Uber

We just used Über for the 1^st time. Fantastic experience! Jayson arrived in a clean and new Nissan Venza (UberX). He arrived exactly when Über said he would, which was 6 minutes. Cost from the JW Marriott Desert Ridge Resort to Sky Harbor International Airport was just under $ 31.00 (service in an older and lesser quality «limo-​style» sedan from Transtyle has preciously cost us $ 68.00). Jayson greeted us with a smile and great personality whereas the Transtyle cars are usually somewhat dirty and dilapidated… Transtyle drivers sometimes seem a bit inconvenienced too.

Was picked up by rashad. Did not like the guy on app. After in got home I saw a $ 150 charge. No number to call. Emailed and no response.

NEVER AGAIN!!! Used them on new years because everybody said they would be better than a cab. NOT TRUE! Was told my ride home would be $ 15.00 by the driver. Fine, the next day i looked and was charged $ 68.00 WTF? called and was told it was an up charge because of demand! First off, i was never told there would be one because if i had i would have not used you. SCAMMERS! BEWARE! they will rip you off. FU UBER!

As reading all these reviews all I can say is a feel everybody’s pain but you have to understand when its surging you have to accept the higher rate and even put in the number its surging at. It’s called supply and demand and when you’re riding for practically free in Über X at 90 cents a mile you have to understand that it cost drivers 58 cents to operate your car according to the IRS and Über takes 20 to 30 percent of every fare so that leaves drivers with pennies for profit. Tip your Über drivers $ 5 to $ 10 every time when you get in the car and you would be surprised how much that will make the drivers day and improve their customer service. You should feel bad when you order a car and the driver drives 5 to 10 miles to get to you and you go a few miles down the street for a $ 5 to $ 10 charge. Do the math folks and put yourself in the drivers seat. Über will never have a phone number you call its a 60 billion dollar company with 100’s of thousands of drivers. They have call centers over seas with automated responses and then people that barely understand English replying to your request. When you decide to get sick in a vehicle whether it’s out the window you have to understand that gets in the door jams and cost the driver a lot more money then the $ 200 über charges to your account. It takes the driver off the road for at least 12 hours if it’s at night until they can get their vehicle detailed in the morning. Let’s not be ignorant when complaining about Über and writing reviews. Über is great for the consumers but horrible for some of the drivers as they keep cutting the prices like they have in Detroit to .35 cents a mile. How does a driver make money on the Über platform unless they drive a Prius and put in 12 to 14 hours a day. Drivers are fed up when consumers order a car and when they get to a destination after driving 10 minutes to you and then have to wait another 10 minutes for you to get in the vehicle hence the reason why drivers are canceling all these rides. It’s an on demand service so be outside when the drivers arrive and be ready to load the car. Don’t try to load 7 to 9 people in a vehicle when it clearly says when you order a suv or über XL that its 6 or less people. Drivers are fed up with clients getting in cars with open containers and leaving their garbage in the cars and trying to pile 10 people in a suv so now you’ve heard it from the very first Über driver in AriZona point of view. Hopefully people read this and open up their eyes.

Best place to get back and forth that I have found so far. Very handy and inexpensive for personal rides I have found so far, expecially if you need to travel quickly. I have found über more convenient than local cab companies, however I wish it wasn’t always attached to the bank card, cash would be nice too! However you can’t beat the convienience. I’ve had my über driver show up sometimes in a matter of 2 minutes! Amazing… the drivers I have had are wonderful. Even my husband is totally addicted!

Great service! Half the price of a taxi cab, cleaner vehicles & friendlier drivers. A no brainer to me!

People that use über be really careful, if you are going Scottsdale or Mill ave. My wife went out with her friends and she did the same trip that she always does. She always paid 7 bucks, but she worked up this morning and had a 100 dollars charge in her account for a 12 minute drive!!! She tried calling über but there is no phone number. Then she did it trough email and she was told that she paid 100 dollars because the driver got lost!!! She paid for the ineptitude of a driver. I guess the über app does not have GPS? This is the same as paying 100 for people on McDonald giving you a wrong order. This is not the first time I heard this, I been told by a few people that this has happened to them. Really had practice über taking advantage of drunk people. Might as well take a taxi at least you get screw up front and they don’t have access to your account.

Regarding Flagstaff Über.
last night Oct 30^th 2015 in Flagstaff AZ. Population around 85k. UBER HAD A 5.6% Surcharge and it wasn’t a busy night. What kind of BS is that. Maybe in NYC or Chicago. Flagstaff UBER you are screwing people. The cab I took was $ 9 from Down Town Flag to my house. THE UBER RIDE WOULD HAVE COST ME ALMOST $ 50. I’m looking forward to seeing the surcharge for Halloween night tonight.

It’s amazing to me that I can send a signal out from where I live and BAM! within three minutes an Über driver picked my friend and I up and whisked us away to The Comerica Theater to see Don Henley last night.
So happy I could have several drinks and not worry about driving home. From what I understand, due to the competition with Lyft the rates are down below $ 1.00 a mile. Not good for the Über drivers, good for the consumer. I would be happy to pay more than what the rates are now because I feel they should be paid fairly. This mode of transportation has made a difference in my life and I know millions of others. Thank you Über drivers for saving lives!
Both drivers were friendly, one from Nairobi and the other from New York. I love the feeling of having a community with using Über!

Easy, cool people and a safe ride. I love it being much cheaper than a taxi and less wait to get picked up.
DUI costs thousands… Über costs a few bucks

The driver spoke no English and gave up trying to find my house. For which, believe it or not, Über had the nerve to charge me a $ 10 fee with no way to contact them to dispute the charge.

Clueless Lady: «Über? It’s soooooooo expensive!»
Me: «Yeah? Well what’s $ 30 compared to a $ 10,000+ DUI and becoming someone’s prison wife in Arpaio’s tents?»
Über, you’re the best.
Whether I need a lift to the airport, a ride to bar or a ride to retrieve my or someone else’s car, I can always depend on you to get me where I’m going safely and on-​time.
Can you track where your cab is on a handy-​dandy app? Nooope!
Now seriously, kids, if you haven’t already: Download the app! That $ 25 credit for your first ride will get you started.
And remember: Your $ 30 (or whatever) is nothing compared to being tossed around like Girl Scout Cookies in Tent City.

Well, that was easy. Someone gave my friend the link to sign up for Über (I already had one). Our ride to the airport arrived within 5 minutes, his car was air-​conditioned to the appropriate frostiness to withstand the 114 degree temperatures outside, he was very polite and chatty and told us a little about Über works, we arrived safely and well ahead of our scheduled departure at the airport, and because of the $ 25 sign-​up bonus, it only cost us $ 6 including tip for two people. YAY UBER.

Über is a great way to get from one place to another. It usually costs about 35% cheaper than a taxi and is faster that a bus or shuttle. Über is great to use when you are going out drinking because it’s not worth risking the lives of others to drink and drive. Plus, a DUI can be expensive!
Über is safe as all drivers have had a bakcground check, vehicle inspected and insurance verified. When you request an Über, you driver is usually there within a few minutes. Of course, this depends on how many drivers are on the road at that time.
To save yourself money, be sure to watch for «surge pricing». This is when demand for a ride is high in a certain area, so they charge more. No worries if you don’t know what this is because we you go to rrequest a ride, you will receive a pop up message that indicates the prices are higher now and you accept before proceeding.
You get to also meet wonderful people when using Über. The conversations and experiences you get to encounter are wonderful and really make you feel like you are part of a community.
I hope you found this review useful and consider taking an Über soon. I’m not only an Über passenger at times but I am also a driver.

The Über talk thread inspired me to write this review. I’m a fan of Über and here’s why:
+ Easy to use app, which allows you to order your ride with a variety of choices… from a regular car to a black car, it’s all there.
+ Easy to interpret and all inclusive price (tip included).
+ Drivers are friendly… with over 50 rides, I have yet to come across a bad driver or one with a bad attitude.
+ The app will tell you the wait time and graphically show you the progress of the driver.
+ If you have to make a change to your pickup spot, you can text or call the driver directly and make changes on the fly. I’ve had to do this a few times after a Suns game when they closed off the streets around the arena and I didn’t realize that until after I ordered the car… we just walked a couple of blocks over and texted the driver our new location, all went well.
+ Your receipt is emailed to you… this makes turning in expense reports EXTREMELY easy… some cab companies don’t have receipt printers in the cabs or oftentimes they don’t work. With Über, you receive your detailed receipt 100% of the time.
Overall, this is a great service that I hope will never go away or get ruined over time.
Return Factor — 100%

Über rocks! We used it in Europe as well as in the states. The drivers are friendly and will often be closer than cab companies to your location. Unlike cab drivers, who try to get you out ASAP to collect on another ride (because cab companies collect such a large portion of each fare), I feel like Über drivers are committed to a safe and pleasant experience. I have not felt as though I was going to die like I have in some big city cabs.
Honestly, I would never use Über if it is surging and a long ride or a short ride with surge pricing over 1.1 x normal rate. For those who don’t fully understand the surge, 1.1 is a 10% increase, 1.2 is 20%, 2.0 is 100%/double cost and so forth. Just pay attention to the surge cost before requesting the ride. I don’t see surging as an Über negative because you do have a choice as a consumer. Also, the surges don’t seem to last very long. This is simple supply and demand, so you can’t really fault the company and I do feel that they clearly state the surge before you request a ride.
I feel safe in Über cars, as they background check each driver and provide insurance for the rides. I enjoy the simplicity of the app and having my card on file so I don’t need to carry an abundance of cash. I do try and bring a bit of cash to tip the great drivers, though (although many will try to refuse a tip). Looking forward to when the Über food delivery service makes its way to Phoenix area! Highly recommend this great service!

Well my last review got reported by some ahole (yeah Unilocal censors can screw themselves and I’m not sorry) but I’m writing one again to say…
Bottom line: UBER in Phoenix is great! I got rides from both a black car at the airport and an UberX later in the day. Both of my drivers were very polite and helpful. One of them was even from my homeland DC!
The pick up at PHX Sky Harbor is outside the baggage claim near Door 7. Don’t request your car until you are near the door because I requested on the wrong side of the room and he got there early. They’re everywhere around here and the rates are awesome. Way better than a cab plus the cars smell good and the drivers speak English. No hassles, just a nice time with no cash needed.
I want to write a warning that when you use a promotional code listed below in the tips, you are using someone’s personal code that earns them free rides for their own benefit. Awesome referral service on Über’s part but not permitted by Unilocal.Considering Unilocal allows people to create empty profiles to promote their Über code, I posted mine as well — and my long detailed review was deleted. Leave it to Unilocal to target elite members and allow non-​active users to prosper. If you want to use a referral code, use it from someone who you actually know or want to support, NOT a fake profile troll.
Guess what though… people used my short-​lived code and I got a bunch of free rides anyway. Lol, you gotta be quicker than that! *waves a dollar*
Anyways, if you’re not an UBER addict you need to become one now! Especially in Phoenix where cars are plentiful and affordable. I love this service and will definitely be using it again.

I’m an Über fanatic. Use X and black car all the time. Have used it in more than a dozen cities in the US and in Europe.
Have never had a bad experience. Highly recommend Über over a cab any day, any time!

I’ve used Lyft several times, and had heard good things about Über, so decided to take advantage of the «free first ride offer» that I had missed out on with Lyft. This turned out better than expected!
My driver, Shawna, was great! She arrived in less than 5 minutes and was friendly and attentative. We chatted briefly about sports and the usual. We also talked about how Über was doing in the Phoenix valley, and how this ride was comparing to the usual taxi ride I used to take. The ride in her car was comfortable and it was obvious that she took a lot of pride in her service.
This same trip in a local taxi would have cost me $ 40 with tip. Because of the Über promotion, the ride was free, meaning it would have been under $ 30.
I really cannot see myself ever taking a taxi again in areas serviced by Über (or Lyft). Give them a try — you won’t be disappointed!

OK it seems I have become a fan of Über, that’s right, I love using Über any chance I can or need too.
Knew I was headed out to a party and that I didn’t want to drive. Whipped out my handy Über App and got me a ride. I have also learned Über has apps for Android & IPhones but not for window phones, sorry window phone users, missing out on a cool thing!
On the app you have the choice to pick between UberX, Black Car or SUV, just slide the little bar whichever way to the car you would like, then it will show you how many cars in the area & how far away, also before you go any further double, triple check your pin location, that’s your pick up spot, only speaking from experience, I didn’t double check my pin location and saw my car drive the other way haha, so check your pin! Now you’re ready to either order your car or check out a fair quote and get your ride.
I have used UberX and the Black Cars all over Europe and now in Phoenix too. Yep I’m a fan for sure.