Reed H Day, DMD

Like most reviewers, it seems people either give Dr. Day a 5 or a 1 b/​c there’s nothing lower. As someone with an extensive dental history, I also found Dr. Day to be charming and informational at the first visit. But let me warn you now to run, run, run! You are just another mouth in very a long line, and don’t let the fancy pedigree fool you. Dr. Day is charming, but my «easy» implant posts were the most painfully excruciating dental procedure I’ve ever had, and when I returned due to the pain was told «oh, it happens –sorry». It happens because Dr. Day is arrogant and complacent. I’m not at all surprised by Elizabeth W.‘s post.
Only later would I find out that a friend had four wisdom teeth extracted by Dr. Day, to learn at her next regular dental appointment that several root fragments had been left behind and may become an issue later. Wish I had known that before I agreed to use him.
His billing office is a total scam, so be prepared to pay far more than you’re quoted. I’ve never written a review about a physician or dental office — because I’ve never felt so scammed by a medical service provider.

Dr Day is absolutely amazing at what he does. I had total joint replacement surgery in my jaw and after 4 years of pain he has permanently fixed it. He is the only surgeon I trusted to do this surgery and I am so happy with how everything came out. His staff is amazing as well. Especially Kim and Andrea. Kim helped with everything with my insurance to makes sure I received my money. Andrea is Dr Days Surgical assistant and she was so calming the day of the surgery and made me feel at ease.
If you have ANY problems with your jaw I am telling you go see Dr Day you will not be sorry!!!

Genius! Dr. Day is an absolute genius! I had my wisdom teeth removed and felt NO PAIN. Absolutely NO PAIN! It was a walk in the park.
I had to have my wisdom teeth removed, and I was naturally, like most people, anxious and slightly afraid of the experience. Family and friends tell you all sorts of stories.
Well, I had a personal reference from my father who went to see Dr. Day for the same thing a few years before. So I traveled out of state just to come see Dr. Day, and WOW WAS IT WORTH IT!
Dr. Day was reassuring, professional, and absolutely one of the best medical professionals I have ever met, hands out.
I actually had my surgery done just 2 hours ago. I am up and about, back to work, and emailing about the experience. That’s how great I feel.
I will recommend Dr. Day to everybody I know, and also recommend that they fly to see him from where they live. He is the best in his profession.

After 6 months I need another surgery

My almost 17 year old daughter has orthognathic (double jaw reconstructive) surgery here in July 2014. Dr. Day came well recommended and while I was entirely put off by his self-​promotion (degrees mentioned and from how far away his patients came to see him) during the consultation, my daughter was comfortable and that is what mattered. She had a palate expander in place from her orthodontist prior to the surgery. Dr. Day was clearly aware of this as he advised that it had to be removed in order to remove the procedure.
The one major issue post surgery? She has a fistula (hole) in her palate now. Every complication was listed before the surgery… except this one. He tried to fix it three months later, stitches and the fistula broke open again. He was kind enough to tell me twice «I won’t even charge you to fix this!!» As I expressed my frustration, he threw her before and after pictures down on the table in front of me, «remember how you were so excited, jumping up and down after her surgery?» Condescending and arrogant doesn’t even describe it. One of his assistants was in the room at the time and was fortunate enough to witness.
We’ve now seen her primary care physician, an ENT and two craniofacial plastic surgeons. Two attempts at repair and she still has a fistula in the roof of her mouth.
If he had mentioned it as a complication, we would have understood. If he had mentioned after the fistula began that there was only a 50% success rate with each repair, we would have understood. Nothing but arrogance and a God-​complex displayed.
The ONLY saving grace in that practice is his kind and attentive staff. Everyone in that office is an asset to him.

Exceptional and professional in everyway. Staff were friendly and Dr. Day explained everything. If you could refer an Oral and Facial doctor — he would be it! Thanks. Gail Z

Dr. Day and his assistant, Danielle, were excellent with my tooth extraction. He came in, sat down, introduced himself and explained the procedure. He talked to me during the procedure about what he was doing and how it was going and Danielle held my hand. They were on time, and the bill was explained to me beforehand. A terrific office. As good an experience I can expect from having a tooth pulled. Thank you.

If six stars were an option, that would be my rating for Dr. Day.
I have seen Dr. Day on three different occasions, for three separate procedures. My first visit was to have the shattered remains of a wisdom tooth removed, after a botched attempt by another dentist. Quick, easy and painless — in a matter of minutes, the horrible pain from raw nerve endings was gone, and I was on the road to recovery.
My second visit was to have a scary, fatty blob of tissue removed from my inner gum. I was scared and nervous — and Dr. Day was calm, reassuring and professional. Fatty blob gone, all was well!
My third visit was this past week. One of my molars literally broke in two, leaving exposed nerves and unimaginable pain. Dr. Day’s office was amazing — they squeezed me in IMMEDIATELY after I called their office, and Dr. Day removed what was left of the fractured tooth.
This entire office is friendly, professional, and I have recommended Dr. Day to numerous friends over the years. HIs manner is calm and relaxed, yet he is exceedingly competent and professional… especially for those of us with a lot of anxiety about sitting in the dentist’s chair.
I have another tooth that needs attention soon, and I can’t imagine going to another oral surgeon to have the work performed.
Cheers!
:-)

It’s 2005 and I was referred to my normal dentist to Reed for some extra teeth that were under my gum line. Nothing really affected me but Reed suggested that he remove 3 wisdom teeth and 2 extra teeth below my gum line on my right lower side of my jaw. So a total of 5 teeth.
Little did I know he was going to CUT AWAY my gum line and expose the roots of my existing teeth that were FINE.
He claimed it would be fine and the gums would grow back, they never did. The exposed sections of the roots caused infection in my gums and I lost a molar and am probably going to lose another one this year.
I haven’t been able to chew solid food on the right side of my mouth for the past 9 years. ridiculous.
I’m currently looking for an oral surgeon to hopefully rectify this HACK JOB that Reed left me with nearly 9 years ago. Every day of my life I regret going to Reed and after showing the results to my regular dentist, he stopped referring patients to Reed.
Even the desk attendants were pushy about the surgery saying I should have them all removed in one session vs having them done in two sessions. Clearly this office is money hungry and they don’t care about the patient’s well being post surgery.

I am a huge fan of Dr. Day, finding him pleasant and professional and NOT arrogant as stated in another review. The only real issue I have ever had (in 3 procedures) is an employee who says things like «I need you to», which is a pet peeve of mine. Otherwise, I have no issues at all with him :)

RUN!!! Not only am I being charged 4X what I was told… he hit a nerve and I cannot feel part of my face. I was told. oooh no big deal, it will come back in 6 weeks. It has now been 4 months and I still do not have full feeling restored. I was sent to collections without even getting my last bill in the mail. Please save your FACE and yourself major aggravation.

If you only read the first sentence of reviews… I highly recommend you stop even considering him and find another doctor! ANYONE else will be better! Read other reviews because he has done the same thing to others. Dr. Day is all about the mighty dollar. First clue, any doctor who does not take insurance and charges what he charges should treat their patients like GOLD. However, if you question one fee or ask questions they treat you like dirt. Like, how dare you question our fees. If they order it… you pay, period. They don’t care even if you have to sell your first born. Ever single person on their office staff are so rude! I have never paid so much and been treated so badly from any professional in my life. I was seriously treated like scum and it only got worse once I returned with his botched up work. He is good at marketing himself as the «best» but trust me he is NOT. Unfortunately, I fell victim to the hype. He is NOT worth the money. I paid 6 figures for treatment with him and he completely botched it up. I have permanent nerve damage from my bottom lip down to the bottom of my chin and 4 inches across. The funny thing is he «says» he is one of two doctors in the nation that can repair this nerve «if» he hits it. However, he could not fix my nerve after he hit it… why not Mr. Perfect??? He also gives some high percentage to assure he he never hits this nerve to cause nerve damage. However, these «stats» are so wrong it’s not even funny. He does not even follow up with his patients after a month or so. He tells you to give the nerve a year to fully heal and the feeling to come back yet he does not follow back up with you to see if the feeling has returned. So, the last time he sees you you tell him you are numb but he does not follow up to see if it came back. So, how could his 98% stats he tells his patients for never hitting the nerve be accurate! He is so full of &^%$!!! Then he says if he does hit the nerve he can fix it… hahahaha I fell for that line and sinker too! He hit my nerve, caused permanent damage and could NOT fix it. What a liar! The other procedure he did on my joints failed a few years after it was done. This was suppose to last forever. Now, I am in the same exact situation I was prior to the surgery and in the same pain but now I am 6 figures in debt too! I now have to go to another doctor for repairs. So, much for paying out of pocket for the «best». I tried to go back for him, in hopes he would fix his botched work, he had the audacity to charge me a full price consult fee. Like I said, he is all about the bottom dollar and that is it. He should be concerned with lawsuits instead. His time is coming, if it hasn’t already! He totally screwed up my mouth forever and he would not even I give me a consult for free… seriously??? Then when I do come in, his office staff again is just as nasty as ever. No compassion, no apologies, no nothing… only their hands out for your credit card!!! I was on time for my appointment and I had to wait for him, as you do for any doctor, and he comes in the room and reprimands me for being late! Are you kidding me!!! He was the one that was late. Then he said oh sorry about the broken anchors in your joints and sorry about the numbness. We can re-​do the joint, for full price of course. And, when I went to discuss the numbness he shrugged me off and said we would have to schedule another appointment to discuss that. Are you kidding me! He F’d up my mouth causing permanent damage, collected a full consult fee to discuss is mess up and now he wants me to pay another consult fee to discuss the other part of his mess up. You have got to be kidding me. So, I left that office in tears for the way I was treated by him and his office staff. I vowed to NEVER give him one more penny of mine, never let him touch me again no matter how much pain I am in, and to get the word out about what a horrible doctor and human being he and his office staff are. I give him credit on one thing… he is a great marketer! He has managed to convince several doctors and dentist in the valley that his %^$# does not stink. Well, folks let me tell you what… I know first hand… it REEKS!!! I have seen every doctor in the valley and honestly there are only a handful, if that, of doctors that do the surgery I had and I do not feel comfortable with any of them. If I ever did get the surgery again I would go out of state. Yes, that is how bad Dr. Day is and how awful his staff is! So, I live in pain everyday thanks to Dr. Reed Day! I would not go back to him if he was the last doctor on earth! So, I hope you get the drift about what kind of doctor you are considering paying your hard earned money for. I beg you, do not fall victim to the hype like I did, find another doctor and get it done right the first time!

The Good – Dr Day is well educated, very capable, and instills confidence that in his patients that your procedure will be completed successfully. Also they can get you in quickly for your initial visit and follow-​up visits.
The Bad – he took out all four of my wisdom teeth, and I had to make two more visits for him to finish the job and get the remaining shards out.
The Ugly– He’s very arrogant, his professionalism is subpar, and he’s insulting to his patients at time.
When I came in the last time for him to remove the last part of the tooth he missed the previous two visits, he rubbed some ointment on the area to numb it. So as he comes towards my mouth with what looked like pliers to «snip» the tooth off, I asked if there was going to be any local anesthesia, his reply was the ointment was good enough and to «stop being a wimp». I was kind of shocked but knowing he’s got these pliers in my mouth, I figured I’d laugh it off. Well then when he poked the side of my cheek with the pliers trying to get to the tooth, I kind of flinched. Woops, my mistake! He slings the pliers and mirror onto the tray, tells the assistant to get a local, and storms off.
I had read reviews on another website of Dr. Day and they pretty much said the same thing. But I figured, i’d give him a shot anyway as my situation is a little more complicated that impacted, adult wisdom teeth. I don’t regret going to him, but I can’t recommend him.