Bob Tusky’s Best Applicance

Avoid this business.
Our dishwasher has been running very long cycles since September. We called our home warranty company and they assigned Bob Tusky’s Best Appliance to us. A technician from Best Appliance came to our house on September 28^th as scheduled. He did an inspection of our dishwasher and told us he would need to order a micro processor, which he said would take 3~5 days to arrive. We let him order it and wrote him a check of $ 75.00 as the deductible for our home warranty call. Our home warranty shows that Best Appliance ordered the part on September 30^th, and they cashed our check on October 15^th. Now it is November 5^th. During the past 6 weeks, we have called Best Appliance more than a dozen times to inquiry about the part ordering and follow-​up service, and every time we were told that they would call us back. However, they never called us back. Neither did they provide us any information about the part or service.