Verizon

I was referred to visit this store by Matt Bowley who works at the Verizon Wireless (Wireless Zone Premium Retailer) located off 9028 St. Simon Way. Matt was very helpful in helping to identify a cell phone for my grandmother, but after realizing I was unable to return the device (in case there were issues) in VA he referred me to this store. Jake Calvin was beyond helpful and we spent approximately an hour in the store looking at various phones and cell phone plans. His customer service exceeded my expectation and my grandmothers. We were able to identify the best phone and plan to accommodate our budget. I would highly recommend anyone to this store and be sure to ask for Jake! :-)

Tried to buy an LG G3 smartphone yesterday and left with nothing. I agree with Ron, if I could give less than one star, I would.
The man who helped us, Ryan, tried to sell us everything under the sun. from headphones to beat pills to watches, etc. I wanted the LG G3 and learned that it came with a promotion for a free G Tab, which with our contract, would only be $ 10 a month, and with a promo they were running, our contract cost would go down $ 10 a month, so the tablet would pretty much be free with adjustments. Except none of these adjustments happened.
I also added insurance to my phone, which was noted on my bill and it seems charged for but also didn’t happen.
Had to call customer service to get this all resolved and figure it out myself and I am still a little confused. Got weird confirmation emails afterwards that said the G Tab woud cost us $ 100/​month.
The G3 and G Tab were also on back order, which isn’t anybody’s fault, but still pretty annoying.
Nothing makes sense with these transactions. So unhappy with my experience.