Needed a power cord for an old Bose speaker. They explained that only Bose keeps these parts in stock. They were very helpful in letting me know how to contact Bose online. Thanks to a friendly knowledgeable staff.
J C.
Place rating: 5 Pittsburgh, PA
This Radio Shack defines outstanding customer service! Many thanks to Colt who went the extra mile to get me a new phone. Shop here because they will always do their best to help you out!
Richard G.
Place rating: 1 Pittsburgh, PA
i went to radio shack lastweek, wow!!! the manager, colt introduced me to a device from verizon that would change my home phone to wireless, cost me very little, and be able to take my home phone anywhere is the usa i bought it now my problem starts. i go home and i get a call from verizon wireless, call verizon home, and port over your number. have you ever called verizon, thats at least an hour wait, call them,.i said you are verizon too, right, no we are different companies, ok an hour later after an hour wait i am good to go. now i hook this device up and its not to my satisfaction radio shack has a 30 day return policy, so i take it back the next day, colt the manager greets me and says how can i help you, i am returning this this device, he says why, i said its not for me colt goes postal reaches in the register grabs money throws it at me, then tells me he hates his job, i leave in utter disbelief i go home contact verizon to port my number back, now a new problem, verizon tells me my phone service is in limbo, ok whats that mean, you will lose all services i go back to radio shack saturday morning, colts not there and a associate tells me its his day off, ok, i look around the store as he takes a phone for 15minutes, ok, he says to me are you still here, and come back 5pm. i said you said it was colts day off, he says get out of the store otherwise i will call the police, i left without incident i am at my local coffee shop i have had phone service for 2 weeks thx for listening
Susan D.
Place rating: 3 Pittsburgh, PA
Does anybody really ever say, «Let’s go down to Radio Shack!»? I seriously doubt it. Let’s face it, we all make fun of good ol’ Radio Shack. But, like the computer or math geek in high school, there’s times when you really need them. Need that odd-type battery? Face it, where ya gonna go? Or like in my case. My husband and I are leaving for Ireland on Thursday. «Susan, did you remember the foriegn voltage AC converters?» D-oh! So I trekked on over to good old RS(luckily, this one is practically right around the corner). And sure enough, they had them! Bless the high school math geek. Bless Radio Shack!