Pep Boys

Pittsburgh, United States

2.7

Closed now

7 reviews

Contacts

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Telephone:
+1 412-885-4318
Website:
storelocator.pepboys.com
Address:
3625 Library Rd, Pittsburgh, PA, 15234
Nearby public transportation stops & stations:
0.2 miMemorial Hall
0.4 miWillow
0.4 miOverbrook Junction
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Today

Today 7:00 am – 7:00 pm
Closed now
Local time (Pittsburgh) 12:08 AM Wednesday, July 16, 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 10:00 am – 5:00 pm

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Vicinity

Near this location:
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130
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3675 Library Rd
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7 reviews of Pep Boys

No registration required
Place rating: 1
Pittsburgh, PA
Too good to be true. Went online to schedule an appointment and I was totally pleased with the web experience. I later showed up at the shop on time and ready to go!
I was greeted by a long wait and the service manager telling me the computer system was down. Things happen, so I understand.
He then proceeded to tell me that they might be able to get my car in to their shop in a couple hours and they only had one mechanic today. WTF was the purpose of me filling out everything online and showing up on time.
The computer finally came up and the clerk couldn’t find my appointment. Then It turned out that I didn’t have the right paper with me so they couldn’t do the work anyways, my fault, but perhaps they could have told me what to bring to begin with.
He suggested I call next time because the appointment system is bogus… what a sham! Why would I bother wasting my time with them «next time».
Place rating: 5
Murrysville, PA
I was helped by the store manager matt wellen and he went above and beyond to help me get my tire fixed when no one was open I recommend their service here to anyone
From: A very satisfied customer
Place rating: 1
Corona, CA
Worst experience ever! I selected 2 tires online and made appointment. I arrived and they don’t have the tires but can have them delivered by 12(3 hours after my appointment.) from store down the street. I can’t wait that long but they said I could just go down there for my install. Whatever. I show up at second store they don’t have them. BUT they have comparable ones at over twice the price. This is the worst case of bait and switch ever. I called customer service and they tell me same thing. Stay away from any Pep Boys location!!!
Place rating: 5
Pittsburgh, PA
I’ve had nothing but good experiences at this location. They always get me in on short notice. The staff is very professional and polite. My car has always been serviced to my satisfaction and in a timely fashion each visit. As a younger female, I’m always skeptical about auto guys trying to up sell me on things I don’t need, but they’ve never tried that on me which is really nice. Pricing is fair and they have great promotions. I would recommend this location to anyone in the area!
Place rating: 3
Pittsburgh, PA
They do good work but always act inconvenienced by the presence of all incoming customers. And they always talk to me as if I’m an idiot which I don’t appreciate. I utilized their services several times due to the convenience factor of a walk-​in establishment but after my latest trip, I’m going to be looking elsewhere for any future repairs. I just don’t appreciate the condescension.
Place rating: 1
Pittsburgh, PA
Get back in your car and drive far, far away in the opposite direction. I came in for an oil change and left with $ 700 worth of unrelated damage to my ride. Best case scenario they are grossly incompetent and don’t know a Honda from their left butt cheek. Worst case scenario they deliberate sabotage things in order to elicit further business. Whether it’s negligence or malfeasance, I’ve learned a valuable lesson– that convenience and «affordability» are not worth the risk you’re taking going to one of these places. While a good mechanic is hard to find (after all, the word mechanic comes from the Greek for «trickery/​craftiness»), one is worth searching out (and yes, I did take my car somewhere else for the repairs!)
Place rating: 3
Pittsburgh, PA
The guys at this location have been really good to me for the car repairs that I have sprung on them on short notice. On another note if you buy tires from them they don’t charge you for repairs on them. That is pretty sweet but they might try and nickle and dime you on petty stuff like license plate bulbs, I simply say thanks and change it myself.