O’Reilly Auto Parts

Phoenix, United States

4.9

10 reviews

Contacts

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Telephone:
+1 602-279-0435
Website:
oreillyauto.com
Address:
3041 N 16th St, Phoenix, AZ, 85016
Nearby public transportation stops & stations:
1.5 miThomas / Central Ave
1.6 miOsborn / Central Ave
1.7 miEncanto / Central Blvd
Categories:
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Today

Today –
Local time (Phoenix) 9:49 PM Sunday, May 25, 2025

Business hours

Monday 7:30 am – 9:00 pm
Tuesday 7:30 am – 9:00 pm
Wednesday 7:30 am – 9:00 pm
Thursday 7:30 am – 9:00 pm
Friday 7:30 am – 9:00 pm
Saturday 7:30 am – 9:00 pm
Sunday –

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10 reviews of O’Reilly Auto Parts

No registration required
Place rating: 5
Phoenix, AZ
My last 2 experiences here have been extremely bad, rude customer service and the store wasn’t open when their hours stated were. I needed windshield wipers tonight and had an amazing customer experience. Jose was not only efficient, helpful and friendly, he made me laugh. He then installed my windshield wipers in 2 minutes. Thank you Jose for all you do.
Place rating: 5
Phoenix, AZ
Battery died today :(was in area so got a jump and headed over. Was very stressed out seeing dollar signs driving in. The team member believe his name was Frank? Was awesome. Very friendly and professional. Turns out my battery was still under warranty! Yay! Only paid $ 2 for some sort of bands/​to stop corrosion. Thanks for quick help today :)
Place rating: 5
Phoenix, AZ
Always great customer service here, very helpful staff. They get busy at times, but still treat their customers right!
Place rating: 5
Phoenix, AZ
My battery died went into the store to make a warranty claim. Store Manager Francisco totally hooked it up and make the replacement in 5 min.
Place rating: 5
Scottsdale, AZ
Super quick to get my battery replaced. Installation and best customer service! Took less than 20 minutes!
Place rating: 5
Scottsdale, AZ
When you own a beater you have to except to add a quart of oil every so often before that 10,000 mile oil change. My wife’s car had only 7 ½ quarts in it so I had to add a quart.
I pulled in while avoiding the dude that was ghetto blasting the music in his car. To my surprise it was a clean and organized store. I found what I was looking for and went on my way. I chose to add the oil when I got back to work because I just wasn’t digging that other dude’s music.
Place rating: 5
Phoenix, AZ
Good price on a new battery with free installation. Jamie provided outstanding customer service.
Place rating: 4
Phoenix, AZ
Good service here, and approachable staff. They’re ready to help and sometimes even walk you over to where the needed parts are located. They don’t know how to say hello when you walk in, but then again, what self-​respecting auto parts store does these days? Save your receipts if you think you may need to return anything.
Place rating: 5
Phoenix, AZ
Unilocal, get with it, please… Checker on 7th St is now O’Reilly & that’s who I’m trying to write a review for… thanks! :)
In any case, I came in to the 7th St location today as my battery was sputtering & on its last breath and that’s where I’d bought it previously. Sue was the employee helping me & was patient enough to look under several different phone numbers to see if my battery was still under warranty. It wasn’t (groan in my head, money signs in front of my eyes) but she did me a solid & applied it to my case so that instead of paying $ 100 for the new battery, I was only out $ 60.
Beyond her willingness to help me, she was friendly & quick. I definitely recommend this location to anyone looking for help who’s car savvy and maybe not so car savvy (me).
Place rating: 5
Phoenix, AZ
The people here at this store are soooo helpful. I needed new windshield wipers (like everyone does here in AZ right after monsoon season starts and you realize the hard bricks of rubber you’ve had on there since last year are not going to cut it!). I don’t know what was going on with me, but I was confused about what to buy and even how to put them on… the directions on the back were cryptic! The guy came outside to my car, showed me how to put them on and then did it for me. yea! A few months before this happened, our battery was going dead and they helped me install a new one! I love these guys! Excellent service!!!