Quality Tune-Up Shops

One star, simply because you have to leave a star to review a place. We brought our Chevy Camaro to these guys to have a noise diagnosed. To start, they gave us a ridiculous diagnosis saying it was our brakes… ummm no. (It was a loose flex plate, which my husband basically had to tell them) We asked them to go ahead and replace the ignition cylinder, as it was quickly going. No problem– Now here’s my problem… When we returned, we had no brake lights OR hazzard lights (we had both going down). Upon a little further inquiry, we realized there was a PLASTIC PIECE GLUED ON, in the spot where the hazzard light switch should have been. Hence the no hazzard lights, but also the shop trying to be shady as hell!!! When asked for them to correct the issue, they said the lights were ok BUT WOULDN’T EVEN GET OUT TO LOOK– Guilty behavior if you ask me… what a group of winners. Think long and hard before you let these guys touch your vehicle. We would have been better off taking our car to someone who actually knows what they are doing, instead of these incompetent «mechanics».

I needed a oil change fast and Quality had an opening ASAP, the service was excellent (the service gal was delightful to talk to) I will be coming back!
Being welcomed is really what we all need more of in this world and I want to say the gal in the office does a great job at making people feel welcome.

Great customer service! Very friendly, fast, & inexpensive. Took my car to get smog here for the first time & they had awesome customer service. I only waited about 15 minutes. Definitely recommend!

My wife and I have been going to this location for 17 years. The owner before the new people took over about 5 years ago were like family and always took care of our car and great customer service. The new owner (who pops in here and there) has great people working for him. The main mechanic has graduated from 7 major fields of everything you can think of to take great care of your car. They even rebuilt the engine for us. Customer service front desk the woman knows her stuff from A-​Z!!! I highly recommend going there for whatever you need done. In my opinion the mechanic is THEE best mechanic in town. Truth be told, they won’t scam you for money you don’t need to spend. Yes very honest, and very rare to see this from a mechanic.

had a smog test done there and they were quick, polite/​friendly and it was priced right. they are going to continue to get my business.

This was my first and last time going here. 1÷31÷14. The lobby doesn’t feel welcoming or clean which made me uneasy. I’m new to the area and went here because of the Unilocal reviews. But my experience was nothing of what I expected. The lady at the front was nice. But when I asked how long will it take to get a oil change she said «not to long. They are just finishing up with another car.» Over a hour later, a hour and 10 minutes to be exact they were finally done with mine so I could leave. When I got home and was unloading my 2 year old and 4 month old baby I noticed they didn’t close my hood all the way!!! Myself, my babies, and others could have been seriously hurt or worse if my hood flew open while I was on the freeway. This is careless recklessness on their apart and I do not recommend anyone to go here. There’s no excuse that at a car service station a car hood should not be closed properly.

I had an Oil/​Filter Change and Tire rotation for 44.99 $. Quote was cheap and service was good. I waited 20 minutes longer than the average time (30min) and had 5 $ discount. Very courtesy people.
One star less than 5 because I had a quote to replace my Front/​Rear brake pads too high for the work requested (320 $) while same places still in Pittsburg asked me not more than 260 $. (4 estimate).

I have no experience with my car here, but their customer service is what prevented that.
I called to simply ask for the pricing of an oil change. That’s it. The man who answered was rude, obviously in a hurry, and could not speak clearly at all. I was in a perfectly good mood until I spoke to this man. I was just astonished at how rude he was.
They are definitely not going to get my money. Found another automotive with better over-​all ratings and amazing customer service. They’re a bit pricier, but totally worth it. There’s my two cents.

Great service! I waited around 45 minutes but chatted with the lady at the front desk. She acknowledged my online coupon on my phone. Very helpful and friendly– Thanks for a great experience! :)

I needed to smog my 1996 Honda Accord, the mechanic where I took my car to fix reffered me to this place. I headed there kinda skeptical since I had been cheated at other places. As soon as I got there a friendly lady took my car info. gave me the rate and let me know if my car was at risk for test only. Everything went smooth with the transaction, no hassles. My whole smog was done in about 20 mins. I even had time to head to DMV to register my car before they closed. I will refer this shop to all my friends. Thank you for such great service.

Been getting my oil changed here for a few years now. That’s after trying countless drive-​thru places, «quick and cheap» places, Walmart (ZERO STARS!), and Antioch Dodge dealership (–5 STARS!, ugh). I can’t believe the bad luck experiences I’ve had with those other shops. That’s what I get for trying other places. I’ve never had an issue here and believe they are an honest business. They have earned my loyalty and my continued business.
The other day I came in there for an oil change and wanted them to look at my oil leak. I was prepared to pay up the ying-​yang. After about 20 minutes of waiting (wait times vary, depends on the number of mechanics on duty), they came out and told me it was wise of me to get that checked out before some serious damage was done. Apparently Dodge didn’t tighten the oil filter (wtf?!? That’s AUTO/​101). QT could have told me anything about the oil leak and I would have believed them. They told me it was caught in time and the only charge was for the oil change. WHEW!!!
I don’t even know why I tried those other places but I am sticking with QT until either they close down or sell the business or until I move or die. Whichever happens first.
As my profile states, «I’m all about the service.»

I was very happy with the service here, aside from a lengthy wait due to computer problems. Very reasonable prices. I liked the fact that the technician SHOWED my the problem with my car instead of just attacking me with mechanic’s lingo unintelligible to the layperson. And the location is very convenient-​lots of food nearby in case the wait is extended. I would definitely go back

Fast service, great price! Price out the gate for a smog check was $ 38. But if you print out their coupon from online the total cost is $ 33.20 Job was done in less than ½ hour.

Quick and easy!
I came in for a smog check with my coupon and was done in 30 minutes. I paid $ 35 bucks total. 5 stars for getting the job done.
Don’t mind the dirty floor and bathroom, they are not janitors, they’re mechanics!

When I first brought my car to Quality Tune about three or more years ago, they were new in town. I couldn’t believe how nice Michael was. He went over every item in my 60K maintenance schedule with me, letting me know what was essential. Ever since then Michael has been my «car guy». I know I can always trust in his honest and integrity.
He even advised my husband to take his truck to the dealer once, because he thought they could warranty the work better with factory work, for that particular job. Who does that? Someone who honors a continuing relationship with his clients. Michael is compassionate, kind, and intelligent, as well as having a good sense of humor and he lives his life always trying for the highest good for everybody.
I also agree with Adrienne J. that as a woman they see you coming. I never have had to worry about that with Michael.
The dog is just a «chilled out» a companion for Mike and the shop, and he is leashed, secured and completely under Michael’s control. I look forward to seeing him whenever I go there.

I went here for a simple smog on my out of state vehicle. Easy as pie. The rep behind the counter was professional and had a sense of humor as well. It was quick and easy! They quoted half an hour and were done in half an hour. The only thing I thought was out of place was the dog behind the counter. He was quiet and well behaved… but why was he in the workplace?

Where can you find honest mechanics? Those two words don’t seem to even go together! but, look no further!
i have repeatedly brought multiple cars (and recommended many happy friends) to this place.
Prices are extremely reasonable and you will get honest advice.
Mike is extremely accommodating, knowledgeable and helpful! I wouldn’t take my car anywhere else!

I highly recomend raillroad ave Quality tune-​up, if you’re looking for a reasonable and honest service? this will be the one. after serviceing my car and my sister’s car I will never go anywhere alse. I trust this shop and I don’ even have to pay the price that other shops or other quality tune-​up shops have quoted me.
make sure to talk to Mike the owner and he will give you the best deal he can.
just thought I’ll share this with those who are looking for a good sevice repair shop, hoping to save you some time and money.

This is easily the best car shop I’ve ever brought a car to. As stereotypical as this may sound, I am a female that mechanics LOOVE to try and rip-​off. I never once felt like I was being ripped off here. I usually work with Mike, he’s very knowledgeable and manages a great business. Definitely «Quality» service!

Great service, even he call me the next day to make sure that everything is working perfectly. And when i feel that something is not right — i just bring the car back in and he help me check it until everything is running smoothly.
Thank you for such a great service