Hampton Inn & Suites Pittsburgh-Downtown

Huge room. My only issue is there does not seem to be any noise insulation from the hallway.

Bed Bugs! Recently stayed at the Hampton Inn and Suites. The hotel is in a great location and very helpful staff. I was prepared to give a favorable review until the day after I checked out and my arms were covered with small bites. I went to the doctor a day later and they confirmed that the bites on my arm were consistent with bed bug bites. I contacted Hilton customer service and received no response.

Second stay at the Hampton Inn and Suites on Smallman. I love the location, walking distance to PNC Park and The Strip District. I’m the unlucky shmuck that gets stuck on the pull-​out couch. Not the most comfortable way to spend the night (AC is directly beside the bed… BRRRR), but it could be a lot worse. Loved the Jacuzzi tub. I froze my butt off at the Pirates game and noticed I could take a relaxing bubble bath!!! Awesome way to end the night.
The staff is very kind. They have a small store with drinks, snacks, and items you may have forgotten. Also, there is a pool on sight. This time they left us a gift bag with snacks and bottled water, which was nice. Most hotels downtown would charge $ 4+ just for a water. Parking is easy with a private lot and adjacent over flow lot. We’ve never had trouble finding parking here. Priced reasonably…
I recommend staying here! No complaints.

Excellent hotel!!! We were in town for a Steelers game and found the perfect place to stay. The staff was super friendly and helpful. The room was huge!
We were walking distance to everything including Heinz field and PNC park. The strip was a few blocks over and we were across the street from the sports museum which was awesome! This is the place to stay affordable in PGH.

We stayed here while we were in town to run the Pittsburgh marathon. The hotel was very nice. Everything seemed new, maybe as though it were recently updated. The room was large and very clean. All of the common areas were very clean. Thad a nice complementary beverage station (coffee, tea, water) in the lobby. The employees were very nice and welcoming.
For the purposes of running the Marathon this hotel is in the perfect location. It’s right across the street from the convention center, so packet pick was a breeze. It’s also a short distance from the starting line, which made for a perfect warm up run for the race. Next time we run the marathon, we will come back here!

The front desk staff was very friendly. I woukd suggest that they include where to go to park and where elevators are during the welcome speech. While it may be obvious yo frequent guests or to the staff, it was not obvious to us.
The room was clean when came I and well stocked with towels. We stayed in room 319. The mini fridge was off when we came in but easily able to turn on with dial. This is something that I believe should be done, but by no means ruined my trip. The comforter was lumpy like an old one that has been washed many times. My biggest complaint were the pillows. The pillows are half the standard size. If I am in a king size bed, I expect at least a standard sized pillow. The pillows were comfortable for lounging but not at all for sleeping. The mattress was a little firm and bouncy for my tastes but not too bad. We stayed for 3 nights during a trip to see two hockey games. There is a lot to do within walking distance. There is a museum right across the street.

Stayed here for a conference that I was attending at the Westin Convention Center and absolutely loved it! The staff was incredible, especially Taylor at the front desk. He remembered my name each time I spoke to him and eventually my room number as well after asking for about 7 extra keys. Unfortunately, the temperature in Pittsburgh was in the single digits, and being from Southern California, none of us wanted to explore the city much but Taylor provided us with several restaurant menus that deliver right to our room, and still offered free tickets to the car show just in case we changed our minds.
The Hampton Inn offers a free breakfast that was probably better than the meals we received at our conference at the Westin, free wifi, free printing (which really came in handy), and 24 hour free coffee (also a life saver). The rooms were spotless and the lobby was very spacious and cozy to hang out in as well.
Also, there were a few times our group needed to meet and go over a few things and the front desk staff opened up the meeting room free of charge for us to use for about 20 minutes each time which was extremely nice of them.
If I ever get a chance to come back to Pittsburgh (hopefully with better weather) I will definitely be staying at the Hampton Inn!

I stayed here for a couple of nights because I came to see a concert at the Altar Bar. The regular price is a little stiff for what is essentially a good middle of the roader with no particular amenities, but with free breakfast and parking more than makes up for the extras you would end up paying for at other hotels in P’burg. The room was nice and large, the bathroom good sized although no tub and no shelf space for shower items (I fashioned a basket that hung off the inside shower handle so no problem). They also did not just give 3 towels which has been my experience in hotels for $ 100 more. No refrigerator though, which was kind of a bummer. It was right on the main street, 2^nd floor so a little noisy with the traffic during the day, but I was not in the room for long so no worries. That was also the good part of the hotel– smack dab in the middle of the city within walking distance of restys and museums, and the venue. Had a nice scenic run along the river (s) — felt fairly safe. Went to the Andy Warhol museum, which was fascinating but a little overwhelming with 7 floors; cool nonetheless. Had a haircut at a local salon (can’t remember the name– Cultural something– which was cool), and then later went for dinner at a place called the Tonic Bar and Grill which was okay– cool reggae music and mediocre fare with good drinks. The best thing that happened: For the first time in my life I left items in the hotel room; didn’t remember them until 100 miles into the drive home, called the hotel and left a voicemail about it. They called me back right away– said «yes, they had found them» and arranged for the items to be mailed to me (got today). That’s pretty stellar customer service. I highly recommend this hotel; don’t spend an extra $ 150 per night at any other place in Pittsburgh. This really is a decent place.

Stayed here for a family wedding, and it’s OK, but I’m not overwhelmed.
On the good side, it’s a great location for walking all over downtown, the Cultural district, the Warhol museum, the Strip. Rooms are fairly quiet, plumbing is good with plenty of hot water, the bed was comfortable, and the staff were great. The breakfast was decent, with a scrambled egg dish that was not over-​salted, bacon, oatmeal, bagels, yogurt, cereals.
But a few things are off. They didn’t get our reservation for a suite correctly, they tried to charge us $ 35/​night more than their current rate online (let alone the special wedding rate we were supposed to get). The staff woke us up the first morning by trying to deliver coffee to the wrong room. The internet is really slow. And the décor is pretty so-​so, popcorn ceilings, a little sparse in the furnishings. There is no refrigerator, little storage space for two people, not very many hangers in the closet…
So our experience was mixed. Not a bad place to stay, but nothing special, either.

Great location on the waterfront and within walking distance of many restaurants, shops and attractions.
Room was clean, large and had good views.
Fitness center was very small and did not have much equipement.
Staff was helpful.

We stayed at the Smallman St. Hampton for the second time on the week of August 18 – 22. The rooms are nice, except for the beds. Ours was very «bouncy» and uncomfortable. Our room was right next to the laundry room (which was relatively cheap at $ 1 a load) and at all hours the door slams shut every time unless considerate people hold it until it closes. Even the room doors all seemed to close the same way. The parking was «free» (included in the price) and convenient. The tasty Breakfast was also included and slightly different every morning. The hotel staff was very friendly and accommodating. If not for the beds this would be our hotel of choice when visiting Pittsburgh. *note to Hampton, replace your beds with nice new comfortable beds.

This place was one of the oddest hotel stays I’ve ever experienced.
First, I attempt an early check in at around 1pm and am told I am receiving a «complimentary room upgrade» and that no rooms are available and they cannot tell me when any might be.
Okay fine so I come back around 4pm and get my room no big deal. Turns out they gave me a large handicapped room so no issue there… or so I thought. I went to bed around midnight and wake up around 1am to a loud constant chirping sound every 30 seconds. I call the desk and turns out the smoke alarm battery is low and it takes them 30 mins to get there to fix it. Once they finally do so, they can’t figure out how to fix it and finally just remove it.
After my interrupted sleep I was a little biased in the morning but the free breakfast was quite subpar in variety and quality. The coffee was okay but the waffle station produced a gummy, bland variety. The «fresh fruit» looked old and canned, and the mini muffins were cold.
Upon checkout I informed the desk of my unwanted midnight wake up call and they were sympathetic/​apologetic but sounds like they couldn’t take anything off my bill because I booked via a third party site. They did offer me free snacks from the hotel store.
The staff here was very nice (only thing saving this place from one star) and while this experience was subpar, I think it was (hopefully) due to weird circumstances. I would consider staying here again if the price was right but this visit wasn’t up to par.

This hotel is a gem for Downtown Pittsburgh.
They have great staff and service, great rates, great location… plus free parking. Not much else to say… I’d recommend this place to anyone looking to enjoy Pittsburgh who wants to be near «a lot of the action» close to Downtown, the Strip District, and a short walk to the stadiums.
4-​Stars.

As a frequent gym user, I am only going to rate any hotel I stay in based on its gym. Since it is nearly impossible to find a decent review or accurate picture I will try to include these too.
I workout in my garage gym doing crossfit type workouts — pull ups, barbell Olympic lifts, kettle bells, and bodyweight work. I never use machines other than an occasional rower.
Ideally, for a hotel to meet my basic 3 star standard it will need :
1. A barbell with weight plates
2. Pull up bar
3. Dumbell set
4. Sufficient floor space to workout
Bonus stars awarded for:
1. Kettlebells — never seen yet
2. Multiple barbells or pull up areas.
3. Good ventilation and windows and floor space.
4. Music instead of fox news or cnn blaring on TV.
This hotel
Hotel gym would get ½ star if possible. -
It has :
one small set of dumbbells from 5 to 50 lbs
3 treadmills or ellipticals
4 medicine balls and a big ab ball
No ventilation– hot and humid. No music just local news on the TV.
Less than 5×10 floor space for exercising– the whole gym is smaller than my hotel room!
Positives is open 24/​7, clean and nice rubber floor and windows to see outside
Ventilation and view– hot and claustrophobic
My recommendation– take a TRX and workout outside if it is not 8 degrees.
, I’m going to visit the LA fitness in south side today for a real workout.

One of the worst HIlton brand hotels I’ve been to, and the worst Hampton Inn I’ve ever been to.
The first room we stayed in had stains on the chair, the bedspread, and the bathroom. A horribly obnoxious smell overpowered the room and left us unable to breathe.
Management moved us to another room with the same exact issues.
The only redeeming quality of the hotel was the staff. They were extremely courteous and apologetic for the issues and refunded our money with no issue. Additionally, my partner left his camera in the room, and they retrieved it and called us back soon after.
For $ 160+/night (AAA rate) … there are much better options in the city. Heck, even at half the price I wouldn’t stay there.

The wife and I spent Christmas weekend visiting family in Pittsburgh and we stayed at Hampton Inn and Suites. The Hotel is located in the Downtown section of Pittsburgh which is ideally located to everything.
Need to send some love to Kaylee the young lady who checked us in on the evening of 12.22. She was very welcoming; told us about the Hotel and its facilities. I asked a couple of questions and she was very willing and eager to answer my inquires.
Hotel room was spacious and it over looked Downtown Pittsburgh. Very nice. Bed was firm, but very soft with plenty of pillows. Free WiFi; yay. Bathroom spotless with plenty of towels. Hotel rooms get a lot of wear and tear with constant usage; our room was clean and well maintained.
The Hotel offered complimentary breakfast daily. Very nice and good. Lots of choices from healthy to standards like ham, bagels, eggs, potatoes, etc. They had a commercial toaster for all your breads. Variety of fruits, cereals, juices, teas, etc. I must say that it was a delicious breakfast and an a good start to the day.
Business center 247; awesome. You never know when you need to print something at 2 AM. They also had a fitness center that I said hi too every time the elevator pass by :)
When I shop for a Hotel room I look for convenience, comfort, affordability and service. Hampton Inn and Suites Pittsburgh-​Downtown definitely achieves all my expectations. I was not nickel and dime here. Staff was wonderful. Parking was complimentary. Room clean. All the standards were met and with a smile. Good job Hampton Inn. Thank you!

‘Tis a great location, that’s for sure. This Hampton Inn is pretty grand if you need to situate yourself in downtown ‘Burgh!
While it’s definitely not a luxurious stay, I was more than comfortable with the accommodations. The highlights…
1) Clean room with a comfy bed. The basics done right!
2) Gratis breakfast was just ok, but hey, I’m not complaining. I could score some fresh fruit, cereal and/​or a toasty English muffin with peanut butter in no time flat. I would advise staying away from the hot items… they scurred me a bit.
3) Staff was friendly and helpful.
4) Free parking!
5) Free Wi-​Fi!
6) Decent in-​room work space and desk
7) The bathrooms weren’t anything to write home about, but it’s worth mentioning that I found the vanities super tall! And being that I’m pregnant I had a helluva time leaning up and over to brush my teeth. It’s the little things, apparently.
8) Workout facilities are moderately sized but fit the bill if you need to log a quick sweat session.

Pleasantly surprised. There are many hotels way beyond the price range of Hampton that are very mediocre. At many of these hotels, you are paying for the name.
At Hampton Inn, you pay for service, friendliness, and quality.
So many amenities that «4-​star» hotels do not provide. The first one begins with a SIMPLE, FRIENDLY GREETING.
Other amenities: full, American breakfast (not just some dry pastries); coffee/​tea throughout the day; spacious, clean rooms; and free parking. We even saw a pot of chicken soup (in the evening).
The service was really great. The staff was very friendly, even at one point printing a map for us instead of making us doing ourselves at business center.
Walking distance to the Strip District and downtown. Convenient location, central to all.
VERY impressed.

This is not a luxury hotel. They don’t have the huge, $ 100 down pillows, the decadent marble bath, leopard-​print robes for personal photo-​shoots, or the expensive lotions that keep my skin so soft and supple and the envy of everyone everywhere.
But on the real, I don’t need all that. I need a clean, comfortable room at a good rate. I need lightning-​quick check-​in, free wi/​fi, free parking, and breakfast. And Hampton’s got what I need. (And you say he’s just a friend.)
The «hot breakfast» does leave much to be desired. Can we all agree that you can’t call them eggs if they are made from a powder? Can we agree that that sad, sad ham should NEVER be allowed to share any sort of nomenclature with glorious bacon, Canadian or not? I suppose you could call those round bready things «bagels,» if you must, but I wish you wouldn’t.
But again, I don’t need a big, hot breakfast, because if every single enormous meal I’ve had in Pittsburgh is any indication, I will eat more than my fair share over the course of the day. So I’m better off with the fruit (bananas, apples, and a salad of pineapple and cantaloupe) and Honey Nut Cheerios anyway.
If you do absolutely need something warm in the mornings, there’s a waffle-​maker too. I was just too intimidated to use it, because 8-​year-​olds are selfish. And mean.

Five stars is based on the free parking alone!
I’m a Hilton Rewards member, so they upgraded me to a suite AND I was the guest of the day, so I got some free bags of chips and water bottles. Not much, I know, I know, but I don’t really care because I was so excited to win something!
Beds were comfy, and I looooove breakfast buffets!
Pretty good location.