Chase Bank

Pinole, United States

3.6

13 reviews

Contacts

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Telephone:
+1 510-758-4743
Website:
chase.com
Address:
1541 Fitzgerald Dr, Pinole, CA, 94564
Nearby public transportation stops & stations:
1.3 miPark and Ride
2.5 miHercules Transit Center
Categories:
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Today

Today –
Local time (Pinole) 6:06 AM Monday, June 30, 2025

Business hours

Monday –
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 4:00 pm
Sunday –

Description

Specialties

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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13 reviews of Chase Bank

No registration required
Place rating: 5
Richmond, CA
This Chase Bank branch is so good, and my local El Cerrito and Richmond branches are so bad, that I drive out of my way to go to the Pinole location. The Tellers are courteous and competent; and even the Manager will get out from behind his desk to greet customers and help at the windows when things get busy!
Place rating: 4
Pinole, CA
The people here are great! I wish they’d put a courtesy stop line at the drive-​thru ATM so people don’t pull up right behind the person making a transaction. Just because we’re in cars doesn’t mean I want you right behind me watching my every move. Is it just me?! Lol
Place rating: 5
Fremont, CA
Better service. Shorter wait at the teller. I’m greeted immediately.
I went to get notarized and had a great experience working with Mr. Phan. Official and well dressed.
Place rating: 1
Burlingame, CA
Awful customer service! My father can’t speak english and the banker act like he can’t understand anything or he is retard! ! !
I was translating for my dad and she laughed at us! Stupid people
Place rating: 2
Berkeley, CA
I’ve been banking at this location since I bought my house nearby, the drive thru is convenient but inside is a bunch of careless people. I own a business and I wanted to purchase business checks, after I called them they informed me to come in, get to the teller and she said to wait for someone to help me. The bank is very slow, nobody came to greet and I had someone else ahead of me but somebody walks in and she gets greet at door and been served right away. After 20 minutes waiting I just left and never come back unless they start to take care of they own customers properly
Place rating: 3
Oakland, CA
this Chase Bank location has plenty of parking. just dropped in, paid my CC, and left.
in and out in minutes.
friendly, helpful associates.
coffee available too, not recommended.
Place rating: 1
El Sobrante, CA
Spent an hour with about people… repeating the same damn info to each rep… first of all… these people dont speak english.second.each person gave me diff info. My issue was something simple as a quickpay. they never were able to process my payment. While my son is stranded out in fremont… I have to beg these idiots to give me MY money! Why set up technology and hire monkeys to mnage it?
Place rating: 5
San Pablo, CA
I’ve been banking with Chase since they were Washington Mutual and I love them. I love the new look and the bankers at this branch are very friendly and helpful. I love the drive thru ATMs too! It’s well lit and conveniently located as well!
Place rating: 4
San Antonio, TX
Koy opened my new chase checking account :-) super friendly!!!
Place rating: 4
Las Vegas, NV
This branch has a staff with great customer service skills! I mean the manager had a bit of an attitude the first time I went here but eventually became friendly, I’m assuming he was just having a bad day… But this is a great branch to go to if you’re like me and want good service + a non pushy staff that makes you feel as though you ‘must’ open up several different accounts!
Place rating: 5
San Francisco, CA
People are seriously hard to please these days. This location is very convenient for me. Funny how this location use to be Long John Silver’s, man so much has changed in Pinole Fitzgerald since I moved! Anyways, off topic… the location is brand new thus being very clean as well as the staff being friendly. Its nice to have secure atm access after hours.
Place rating: 3
Hercules, CA
Another location to do what banks do. It’s clean and staff is smiling as it would be having just opened. Fees, fees, fees, fees. Oh! Did I say FEES?
Place rating: 5
El Sobrante, CA
This Chase Bank location opened today, September 6, 2011. Chase gave me a lower interest rate for my credit card. Sweet~