Once Upon A Child

The prices are really high for consigned clothes. You can find prices as good or better at name brand stores on sale. However, when they do have sales the prices are really good. I have heard from several people that they are extremely picky about what they take, but I’ve never tried to sell clothes there myself.

The store was nicely organized, but not very clean and I don’t think the store had ever been moped or swept.
The workers were not very helpful. I had asked if they had any teal tutu’s, because I didn’t see any in the little tutu section they had, she quickly said «I don’t know» & didn’t seem to want to ask anyone. I also asked her if the shirt they had on display was the only shirt and what size it was. She quickly said again «I don’t know and I can’t look». The store was not busy & her manager stepped in and told me if I wanted the shirt I could have it and quickly told the girl that displays could be sold to customers.
The girl then asked if I knew they bought clothing, I said no, since it was the first time I was there. She said yea we buy gently used items, but when I had questions she couldn’t answer them and then said look at the pamphlet and then forgot to give me one.
Not a place I would really go, they do have a nice selection of clothing & a lot of clothing that still have the tags on them.
But my experience with the staff was not very great.

Rude rude rude!!! I went in just to see what they offered as I’m expecting and the two women behind the counter were just snippy with every person that walked through the door it felt like. The «furniture» they had on display was dirty, not stained. We found a Baby Bjorn Breathable 3D mesh carrier for an unbelievable $ 18, and asked the woman to hold it while we continued to look around the store; she said sure and threw it on the ground next to one of the registers. What??? We went up to pay for the item, picked it up off the floor, and stood in front of the counter where she was sorting items and said to no one in particular that we would use the other register. Again… excuse me? I am not a mind reader and how were we to know, let alone know she was even speaking to us. As she was ringing us up she commented to her co-​worker on how our item was incorrectly priced and she couldn’t believe that someone would do that. While her rant was going on a woman came in with 3 bags of clothing to sell and was told that since it was 2:15 they weren’t going to take any items to look at because they close the buying at 3pm. The woman asked if there was any chance since she had come from West Moreland Co. and had not known. The woman behind the counter asked the woman ringing us out and she loudly sighed and said just this once. The lady said thank you and then was told how she can’t have anything in bags and that all items need to be in a cart or plastic tote but again since she didn’t know they would look at it just this once. For a company that is strictly there to sell other people’s items, you would expect them to be a little kinder to there clients. I will not be visiting that store again… very disappointed in the general attitude of the women running the place toward the customers.