TLC K9 Academy

Literally stole about $ 800 from us when we purchased 2 sessions and wernt thrilled with the 1^st one. We wanted to be refunded for the cost of the 2^nd session (we had to pay upfront) but they refused! I went through hell with them emailing back and forth!
In the end we had made some progress with the shock collars and our dogs were walking nicely but there was NO progress with the agression AT ALL! In fact Im not sure they know how to handle real agression! Spend your money on a CD set, dont waste your time, sanity and money here for real dog issues.

I called about dog bootcamp for my dog that has major aggression and separation anxiety. The trainer said every dog is different and with issues like this they would have to come evaluate him first for $ 250. I get that, but I just asked what the range would be so I could know what I would be facing in the future and not waste time if I couldn’t afford it. I was told it was going to cost anywhere from $ 3000-​$ 16 000.
I understood it was going to be expensive but that is way out of the price range I am able to budget. I then said I could only spend up to $ 2000 on it, being 24 and just recently getting a new job. The trainer told me I was going to «flush the $ 2000 down the drain» and that Champ would most likely not get better. He then was going to refer me to someone else and then said «you might need to REHOME» the dog. I was like «WHAT?!». I couldn’t believe he told me to basically get rid of my dog because I wasn’t planning on using his services. I said that the conversation was over and that was that.
It was truly unprofessional and feel like I was treated horribly. In scheduling my phone call, the man that was taking my name and number down was also very abrasive in the way he was speaking to me.
I also looked on their website– they now have something called «Hall of Shame» that plans to humiliate dissatisfied customers who went on websites and told about their experience. To me, this is low for any business to do. I am big on constructive criticism and instead of bashing people, wouldn’t it be easier to work things out with them?! This was my experience and I am taking my business elsewhere.