PVC at Roundhouse Resort

This is a nice family friendly resort. Plenty to do and accommodations are nice. We stayed in a one bedroom with a full kitchen. It was a bit dated but comfortable enough. We really liked that there were two playgrounds, bocce ball, horse shoes, mini golf, an indoor heated pool, and indoor sports courts. It’s really close to parks, hiking trails, and plenty of restaurants. We would definitely stay again.

Roundhouse Resort at Pinetop-​Lakeside, AZ: 1 bedroom/​1 bath (winter)
The Good: New appliances, comfortable furniture, roomy accommodations, clean throughout, lots of windows, firm king-​size bed, great lighting, excellent HVAC, easy parking, quiet environment, strong wi-​fi, unbelievably well-​equipped rec center, movie theater, pleasant staff, orientation meeting, warm and roomy clubhouse, well-​situated in beautiful nature location but still close to town and skiing.
The Not-​So-​Good: No fireplace in unit; nothing else significant to report.
Summary: A very worthwhile stay — recommended.

Rather Irritating! Purchased a Groupon for a two night stay. Confirmed with the resort that there was availability for the nights I wanted to book. Called the 800 number to make my reservation and they told me that there was no availability. What they meant was that there wasn’t any availability for the Groupon rate. I used their website to see if I could book for the nights that I bought the Groupon for, no surprise, I could. Diamond Resorts, you shouldn’t post a Groupon if you CANNOT redeem the voucher. Thank you.

We were supposed to stay here for 5 nights in a one bedroom unit. We ended up leaving a day early. The main room has a fold out couch that is so uncomfortable that our kids (8,4) wouldn’t sleep on it. The option of using a foldout bed isn’t much of an option because there isn’t any space for one, forget about 2. Plus they charge you extra for each bed for each night you use it. Our kids slept on the floor instead. The tiny kitchen is stocked with most things you need however there are only enough bowls and pieces of silverware for one meal. This meant lots of washing dishes just so the four of us would have a clean plate and fork or spoon for each meal. My hubby was yelled at by one of the staff because he drove the wrong way through the parking lot. I should note that the «resort» was mostly vacant and it isn’t much more than an apartment complex. The oddest thing happened when we were in the pool. It was only the four of us. Not another guest or employee in sight and over an intercom a loud muffled voice was trying to tell us something. After several tries we figured out that the voice was telling us, «no children in the hot tub». This was odd because no where does it say we are on camera and it seemed a little hall monitor-​ish to be worried about kids in the hot tub. Yes there is a rule but no one else was in the pool or hot tub so really what is the issue? It poured rain the entire time we were there and our kids were bored. We didn’t see the harm. We got yelled again again over the intercom because my son put his hand in the hot tub. My last gripe is the slow wifi. Not a big thing on vacation except my husband had to get some work done every day but it ended up taking hours longer due to slow signal. Our mistake for going to a place that is clearly geared to the older crowd. Despite the playground this isn’t a kid-​friendly place.
We definitely won’t be back.

Looks like the resort has been renovated since many of these reviews were written. We just went here last week and thoroughly enjoyed our visit to PVC resort. We got a great deal for two nights in a 2 bed, 2 bath cabin via groupon but feel like it would have been worth the full price cost. The resort is off of the main strip through Show Low, Lakeside and Pinetop in a wooded and scenic area.
My husband left our cranky toddler and I in the car while he checked us in only to be told in an unkind manner that I had to do the check in because my name is on the Groupon. I went in and check-​in took about 10 – 15 min. due to instructions and descriptions of amenities (which are abundant).
They have mini golf, pool, spa, fitness center, playground, horseshoe and bocce ball courts, propane grills all over (tools in cabins), a little train for kiddos to sit in, and games and movies to borrow from the reception center. They also have some spices and other kitchen amenities for you to borrow while cooking. There were family related activities (scavenger hunts, crafts, etc) planned throughout the week at the reception cabin.
Everything at the resort is easily walkable and you can park directly in front of your cabin. The cabin itself is nicely updated and spacious with a perfect front porch seating area. Our initial reaction when we walked in was «wow. We would live here.» The living room has a fireplace, pull out couch, rocking chair, beautiful skylights and a huge TV/​DVD player and a zillion channels. The dining room table seats at least 6 and the large kitchen houses the washer/​dryer, disposal, dishwasher, blender, toaster, coffee maker, and dishes, pans and utensils. Our trash can was full from the people before us but was emptied within 5 min after I called the reception cabin.
Both bedrooms are large and also have the big Tv’s and DVD players. Bedrooms and living rooms have nice ceiling fans and comfortable beds and pillows. We slept great. Cabin 19 must have a different mattress than the reviewer with a firm bed because ours was a perfect balance of soft but supported. The bathrooms were great with a huge jetted tub in the master bath. Our stay overall was comfortable and nice. The grills were easy to use and we took part in many of the other amenities as well.
Aside from our initial check in, everyone was very kind, helpful and accommodating. Neighbors were friendly as well and the temp in July was in the 70’s, thus everyone was outside. In town, Darbi’s was tasty for mid-​morning breakfast (and 15% off PVC discount) and Eddie’s Country market was great for meat to grill.

Awsome place! Stayed at the roundhouse for a week with my family. Chuck and Curtis are helpful and good people. Definitely will stay there again!!!

My family and I stayed here for a week and loved it! We had good old family fun in the recreation center! The place is nice and clean! Loved the fresh clean air (if your from the city)!! The staff is so nice and helpful! Mr. Chuck and Mr. Curtis are awesome! They told us the cool place’s to take the kid’s! We ALL loved the place’s! Mr. Curtis had cool science and history stories! We can’t wait to go back again and hope to stay longer then a week! We love this place!!!

Wow… Horrible experience not a family friendly place! I have been going to this place for the past 20 years and the policy’s have turned for the worst to cater to 60+ year old grumpy drunks. It’s sad to say but my 2year old daughter got assaulted by a drunk old lady because she was cold from swimming and hopped in the hot tub. The lady grabbed my daughter and started yelling your not allowed in here. The rules of course do not let any kids in the hot tub because «we cater to adults» they told me. It’s sad because I had some good memories here growing up and now I won’t be going back. Highly do not recommend going here if you have kids. It was a great place but not no more.

Restaurant? Where?
The Roundhouse, as mentioned, is a few yards back. We loved it! Again, I wish Unilocal let you give 3.5s. Luxurious, it is not. Comfortable, it definitely was. Very good staff and very friendly, altho they could have been a bit better trained about the tourist aspects of the area. In fact, I don’t think they were trained at all in what we should see or do.
Our porch was on the front, not the back, and we loved it!

Gary (part of my dining trio) and I enjoyed a week-​long stay at the Roundhouse. Please note there are TWO separate timeshares here: one is Diamond/​Première Vacations and one is a separate timeshare rented through RCI or Interval. The cabins belong to Diamond; the older, further back buildings belong to the Roundhouse through RCI or other organizations. Both are wonderful.
We stayed in the oldest facility in the far back. It was clean and quiet. It is due for renovation, but was fine, even without it. The Roundhouse no longer is a restaurant, but still has the recreation facilities (the building housing racquet ball, basketball, pool, gym with weight machinery, treadmill, ping pong and pool tables. Nearby are grills throughout the grounds, a few seating areas, and the roundhouse facility (used for gatherings, musical gatherings, ice cream socials or other functions). The weight room could use some updating, but was fully functional and useful.
The whole place is set off Buck Springs Road, which is off of White Mountain Road, one of the main roads in the area. So the property is only minutes driving to good restaurants, Eddies’ (part of the Basha’s grocery store chain) and other stores. The property is well maintained, and sits amidst pine and aspen trees – very nice and peaceful. Only 3 miles away is the Hon-​Dah casino, offering of course gambling and also some good buffet food. Also look to other nearby places for good eats.
I saw a lot of golfing and fishing happening nearby as well. This is a good location for both summer and winter visitors, depending on what sports you desire.
The people who work here are super nice, including Chuck, Curtiss and Gary. The facility also has a big atrium area where people can read, hang out, play games indoors in the main building (this is in addition to the recreation building). They show a free movie (old ones) each night in a special room, which Gary and I did twice. Fun! Or you can rent DVDs for $ 1 or borrow books in their little library. I’m sorry I didn’t visit here sooner. It’s really peaceful. We came up to do a bunch of writing, which we accomplished.
NOTE: Be aware that you will be at around 7,300′ in altitude. That makes people sleepy, sometimes headachy and grumpy for a day or so. Factor that into your trip, so you allow for acclimation to this high altitude. Drink plenty of water before and during your arrival to help with that acclimation process.

Stayed here last weekend and loved this place. I gave this place five stars because for the price ($ ¹¹⁰⁄₂ nights; we got a livingsocial deal) it was as good as it gets. Obviously it’s not on the same level as staying at the Hilton or somewhere really fancy.
The best aspect of this place was the cleanliness. Our rooms were extremely clean when we arrived and all other parts of the hotel that we saw (lobby, restroom in lobby, etc) were extremely clean as well.
The second best part was the friendliness of the staff. The man working at the desk was super nice and helpful.
The third best part was all the activities they have to keep you entertained at night after you come back from the slopes. They have DVDs to rent for $ 1. They show movies every night in their theater. They have a rec room with a heated pool, jacuzzi, pool table, racquetball. Of course, we were too tired after snowboarding to try any of these things, but it was nice to have the option.
When I come back to Sunrise I will definitely be staying here again!

The roundhouse resort was pretty relaxing. It is located in a quiet area of Pinetop. We stayed during the off season. Some of the rooms were either in the process of being renovated or had been renovated. The pool and hot tub were awesome, there were games available for kids and teens in the pools house. There were BBQ grills outside most of the rooms, or within a short distance. Each room had a small patio in the back of the rooms for sitting.
My wife and I really only had two complaints with the room we stay in. First was the bed. It was horrible. It was like sleeping on a box spring, both my wife and I actually considered leaving to another hotel it was so bad. Our room was not renovated yet so I am not sure if the other rooms had the mattresses changed but it was absolutely the worst bed we had ever slept on. We checked the sleeper sofa and the mattress on it was just as bad or worse so we didn’t even try that. Sleeping on the floor might have been better except we found a couple of spiders so that was out (it is the woods, we expect spiders) but terrible sleeping makes such an enjoyable experience not so enjoyable.
Our second complaint is a minor one in that each room had a small back patio, we just wished that there was a screen door on the back patio so we could leave the door open.
Overall the Roundhouse was a pretty nice place, the staff were very friendly the rooms were very clean and kitchens were well stocked with basic needs. Just know that if you have a bad back, pack an air mattress but if you can deal with the terrible beds you’ll have an awesome time!