The Camby

I only stayed one night and didnt get to enjoy lounges but the boutique-​ey hotel is very classy meets modern. Staff was happy and polite. The pool is open 24 hours (for now at least) which is rare in the valley. Too chilly to go in but very beautiful to sit by at night. I spent a good hour in the middle of the night when I couldnt sleep out front enjoying a fire pit on a lounge chair. One very odd thing I noticed missing from such a nice hotel… no toilet paper holder any where in the bathroom! the roll just sits on the counter. Minor, yet odd

The front desk staff are rude and do nothing extra to make your stay remarkable. All requests appear to be an annoyance. The staff appears to be pretentious — they never greet you by name. Stay at the JW when coming to Phoenix. The décor is fun and appealing to anyone who loves visual art.

I have been a long time platinum member with Marriott. I have appreciated the level and commitment to customer service. The Camby has set the bar for other Marriott properties around the country to say nothing of the Phoenix area. We were there for a week and we’re always greeted with a smile and an offer to assist us in any way. The rooms are great with incredibly comfortable beds. Breakfast was high quality with exceptional service yet again. The Camby is my new «go to» hotel in Phoenix.

I really enjoyed my visit at The Camby when I stayed there a few nights ago. At one time this was a Ritz and they changed it to Marriott Autograph Hotel in late 2015.
They are working out some kinks (as expected when you do a revamp), but the staff is super friendly, helpful, and well on their way to making this a great destination.
I had a great room with plenty of room… upgraded bathroom and bed with a great mountain view. They have an above average workout area with updated equipment… enough cardio machines. and plenty of room. They also have an on site restaurant that served a great breakfast and a cool lounge for some late nite cocktails. The lounge is still working through their cocktail menu, but they should have that up and running soon. The pool table in the side room is a very nice touch.
Would I stay here again when I’m in the Scottsdale/​Phoenix area… absolutely!

Went to their grand opening with a friend and had a lovely time. I loved their awesome décor; the vibe was very modern with some classical twists.
The event was held in one of the ball rooms which was really spacious. I wasn’t able to try out the drinks but the food was delicious — the salad bar included greens that were cut fresh from the plant, right in front of your eyes (it doesn’t get classier than that).
I’ll definitely be back to check out the cute bar/​lounge areas. I’d also love to do a mini staycation there to check out the unique rooms.
FUN FACT: «Camby» is a nickname for Camelback Mountain.

I’ve stayed here back when it was the Ritz and more recently since it changed over. I like the changes even if they are a bit too hipster for my 40ish self. :)
Overall, its a nice hotel. I was a bit worried when I saw some of the bad reviews but I found the place to be nice, probably not worth the cost and I do have some «complaints» but nothing I would consider major. My room was clean, shower is awesome, bed was comfortable and the food was pretty good. Unlike some of the other reviews, I totally expected to have to valet and the cost is in line with what you pay elsewhere. Staff is all very friendly here.
Now my «complaints» and I put these in quotes as they are not that really a huge deal.
— Not sure if this was just an oversight or not, but my room didn’t have the expected book with information on hotel amenities and a room service menu. This led me to believe that they do not offer room service? Not a huge deal because it forced me to leave my room (I typically stay in my room and work when I travel) and actually socialize with other humans. But it would be nice to know if I have that option, where the gym is etc…
— Apparently the do not disturb sign on the door means that its ok to knock on my door at 9AM. I opened the door and it was two men who were apparently checking which rooms were checked out of and which were not? They asked that I remove the dnd sign when I leave — which is kind of obvious. Not a huge deal as I was already awake and working but if I was sleeping and this happened I’d be quite grumpy about it.
Overall, I like the place and will stay here again.

So bad, its a bit comical. This was once a proud Ritz-​Carlton. It’s been reduced to a W wannabe, a mixture of new trying to be hip, and old and classic, that has been painted over and reduced to gaudy. If the service were even passable, it would help. But, even there, it has a painted over feel. Too bad – best location in the city.

WOW. what a huge disappointment. After all that time, that is best they could come up with.
The entry way is what an earlier reviewer stated … oddly Vegas like — totally out of place.
The lobby and front desk is supposed to be what ??? A joke to be precise.
The two restaurants in the lobby area — totally miss the mark. Weird menus and bizarre seating and lighting. Trying WAY TO HARD to be cool.
Could have been a great addition to the hotel scene in Phoenix and instead it is a place to avoid. Far better hotels to stay at — go with them.

Staff are excellent, but Marriott really ruined a beautiful classic hotel in mainstream Phoenix. The Ritz Carlton was a landmark and they have ruined a beautiful building. The Camby is just not the problem. The problem is that Marriott took a classic hotel and modified it only HALF WAY. Half the hotel in modern and the rest is yet to be done. They should have started over. The staff are really trying to be accommodating, and they are. But the food in the restaurant is weird and off. I dislike the front yellow sign at the entrance. It makes it look like a strip joint in Vegas. And why they had to change the front doors??? It is just NOT Phoenix. Even the bar??? They took away the beautiful bar and put a cheap Formica top. I wouldn’t recommend it for anything. I have no idea what the rooms look like, so I can’t tell you.

The Camby treats sports fans terribly. Just wanted to hold up welcome to Phx signs as buses rolled past and told we had to leave the premises. Only 6 fans present. We live 2 blocks away and will never be back. Security guard claimed The Camby owned the entire block. Sure…

The Camby has a very targeted market: hip, 30-​ish people. I am neither. However, I wanted to see this new addition to the Marriott line, given I’m a permanent Platinum and travel 100% of my work life.
It’s only been open a month and it’s still got some work to go. The pool is unfinished («a couple more weeks») and they have no business center (huh) — there are double doors on the ground floor whose windows are engraved «Business Center» but the card key readers are swipers (the Canby uses the wave type), so you really can’t get in.
Seems like THAT business center is a remnant from the hotel’s Ritz Carlton days — the guy at the front desk said «we don’t have one yet — it will be over there» and pointed to a bare corner. I wonder if they’ve had/​are having cash flow issues? The elevators, too, are looking like they’ve had better days.
The good: it’s new, so the carpets, the bedding, etc are fresh. Especially, they laid out some bucks for the pillows (a real point in their favor IMO) and the bed was comfortable. There’s a good sofa (but it sure doesn’t look like a sleeper.)
They have generous amounts of USB ports, so I was able to charge both the phone and the iPad by my bed.
The folks at the front desk were really friendly and accommodating, although the room location they gave me really wasn’t great.
The bad: I was in room 623, which is right off the elevators… I went to sleep listening to ding… ding… ding… and people’s conversations and they waddled to their rooms.
The chair at the desk is not made for the middle-​aged female backside. It’s made for the skinny hipster. The chair also doesn’t height-​adjust. That’s a bummer, as I’m a little low for comfort while typing. Butt-​squeeze and sore arms, negative points.
The TV, while well sized for the room, doesn’t flippin’ MOVE. It’s affixed to the wall, but not on a swivel, so if you’re sitting on the sofa, your view of the TV is limited at best. Likewise if you’re working at the desk.
This is environmentally unfriendly, I know, but I LIKE the little sample size shampoos etc — more accurately, my mom does, and the local homeless shelter gratefully accepts any other leftovers. Here, the tubs of shampoo, body wash and conditioner are firmly affixed to the shower wall.
Parking. Seriously, $ 33 for valet? It said $ 24 on the website. This is the second Autograph hotel I’ve stayed at where they advertise the self-​parking on the website then upcharge you for valet. I’m a Platinum, really, you’re gonna dunn me for that kind of money?
No concierge. That’s a bummer.
The ugly: I’m trying, TRYING to filter out the target market stuff but it’s hard.
The focal points in the room are twofold: a large 2’x2’ godawful plastic steer skull staring vacantly over your head as you work at the really skinny desk (slightly smaller than the span of the cranium above you). I keep expecting steer snot to drip on my keyboard… Casper the friendly ghostcow is just creepy.
The other focal point caught me crap from my co-​workers, as they also booked in here after I did. The… uh… thing… over the bed. In the pictures it looks like a dark mirror and they HOWLED over the idea that I chose a hotel with mirrors over the bed.
It is NOT a mirror. It’s bizarre… it’s a polished brass artwork with two phrases engraved within the frame: «Good News… it’s almost time to drink coffee again» and «Everything’s looking up». Well, okay. The problem with this giant framed thingy is it visually shrinks the room — the ceiling seems lower than it actually is.
All in all… maybe once it’s had some time to finish up.

Incredible potential. The Camby needs to sort through it’s new establishment hiccups, but once these have been overcome, The Camby will be the hottest addition to Phoenix’s already buzzing hotel scene.

I stopped by the Camby to meet up some friends for some lunch. The restaurant «Atrizen» was very delicious! The food is very ever due to a mix of savory and sweet items in one. The hotel itself is very stylish, it really feels like Phoenix. I highly recommend this hotel to anyone that wants style and class while being in an Upscale neighborhood

What a renovation! Bye bye ritz and hello to the Camby! A fresh and modern look on an Arizona landmark! Cannot wait for the rooftop pool scene to kick in. Enjoyed a welcoming and refreshing nightcap on opening night. Greeted by very friendly staff and a welcoming environment! Cannot wait to attend future events!