Swedish Auto Werks

I just took my car to my regular Saab shop in Michigan for an oil change and to prepare for the long drive back to Phoenix. I mentioned that I’d had some work done on my car while I was in Phoenix, and showed the receipt to my mechanic.
I learned that a part that Swedish Auto Werks charged me $ 450 dollars for would have cost me $ 60 in Michigan. Additionally, they replaced hoses that my mechanic said generally do not wear out on Saabs. And he said I was charged twice the hours of labor that he would charge for the same job.
To be clear, I think Swedish Auto Werks did good work. They were nice, did the work in a timely manner, even provided me with a free rental car for the day.
I was hoping that Swedish Auto Werks was going to be my trusted Phoenix-​area mechanic. I might still do oil changes or small jobs there, but I can no longer trust them to give fair prices on parts and labor.
I’m not sure if they saw my out-​of-​town plates and decided to overcharge, or if they do this to everyone. Caveat emptor. If they give you an estimate that seems dear, do some research and make sure it’s fair.

Such a great experience taking my car here! My grandfather owns a Saab shop in Michigan, so I’m very hesitant on taking my 2008 9 – 3 anywhere else… but I was forced to find a location here after moving to Phoenix. Steve was awesome! He worked with my schedule and got me in an out with the repairs I needed very quickly. The waiting room was also very spacious and accommodating so I was able to finish all of my work while I waited! Thank you!

Steve and the employees at Swedish Auto Werks took great care of me. I needed a few essential parts fixed on my Volvo XC90 and they knew right what to do. Trust them with your Swedish car and have no regrets that you’ll be taken care of!
The free rental car made life extremely easy while fixing my car. They are the real deal!

I really respect Swedish Auto Werks for not trying to upsell every aspect of their service. I think their prices are fair and reasonable. The car is finished when they say it will be and for the quoted price. Steve is always friendly and up beat, the waiting area is clean with hot and cold drinks, magazines and television. It is convenient for me and so much better in so many aspects than the dealer. Honest prices, great service, no up selling, convenient location, what’s not to like?

I don’t think I’ve ever been to a repair place with such high integrity, honesty, and fairness; Swedish Auto meets them all!
I would only recommend them here in the Phoenix area, they’re the best!
–Bo

Awesome, helpful, friendly, work done right, thoughtfully considered our budget in repair needs. Steve is solid.

Definitely my go to for all the maintenance needs of my cars. Recently had a timing belt replaced in our van. Was a smooth process, professional, timely, and would strongly recommend them to anyone.

with SAAB out of business this place is a must for any SAAB owner in the valley. Very professional and they really know SAAB well. I wait for my oil changes and they always get me in and out quickly.

I owned a Saab for a short period until I was in an accident. The first time visited the shop I spoke with Dave and he installed the Progressive Snapshot device because I couldn’t figure it out. The second time I ended up having my car towed there because I locked myself out using the key to lock the car instead of the key fob and I turned it the wrong way or something. The third time I dealt with Dave was when I was in an accident and he sent a tow driver to pick up my car and didn’t charge me the $ 100 from the SW side of Phoenix becuase he said I could tack it on to the bill for the insurance company. The other woman’s insurance company decided to fight me on the charges because they found her not at fault even though it was her fault. My car sat in Swedish Auto Werk’s parking lot for like 6 months and they didn’t charge me a storage fee! Dave is awesome and I will continue going to him even though I now own a Japanese car.

Ok, so I’m a woman that knows nothing about cars, and all I know is my saab is cute. So my darling saab waswas having problems with various things. I had a suspicion that my old mechanic was messing my car up because I would give him money to fix it one week, the next week something else would break. I was out of money and crying, when I decided to take my saab to swedish auto werks. Steve and Willie made me feel so much more confident about my car and what needed to be fixed. He showed me where the previous mechanic may have messed up my car, could have been an innocent mistake, but not sure. He spent time with my mom and I (she has a saab) and the cost was more than fair! I was apprehensive to take my car to a saab specialist in fear of the hourly labor cost, but they were reasonable! What a class act place. they saved me money in the end. I feel like I have a true advocate for myself and my car. Thanks guys!

I took my 5 series BMW to these guys for a brake job. They saved me quite a bit of money and were accommodating to my work schedule.
I’ll continue to take my BMW and future cars here.

I would avoid this shop, it is not an ethical or reasonable place. Maybe once it was good for saabs but no longer. It has new ownership and when I stopped by I wanted to run out shouting help!
Trust your instincts, but don’t stop here. A mechanic is like any other business, and some take pride in their work and earning the trust of their customers. Others just want a quick buck at your expense. Buyer beware!

I have a 2002 Volvo S60 that had an oil leak. I brought it in to have them diagnose the issue and they looked over the entire car from top to bottom with the most accurate and honest assessment of the car. The staff there is very friendly and understanding of your situation. The price to get the assessment was very fair. He explained all of the issues in full detail with a most to least urgent list. He also mentioned the mechanics of each piece what the fault of one item does to the rest of the system.
There are a lot of auto shops out there and it’s hard to pick one that you think will be honest and fair. I will undoubtedly go here any time my Volvo needs work.

When my Saab started acting up on the way home from Vegas, I started thinking, thank god I didn’t lose to much in Vegas, because this is going to be expensive. So I prepared to pay through the nose thinking I was going to have to drop it off at the dealership, but I did a quick search on Unilocal and found these guys. My car and my wallet are better for it.
To say these guys are honest and helpful is an understatement. The problem my car had was a tricky one and tough to diagnose, these guys worked on it way more than what they charge me in labor. They had a sense of ownership that drove them to find the issue and didn’t try to sell me any BS flushes or additives. They definately went above and beyond. You don’t find that too often in a repair shop, which is what sets these guys apart from the rest.
If you own a Saab or Volvo, this is where you should take your car for routine maintenance and repair, hands down.