Hello Bistro

My husband and I visited Hello Bistro for lunch while running errands on a Saturday afternoon. Since it was prime lunch time they were pretty busy. We didn’t have to wait in line to order but we did have to wait for someone to finish eating so we could grab their table.
My husband got the super value burger with fries and I got the BBQ chicken salad. We really enjoyed both of our meals and my only call out was that my salad was a little heavy on the lime. Also, their fountain soda is to die for! It’s a vintage soda brand that you must try!!! We are definitely looking forward to going back to try other things on their menu.

I was pleasantly surprised by this place! I went in intending to order a salad but found myself going for something warm on a cold winter evening: the grilled cheese and tomato soup combo. Nothing fancy about it, but delicious all the same! Great for when you’re just looking for some quick comfort food.

Had a great burger with a nice open atmosphere at the new hello bistro in mccandless crossing. What a great space with tasty comfort food. I am not a big drinker so this place gets the job done for the kids and I.
Look forward to trying more of their menu. Eat n park co. Has hit a homerun on this concept. I can’t speak for the rest of the locations in the Pittsburgh area but this one, at least for the moment, has got a good thing going.

Hello Bistro is one of my favorite go to places. Only bad thing is I somehow keep moving away from one that’s close, right after it opens! Boo! But the trip is worth it.
The best way to describe this is a salad bar and a burger place had a baby. You can order pre-​arranged salads and burgers off the menu, or you can create your own salad with whatever toppings you choose. Kinda of like a subway for salads. I always get the Buffalo chicken salad, no blue cheese and extra buffalo sauce, and it is hands down my favorite buffalo chicken salad! It’s so fresh and I love that they mix the dressing and buffalo sauce right in the salad before they serve you.
They also have amazing fresh cut fries that I suggest to anyone! Only other item I’ve had here is a turkey burger with their pineapple salsa on top (forget the exact name, sorry!) everything is always good!
Only thing I don’t like is how small the seating space is. This place gets PACKED! and it becomes kinda cut throat to get a table since it’s is self seating. Basically have to stalk out where you wanna sit and wait for the people to clear. Other than that, I love this place!

Nice place. New too me. Too bad I didn’t realize I needed to ask for lettuce and tomato for my burger, but the salads look more than amazing. I’ll come back again and it will def be a salad for me.

I have never been to Hello Bistro before, but had heard good things about the burgers and salads. We ended up trying the place on a Saturday night, as our other plans for dinner were going to be over an hour wait. So we skipped the wait times at the other restaurants at McCandless Crossing and found ourselves here.
They were somewhat busy for 8pm on a weekend evening– nothing extreme. But it seemed like the «to go» orders were the ones that were taking the most time. There were a lot of people sitting around in the dining area who were waiting with slips for their to-​go orders. The line moved fairly quickly — but the girl who was working the register was rude and just so painfully adolescent. She was annoyed by us ordering our meals because one of her friends was in the line behind us. She was smiling and waving around us, trying to not be agitated by having to take our order to talk to her friend. She was not paying attention because of this and we had to tell her three times that we needed two cups for two separate drinks. Ok, a little annoying, but I can get over it. She was huffy and rolling her eyes even though we probably had a 5 minute interaction with her.
We waited about 15 – 20 minutes for our orders to be ready for dining in. We went to find a table — which was a chore as every single table was DISGUSTING. They were covered in sticky soda, dried ketchup and trays of other people’s garbage from their meals was just sitting around all over the place. It was really gross. Fiancé ended up cleaning our table AND the drink/​straws/​ketchup stand because it was so foul.
When our food finally arrived the teenage boy who gave it to us said what my order was, then gave it to me. He then said «and this other thing» when handing fiancé his meal. Uhm ok. Again, I can get over it and will try not to hold the service overall to these teenagers who were running the place on this night. This teenage boy also was in charge of cleaning the tables and drink station — which he walked by the garbage, spills and dirty tables repeatedly. When we left the place he still had not come out to wipe anything down or throw anything away.
I went for the «over easy» burger and fiancé had the pot roast sandwich. Both were actualy pretty good. My burger was actually really well seasoned, tasted good, and was hot; though it was a pre-​made patty, not a handmade one. The homemade ranch they offer at the condiment stand was also AMAZING. If we could have dipped our hands into it, we would have. We also got orders of their fresh cut fries, which were good — but would have been 1000X better if they would not have been cold.
Overall, not a bad enough experience to deter me from here, but I think I would like to try it on a weekday to see if there is a difference in service.

I love Hello Bistro!
Their salads are yummy with vastly different pre-​created concoctions for those who have a hard time being creative in making their own salad.
The portions are HUGE. But not big enough to share because once you start eating it, you won’t want to share, nor will you stop eating after being full. You will keep eating until it’s all gone. At least, that been my case every-​time I go.
Their $ 2 hand cut fries are a must! I almost want to say, they are my favorite fries next to in-​n-​out fries. Get some of their ranch dip and dip your fries. You will thank me ;)
Their burgers are really good too! Freshly made to order. So good!
For the calorie counters out there, there’s a pdf nutrition guide online. Turns out one of my go-​to salads is a gut bomb… Oh well… Thankfully there’s about 3million different salads to make/​choose from :)

Today was my second trip to Hello Bistro. The first was shortly after it opened and it was incredibly busy (as expected). There was a line that was to the door, but being it was new, I went when I was not in a hurry. It was incredibly crowded but I don’t recall the staff being rude as others have stated … other than that, it was a pretty uneventful trip.
Today, however, I WAS in a hurry being that I also work in the plaza and was on my lunch break. I called ahead and ordered a take-​out so it would be ready and I wouldn’t have to wait in line. The girl I talked to on the phone was probably also the girl that rung up my order and she was very pleasant.
I ordered the famous Chicken Noodle Soup which is, by far, the best chicken noodle soup I have ever had. It was incredibly hot as I could feel it through the bag as I was carrying it. It even stayed hot walking across the plaza on a somewhat chilly November day. My complements to them on the soup … that would have earned them 5 stars had this review been for the pleasant person who waited on me and the hot, delicious soup (with a generous supply of crackers to go with it).
However, I also ordered the Hello Bistro burger but wanted it with just tomato and mayo. Maybe you are not supposed to change the burger up or something as that throws them off. Anyway, I took one bite out of the burger and realized it was RAW! The outer part made it seem like it was cooked but, honestly, the burger could not have been cooking for more than 2 minutes (as in like a minute each side) at most. It wasn’t even just raw in the middle … it was literally right under the outside of the burger. Totally grossed me out as I do not even eat rare or even medium rare steak. Luckily, we have a microwave at work and I was able to nuke it. But $ 15 for a quart of soup and a burger that I had to finish cooking myself in a microwave left little desire to go back again soon. Maybe I will do so for the soup … not for the burger.

We came early (around 10:30), so it was quiet. The seating area was very clean and well lit.
The girl making my salad was pleasant enough. She was really quiet though, so I felt like I kept repeating «what?» Which was kind of annoying.
Only thing I really dislike is that they are REALLY skimpy on the toppings. This isn’t our first time here and it’s by far the «smallest» salads we’ve ever had (by small I mean toppings — always PLENTY of lettuce lol).
$ 24 for 2 chicken salads and 2 drinks. Decent enough. We’ll be back. It’s a nice switch from burgers or tacos.

I don’t know if there is just something about this brand new plaza and all the businesses that have popped up in it over the last 8 months that just haven’t gotten a good routine down for a smooth process, but from the parking to nearly every place I’ve been in so far here it seems like total disorganization at all times.
ANYWAY, I am a huge fan of Hello Bistro. Ive been to the SouthSide and Oakland locations many times and they are both a lot smaller than this one (so maybe that’s the issue?) and this is probably my least favorite of the 3. Part of it has to do with how overly packed and huge and disorganized it is but the other part of it was that I felt their ingredients were over chilled and in turn made for kind of a wet salad? I don’t know.
The girl who waited on me at lunchtime was nice enough and they were absolutely slammed at the lunch hour, but the workers behind the counter were doing their best to get everyone served. I ordered a build-​your-​own salad with shrimp as my protein and an assortment of veggies and the Eat n Park ranch .YUM. After my salad was made, I had to find somewhere to awkwardly stand to wait for my chili to come out. I think they need a better system for that because I was honestly hovering over a random family’s table while waiting for the chili because there was really no where else to stand and wait for the takeout.
I’m sure at less peak hours it would be less of a catastrophe, but I got the feeling that the workers and other diners in the place were pretty overwhelmed with not only the noise, but the hustle and bustle of the people everywhere.
They have good, fresh food and I love the concept. Their meats to go on their salad are of quality (not the sketchy weird bagged chicken some places try to pass off) and they have some interesting options on their menu that sounded good. I can’t speak for their burgers as I have only had the salads and chili. I’ll try them again and see if I cant bump up the rating a little more after my next visit.

I should’ve known by the stupid name… This place sucks. McDonald’s quality food served on a metal prison tray.
Americans are willing to pay for and eat crap as evidenced by all of the Hello Bistros popping up around Pittsburgh.
I explained to the counter girl who was too busy to greet us when we walked in the door that we had never been there before and I asked her how things worked. Looking around I could tell this was another do it yourself, assembly line à la Chipotle type restaurant. The enthusiasm that she displayed in her explanation made me feel like she was more concerned about getting back to her cigarette that she left burning on the ledge outside the back door than she was about my dining experience.
Stand up Americans. You deserve better. Don’t eat here, don’t accept this kind of mediocrity. It’s not like your electing the next president, this is important.

If you are looking for a great salad in Pittsburgh, this is the place to come. The store is new so it is very clean. The concept is very similar to Chipotle or Chopd. They have special salads or you can build your own. The line moves fast and you will have a hearty salad in a matter of minutes. The salads are HUGE. I could not even finish mine. They also have burgers, soup and other goodies. Great lunch or quick dinner spot.

Had the Sriracha turkey burger pretty good… Had it with a enormous side salad… Good iced tea selection… My moms fries were great… They also provided ranch dipping sauce at condiment bar

I love being able to customize my own salad. Once you pick your toppings they chop it and toss it in dressing for you. The salads are fantastic, but I also like their burgers and handcut fresh fries.

Fries are like a black peppered peel on version of in N out! Boylans soda! Birch beer! Yeah!
Emp burger however was good but flat. Their secret sauce was mayo and coupled with the pickles it tasted like a Big Mac. I didn’t go to McDonald’s. I don’t want a better quality Big Mac. I’ll try the bbq or avocado next time.
So the only area I would say it drops is the staff. Sadly it’s very lacking. I don’t know why they are all unhappy to be there.
Management, you need to make your staff happy so the customers get better treatment.

Loud … chaotic … did I mention loud …
There were as many people behind the counter as in the dining room and outdoor patio.
Very industrial décor … not much in way of sound barriers … not a place for a lunch meeting.
I had the shrimp avocado black bean corn salad. Everything was chopped … it was ok … mixed greens would have elevated the meal.
The potato soup was watery.
On the other hand, the hamburgers smelled and looked good. They had a busy takeout business.

My very first Hello Bistro experience was right in my own backyard! So excited to welcome Hello Bistro to the North HIlls in McCandless Crossing! I’ve been here twice already and am so impressed. It is everything a true Pittsburgher loves about the Eat n Park salad bar, except more delicious options! They also serve burgers and grilled cheese, which I’m dying to try on another visit. They have several salad options you can select and have made for you or you can go custom and walk through the bar and select your toppings yourself. I haven’t done the latter yet, but my husband has and has been very satisfied with it. The portions are HUGE. You get an extra deep bowl of all your salad fixings perfectly chopped and mixed together to ensure you don’t get that end of the salad blues where all you have left is lettuce because you’ve eaten everything else off the top. They also serve french fries that are SO GOOD. They come in a bag and are more than enough to share.

Unlimited toppings BS!!! Asked for 3 scoops of cheese. Told by manager Bill, that there is a limit of 2. When questioned why the menu boasts of unlimited, no scale. He says unlimited in variety. BS. Fries also horrible.
Sorry Sara, tried again. Hello Bistro and me just not a fit. Kind of dissapointment. Also Bill needs better customer service skills. I do not take lightly, yeah, yeah, yeah BS.

I love Hello Bistro & was so happy when they said they were putting one in McCandless Crossing. I went the day after it opened & was happy with my experience. I got a make your own salad ($ 7), avocado ($ 2 more) & shrimp ($ 2 more). Their salads are always delicious & I love the extensive options on the salad bar & the fact that they chop it small, medium or large according to customer preference. Their lime vinaigrette is to die for. The only light option is light French which I think they need to do better on. However, the salad was delicious as always. Next time I want to try a burger. I didn’t like the one I had in the Southside, but want to try again. Definitely give it a try.

Great French fries!
Apple chicken salad was so good!
Turkey burger was good too.
Plus Boylan soda.