Secret Hideaways Cabin and Chalet Rentals

This was our first visit to the Pigeon Forge /​Gatlinburg area and our first time renting a cabin. We were referred to Secret Hideways Cabin and Chalet Rentals by a friend that had used them in the past. I found dealing with them to be extremely easy and straightforward. All of our communication was via email, which initially made me nervous, but they always responded immediately to any questions.
We rented a cabin called «Black Paw» which was a two bedroom, two bathroom cabin in a gated community. The location of the cabin was a bit off the beaten path — between Pigeon Forge and Gatlinburg — which we didn’t mind one bit — it was nice to be away from all the activity in the main areas of town. It was very secluded — once we arrived at the guard’s gate, it was still almost another 10 minutes before we reached the cabin itself — all UP UP UP pretty narrow roads. Once we arrived the views were breathtaking!
The cabin was very clean and tidy and equipped with a pool table and a hot tub — we enjoyed both! The beds were pretty hard — obviously a no frills mattress — but they suited us just fine. The kitchen was very well equipped with all of the items you would need — dishes, glasses, flatware, pots, pans, etc. The appliances (stove/​refridgerator/​microwave) were spotless. There was even a washing machine and dryer. The furnishings were extremly comfortable, if a bit dated. The cabin had a wrap around porch and came equipped with a gas grill, porch swing, picnic table and several adirondak chairs.
The only feedback I would offer is this: the linens and the towels really, REALLY stunk! The towels smelled as if they had been left in the washer too long, got moldy, and then were placed in the dryer (this was washcloths, facecloths, bathtowels, kitchen towels). The bed linen «seemed» clean, but the shams and comforters did not. The instructions in the cabin asked that guests remove the sheets and place them and the towels in the bathtub upon checking out, but asked that the shams and comforters NOT be removed — which leads me to believe that they are not laundered. They certainly smelled «used» which is a very uncomfortable feeling. I would pass that information on to the cleaning crew — which seemed to do a good job otherwise.
All in all, we had a fantastic time and we would definately go back!