AAMCO Transmissions & Total Car Care

Service is very slow and horrible. After attempting to fix the transmission, they returned my vehicle to me with the check engine light on. Had to take it back and of course a few more weeks go by. Thank goodness I live in the city and can use the T train. A few other issues with parts, from a week before thanksgiving to now end of January they still have my car. They don’t call me with updates. Just absolute horrible experience. Never will recommend this or go back.

Terrible experience at this AAMCO. I had my transmission repaired at AAMCO in Matawan NJ (who were great, really friendly and went the extra mile) however on my return to Pittsburgh I broke down again, less than 12 hours later, and had to be towed 90 miles to the AAMCO at 4450 Steubenville Pike, Pittsburgh, PA 15 205. This AAMCO told me that the shifter cable had broken and needed to be replaced, saying that the trans work done may have moved it and caused it to break. They charged me $ 400 for 3 hours of labor and parts to then repair the cable broken during the original work even though they stated it was probably broken during the original repair. This repair took 3 days. They also somehow ripped my paneling off of my door and blamed the tow guy, refusing to do anything to even get it to hold in place. They also offered me 1 year interest free financing then switched that to 6 months when I came to pick up my car. Honestly the worst customer experience I have ever had at a mechanic shop. I would not recommend this shop to my worst enemies.

All coupons must be presented prior to work beginning no exceptions otherwise they’re honest but a little overpriced on regular repairs

I had rear differential work done there about a year ago. Shortly after the work, I was hearing a knocking from the rear axles, which was the reason I took my car in in the first place. I took it back in and they apologized profusely. They had nicked a seal for the rear axle and it was leaking axle fluid from the rear passenger side. They fixed it for free and sent me on my way, happy as a clam.
That’s where things went downhill. After another week, I heard the same knocking coming from the rear. This time, it was the driver’s side. I took it back in to a different manager, and he told me to buzz off. He said they will not be fixing this side, even though it was the exact same nicked seal on the other side. He said how the other manager had made a mistake and should not have fixed their mistake before. He blamed me for breaking the seal in the two weeks I had the car and took no responsibility, despite the earlier manager’s actions to fix their mistake.
I took my car to another transmission shop and, to no one’s surprise, it was a nicked seal on the rear driver side axle, and it was leaking fluid.
All told, Aamco’s original $ 1800 rear differential job turned into $ 3200 for me, and three separate trips to the automotive shop. I’d take your car somewhere else if you want auto mechanics who stand by their work.

I have a lot of bad luck with cars, so when I saw my check engine light on I wasn’t surprised but super nervous. I took my car to Aamco, and they checked it and it resulted it was a false alarm! My car was fine and they reset my light, it was the best news I have received in a long time– until they told me they weren’t going to charge me a thing.
Now THAT is service, and made my entire week. :)