Potato Barn

Awesome furniture, pathetic staff.
I was there when one of the staff members was overly aggressively preaching his gun rights and breast feeding beliefs to the rest of the employees. You could hear him across the store. So tacky and u professional regardless if you agree with him or not. I would have fired him on the spot if I owned this store. Instead the rest of the employees looks at him like a source of knowledge.
People that work hear are a joke which speaks volumes to the management.

Have been to both this store and their previous one on Indian Bend (a few years ago). Like other posters, my experience was being totally ignored by the sales staff. They hovered around each other at the back desk & BS’d’ amongst themselves, never even acknowledging my presence (I was in the store for about 20 minutes) Furniture is «container» stuff from overseas, not well made and likely won’t stand any test of time. Yes, much of it is «interesting», but the prices are high for what you’re getting (style) and what you’re not (quality). The biggest turn-​off was the «NO exchanges/​NO returns» policy. A good business will stand behind its products. Buyer Beware!

It is true that the staff is totally absent/​rude and will ignore you at all costs. It’s quite a shock compared to every other furniture store on the face of the planet, where you are typically accosted constantly. That said, when you do talk to them, they aren’t horrible people. As for the merchandise, the prices are decent for what is fairly unique furniture. I got a killer headboard/​footboard here. All in, I got 8 pieces of furniture for what I was going to pay for 1 piece at ArHaus. Would that 1 piece of furniture be better constructed from ArHaus? Perhaps. But the overall look of the Potato Barn furniture in conjunction with the price made it the better deal for us. I’d go back.

I bought an amazing sofa from this place back when it was on Indian bend. The store it use to be was worthy of 5 Unilocal stars. Now, it’s all overpriced and lower quality. This place really went to shit in the past few years.

My husband and I came here on a Saturday to browse. I was not disappointed that day — Potato Barn seemed like a treasure trove filled with so many furniture pieces and other vintage accessories. I fell in love with some large mirrors with thick wooden frames in multiple hues. However, I needed to measure our space at home, so I did not make a purchase that Saturday. We came back a few months later on a Friday and the selection was much less spectacular. Not sure what changed in those few months but the prices seemed to skyrocket and the fun pieces seemed more like trashy flea market quality. When I went looking for my beloved mirrors, they only had two in stock and they were in horrible shape. There were several employees wandering around but no one greeted us or asked if we needed any help. Eventually, my husband went to the bathroom and quickly came back out telling me how horribly disgusting it was in there. Two stalls — both with signs about how they don’t flush well and one covered in urine. The faucet sprays at a high pressure into the sink bowl — which is shaped in such a way that deflects water into a massive splash radius. Additionally, the hand soap machine is violent and sprays its victims. After a quick glance around, feeling disappointed with hopes and dreams crushed, we hightailed it out of there. I wish I could go back in time and experience Potato Barn like I did the first time.

My wife and I went in the store yesterday at 5:15. We couldn’t believe the 4 employees would not address us. The four employees were congregated around their desk in the back corner discussing general topics. We even walked right by them in order to get to the scratch and dent section behind them. Didn’t even acknowledge us. Who runs this business? It really was the most ridiculous thing I’ve ever seen. This along with their store hours and no return policy makes me commit to never setting foot in a Potato Barn again.

Unique selection of farmhouse/​rustic furniture. Very impressive. The prices are a bit high, but the pieces do have a one of a kind look to them and appear to be high quality. I can’t speak to the service because I have been in five times over the past two months and have never been greeted by anyone working there. I was interested in buying a piece last night and there were 2 – 3 people standing around the counter. I stood in the general area by their desks, just seeing if one of them would give me the time of day. Apparently, they don’t work on commission, because they actually walked away from that area entirely chatting to each other. I left without buying and will likely never go back.

Stopped in today after lunch to look for a sofa. First of all there is no customer service or anyone walking the floor to assist you with questions. There were 2 ladies sitting at a desk eating lunch (not even sure if they worked there) and some guy walking around with a company tee shirt who possibly worked in the warehouse. The do have a variety of sofas, bedroom sets, etc but the quality is definitely not there. If you are looking for a room that is not used often it may work but for a family room with a lot of traffic, I would pass.

I have been in this store several times. They have some unique items however, they are the most Unfriendly people I’ve ever come across. Absolutely no greetings (hello, what brings you in, can I help you, or bye) at all — ever! No eye contact here. Unfortunately, the employees (two women and one man) seem to be very unhappy. A sad case. First impressions truly matter and the dead energy they fill that store with deserves a ⁰⁄₁ Star.

You are never open. I saw your sign and was interested and wanted to come in. But you’re never open when I am available. I will never be a customer. Because you don’t seem interested in having customers come by. And you are never open in the evenings when people are off of work.

My wife and I really liked the selection that they have. We don’t always find something that suits our precise needs, but our favorite items have come from Potato Barn. The best was a dark gray burlap couch we got two years ago at a great price. It’s held up well.

This is the absolute worst place I’ve ever tried to do business with. Not only did it take 6 months for my furniture to arrive at the store, but it came in damaged. I picked out another set but 1 nightstand had to be ordered. I waited another few months and it still had not arrived. The owner simply could not give me an answer. I spent double the price at Restoration Hardware but my furniture arrived within a week. I have no idea how this store is still in business.

You have to be lucky to get in as the hours are wierd and they are only open Wednesday — Saturday

I went into this store for the first time 2 weeks ago because I am looking for new living room and guest room furniture. LOVED their products, but will never go back. I visited after hitting the gym, then a massage next door, so I was in a pretty raw state. I saw 2 women employees and 1 man (salespeople). The women were not helping any customers (they were unpacking items and chatting) but the man was (he was helping two other ladies in the store).
I spent over 30 minutes looking around and was never greeted or spoken to, by ANY of the sales people, despite being less than 10 feet away from each of them at some point. Other than the two men coming out of the back carrying a chair and saying «excuse me» to get me to move out of their way, not another word was spoken to me. Sadly, I would have bought. I had even taken a picture and sent to my husband for his thoughts on a piece while I was there, however without any inquiry into my needs, let alone a simple hello, I’ve decided this is not the place for me.
1 star, because I can’t pick ZERO!

I would rather go to the Onion Barn. Every time I go in there I step on a potato! I love my new brown couch but the burlap material is too itchy and they won’t let me return it. I wouldn’t recommend this place

Buyer Beware. We have bought several times from the Potato Barn. We picked a couch out on the sale floor sat on it liked the color. Paid for it and had it delivered.
Once the couch was there didn’t feel the same and the color looked different from the one we picked out. We called that day. Left a message for the owner he is the one that helped us out. No one called us back until the following day and when called back a employee called us. She had no answer for us. She said she would talk to owner and she never called back that day. So we called back when they opened up following day. Talked to the owner all we wanted was credit towards another couch. He pretty much said no and did nothing for us. We didn’t ask for a refund we just wanted to exchange it.

We were driving through the Scottsdale area and honestly just killing time until dinner. We stumbled across this place completely on accident, and fell in love immediately. They have limited hours, but we lucked out and they were open when we got there.
The place can seem a touch overwhelming when you first walk in — think Ikea, but nicer furnishings! We thought it would be a quick stop in and look around, but we were there for over an hour and half just perusing through all the various room setups and random placements. We could definitely imagine our entire house being easily decorate with all the offerings this place had and the prices were extremely reasonable for the pieces.
Don’t need a room full of furniture? They have gobs of arts and mirrors and knick knacks! Be warned though — if you pop in here for «one small piece» for a room you may very well end up replacing the whole room worth of stuff!
Overall: A (the only thing holding it back from an A+ is the limited hours)

Went in to pick up shelves, had them already paid for, it was right there, they had 3 guys load it in my car for me and then I was done! Nice people, easy, didnt have to break a sweat!