish and so on issues I now have. Didn’t have pest issue using Bulwark. Got talked into a different approach of pest control. The money saved by them not coming every month I have more than spent at the bug and weed mark (YES THERE IS SUCH A PLACE HERE IN AZ) to help control pest.
Tired of HAVING to call back to get additional treatment.
Their system does not work here in Mesa Az.
Sitting on my porch right now with crickets, roaches, spiders everywhere (thought they removed spider webs during visit) if they did this month, then treatment not work as I have at least a dozen webs around me now.
Will be canceling this week as I have met my contract commitment
Beware of Moxie, doesn’t work,

Got locked in to a 12 month agreement with these guys by not reading the small print on the contract when they came to the door and was so glad when my contract was up as they never did help with the ant issue I had. Surprise, surprise the wife called and said they had charged our card for another service. So I immediately hopped onto my text message log as they always sent me a text message as well as leaving me a voice message before they showed up and used the one from back in may to quick call them. Got a very nice little gal named Sierra and explained to her that I did not want their service and asked why they had charged my card. She sent me over to someone I can only assume is their head buffoon named Ben. He informed that they had performed a service yesterday as it is their policy to just keep showing up after their initial contract is complete and they had let me know ahead of time that they were coming. I informed him that I had not received any notice as if I had I would have informed them not to come as I had already told them that I no longer wanted their services back in May. After going around and around with this Jack a$$ for over fifteen minutes with him insisting the whole time that their system showed they had left me a voice message, sent me a text and an email (none of which I received) and refusing to refund my money for a service I did not authorize as well as insisting that they take very good notes and there was no note that I did not want their service I finally hung up on him and canceled the payment with my CC company. This company is shady at best, stick with a Mom and Pop or one of the Biggies like Terminix.

I have been using this service for about 6 months now.
I called around and checked out different pest control companies.
Moxie, by far were the best. They still are.
Every contact made from them or to them is stellar customer service. Every single phone conversation I’ve had has been excellent. They are truly caring. They listen to your needs and concerns. Everyone is very professional and happy! I’ve never talked to anyone that was grumpy or rude. Other pest control companies I called seemed less than thrilled to be talking to me about my needs about pest control and seemed to care less if they got my business or not. This is just hitting the customer service and phone contact. They make notes on everything I say and keep all records. I get treated like an appreciated customer and they treat me as good as a friend might. In my book, this is very important.
On to the techs. The techs have also always been very professional. They go over all my concerns that I addressed over the phone. They tell me everything that they will be doing. They are very friendly and nice as well. They introduce themselves when they come to your house and just in general always nice. Again, important to me.

Danny (our new tech) was great. He took the time to ensure that he was here, went over his service agenda and asked if any additional areas of concern needed to be addressed. This once again shows how the company (techs) take ownership of their responsibilities and ensure complete customer satisfaction.

Always pleased with the services done by Moxie. Danny, the last tech to come out was thorough and made sure all my questions were answered. We’ve been pest free since we started with Moxie. I would recommend!

5 stars YET AGAIN FOR MOXIE!
Danny from Moxie Pest Control is a gentleman! He is thorough, friendly and very professional! A pleasure to have in my home and do business with! He knows what he’s doing and does his job well! As does everyone from Moxie (whom I’ve had the pleasure of meeting) when they service my home for pests in Goodyear.
Highly recommended! I meant to do a few other recommendations for several other service techs from Moxie but may have forgotten and for that I apologize. They all (that I’ve met) have been fantastic, hard working professionals! The highest praise I can give is the total lack of bugs since Moxie took over my pest control services.
I couldn’t be happier! Moxie Rox! haha!

Danny has been to our home several times now, fantastic and thorough service! We have used Moxie for over 2 years now and have always been happy with their service,

Very please with the service and the tech (Danny Lopez) who treated my property.
All my interactions with Moxie showed they are committed to total customer delight.

This company’s inappropriate, deceitful, shady door-​to-​door sales tactics, are enough to leave a bad taste in anybody’s mouth.
We have a «no soliciting» sign clearly hung at our doorstep, and their salespeople have disturbed my family and I twice now.
The first time, the salesman flat out lied about pest control being «required by our HOA.» The most recent time, the individual would not take no for an answer, and I was forced to close the door on him mid-​sentance.
One more time, Moxie, and I’ll be calling the police, filing charges for harassment and trespassing, and taking out a restraining order.
Geeze!

I had my house recently treated on December 20,2014 by John C. He was very professional and polite. It’s nice to see a friendly face with a friendly personality.
Thanks John for explaining the electronic process now taking place. No more wasted paper receipts. I appreciate electronic receipts. John was nothing but professional.
Thanks again Moxie! You hire great people. So far every employee that has treated my house has been friendly and professional– unlike other companies I’ve dealt with in the past! Great service!!! Thanks

630pm in the middle of dinner the doorbell is rung repeatedly, and then LOUD knocking on our front door. BTW we have a SECURITY DOOR that this creep opened and was pounding on our door. (Left it unlocked when we came back from mailbox, last time for that). So this young guy with a MOXIE Shirt is standing there with a clipboard and proceeds to talk and talk. I tell him we’re not interested and shut the door and he is STILL out there talking. Creepy, should have called police, thought it was someone trolling neighborhood for breaking in. (Still could have been, who knows?) If this company thinks this behavior is OK, they deserve to be out of business.

The creepiest technician came to my house at 8pm. He had one of those thousand yard stares and talked very weird. Reminded me of a cult leader. Would not take no for an answer and kept on and on. Kept trying to get me to divulge info to him and seemed genuinely unable to understand that I did not want his service. Very unnerving. I almost called the police.

I had a technician named Spencer come to my home today in Gilbert around 12:30PM. He informed me that my neighbors down the street were having their home treated for earwigs and «little black ants» on Monday and said he wanted to fit me into his run on Monday. I politely declined the service as I do have a company that I trust to handle any pest issues. The technician became insistent that I provide him with further information.
Eventually I became frustrated with his insistence that I take his service and had to ask him more than once to leave the property. He eventually left when I had no other choice but to close the door in his face.
Moxie — here’s a tip: Future customers do not like to be badgered by sales people. No means no. Insisting that I take your service will in no way get me to accept your service. It will also prevent me from recommending you to anyone else.
If I could rate your company 0 stars I would based on the lack of professionalism by your technician. Reading previous reviews leads me to be this was all a sleazy sales tactic and no one in my area was actually receiving service from your company.

Wish I could give 0 stars. These fools knocked on my door at dinner time in attempt to sell me pest control. I asked them if they saw my NO SOLICITATION sign… the guy responded «yes but»…and I got the same speech everyone else has mentioned about the neighbors. Ended up having to shut the door as he was still rambling… STAY AWAY

Yay for Justin who serviced my home in Maricopa today. Fast service but he made sure to remind me of free re-​sprays if we see ANY bugs/​scorpions (which is always a good reminder when you have 3 children at home!). I have not always been a fan of the company themselves but their technicians have met have always been friendly and take good care of my home. Thank you Justin!
Their over the phone service has always been great too!

We have been using Moxie for one year now and we love them. The technician George was very professional and a great sense of humor who came to service our home today. Each one is very knowledgeable, professional, and considerate when servicing the house. I would recommend Moxie to anyone looking for a new pest control to take care of the bugs.

So about a week ago, I noticed a pretty serious amount of bugs all over my back yard. I called to see about purchasing another treatment — and I was informed that a technician would be out as soon as possible to perform a free inspection.
Dustin showed up early for the appointment, was extremely professional and informative.
A week later, much to my terrible timing, my quarterly visit was scheduled. By Dustin’s second visit, the bug problem was already gone. He performed the service, made sure I understood the treatments applied and answered all of my questions.
I really can’t speak highly enough about the service this company provides. A very no-​nonsense, near-​immediate result service full of professional and well-​informed technicians.

I am writing an update and dropping their review from 2 stars to 1 star. Too bad I can’t give a 0 star.
Reason? Despite my letter plainly stating to «only write letters — no email, phone calls, or home visits» they have REPEATEDLY called me and emailed me.
There is a reason that I want to only write letters — it is because anything said is more legally binding.
Stay away from this company — they lie to get you into a contract (which you don’t need) and when you have an issue they will relentlessly harass you.