The UPS Store

It took moving to San Diego and using a different store to realize how FANtastic THIS store is! Always PLENTY of skilled staff, always FAST and personalized customer service as if you are purchasing a BMW. Amazing, big thumbs up!!!

Went in to ship a 24×24 painting. Thinking shipping would be somewhat reasonable i planned for it to be about 20 dollars (for ground shipping). I was definitely wrong. They charged me 25 to ship it to the east coast and another 25 dollars for the box. 25 dollars for a box. for a little 24×24 canvas painting. I Will never be using UPS again.

As packed & busy as it was, the guys who were working here today are awesome! They were friendly and knowledgeable and even went out of their way to help me print out a label because my printer ran out of ink this morning. If you need to mail a package I definitely recommend this location.

During this busy time of year you would expect to wait. The young man working by himself couldn’t have done a better job. Attention to detail, helping several customers at once, and all the while had a smile on his face. The positive energy he put forth will get him far in life. I didn’t get his name but it was 7:35am n he was 33yo n very Johnny on the spot. He needs a big pat on the back from someone

The owner, Patrick, is extremely rude. He had an attitude with me both times I talked to him. I live out of state and in order to have 1 item smaller than my hand sent to me from Phoenix to Milwaukee would cost $ 14 and to have someone drive to the store to pick it up is $ 5. That’s ridiculous.

I have been a loyal customer to this location for years. I had a large mailbox and moved to a the smallest mailbox available and always kept current with their RIP OFF prices. They made more than enough money off me in the several years I was with them.
But I moved out of state and needed to close out my account. Trouble is Patrick the owner/​manager is now holding my mail ransom. Since the account was late. I need to pay $ 55 for two months and a late fee to get my mail. «It’s like rent, you don’t pay rent, you don’t get to stay,» he says. I was surprised at this hardline change of attitude. Everything was fine and well when I was shelling out ridiculous amounts of cash for an overpriced mailbox, but when I need to close my account, pick up my mail, everything is different.
Not, hey thanks for being a loyal customer for years, we understand, here’s your mail. Good luck on your move. Nope, it’s pay or screw you. My mail is definitely not worth $ 55. I’ll deal with the inconvenience of notifying the senders.
So you decide for yourself, but I would NOT recommend this location to ANYONE!

Terrific service! I use their services a few times a week and everyone in their is efficient and delivers a terrific client experience. The GM Patrick has done many poster projects for me and always does an amazing job!

Don’t bother to go to this location. Their notary isn’t on premise regularly and it’ll be a waste of a trip. Terrible service model.

Friendly, efficient staff and fast service… I rent a mailbox here, and the guys behind the counter remember me when I walk in and even help me take packages out to my car if the packages are heavy or unwieldy. The parking lot can be a circus, especially during lunchtime, but they do have 2 spots reserved in front for their customers which is nice too.

This place has been a life saver twice for me in the past six months. In addition to all the UPS offerings for shipping, wrapping, greeting cards and office-​related impulse purchases, they’ve got Notary Public service for $ 2.00. Excellent.

I’ve been a customer of this location since October 2012 AD. I ship about two packages every 90 days. I have nothing but good things to say about the service I’ve received at this location. Solid!

This is the Worst place to get anything
Shipped and Please don’t believe a word they say. Tuesday Jan 14 I wanted to
Ship a small bicycle to Puerto Rico
the young Hispanic kid behind the
Counter says its going to be over $ 400 dollars to get this shipped
And some older Bald White guys says GEEZ that’s a big 36lb package
Then he tells me the USPS won’t even
Touch it … Well guess what USPS did ship it and at a tune of $ 42.00
STAY CLEAR of these LIARS
It’s really a shame I send packages all the time I was just trying them cause they are in my neighborhood …
I don’t mind paying extra for the service
But 10 times the amount is a little much.

Oops. Posted review to wrong place and now I can’t erase it on my phone.

Well here is a UPS Store that actually is friendly and cares about its customers. I can’t foresee this one being owned by the one on highland avenue because it’s clearly two different types of service. This store seems to care about its customers!

They have been great from day one. I relocated to Phoenix and They started helping me prior to moving here. They continued to help me after I moved here. They are very customer friendly! The employees are pleasant to work with and very helpful.

Multiple shipping services available, friendly employees, fast service, products available.
I love not having to stand in line for 15 – 20 minutes at the Post Office! The UPS Store offers a variety of shipping options and will help you find the cheapest option. I’ve been in there probably four-​five times in the last two years, and every employee has been very friendly and helpful. They also sell cards, supplies, poster tubes, etc.

Great spot. Friendly service. My spot to go to when I need to send something.