32 minutes from the time we placed our order with our waitress till the time we got our food. Unacceptable after a 20 minute wait for a table and another 20 minutes to get our order placed. Total time including eating and paying = well over an hour and a half.
Gustavo S.
Place rating: 4 Montreal, Canada
It was a great surprise this place! Beautiful place, Good food and excellent service! The grilled turkey is glorious!
Sean O.
Place rating: 4 Pittsfield, MA
As long as you understand this is a chain restaurant– this place really isn’t that bad. Don’t expect super high quality food made perfectly– and with lower expectations, you can count on the consistency of this place! Not horrible. Decent. Pricy but that also comes with the guarantee that if you are unhappy, just complain and they have to make it right one way or another. Service here is pretty good at the bar. Eileen is your best act here– friendly, fast, personality — a couple others not bad either. Overall, I would tell you yes, but don’t expect high end fancies :)
Marsha H.
Place rating: 1 Beltsville, MD
On our third night in Pittsfield we had run out of restaurants that had a good range of options for someone that is lactose intolerant. We saw the Ninety Nine Restaurant and Pub after driving North of town. The inside of the restaurant looked run down. our menus were dirty and torn and the tables were not completely clean. However there were many cars in the parking lot so we decided to chance it with the food. I chose a sirloin dinner. The steak was tiny, overly charred for a medium rare steak and so full of gristle I had to spit out several bites. I could not eat the broccoli which was bitter and tasted like aluminum. The rice was hard and crusty lie it had been sitting too long in part and the other part was not cooked. The water tasted like chemical ice. In fairness my son was OK with his Swordfish but also avoided his broccoli.(we both love our vegetables usually). Some foodie chef would find an appreciative audience in catering to summer tourists whose palates are as sophisticated as their appetite for theater, dance and art.
Bob B.
Place rating: 3 Pittsfield, MA
Good food. If you order takeout, be sure to check for your napkins, knife and fork(or bring your own), twice they left them out.
David B.
Place rating: 2 San Marcos, TX
Overpriced for what you get. No horseradish available. Would’ve been happier eating somewhere else.
Santha W.
Place rating: 4 Port Charlotte, FL
Good food.
Stephen J.
Place rating: 4 Adams, MA
The food is good and the wait staff is always really friendly and very good at what they do. My only complaint is that there is usually a thirty minute wait for a table for dinner, other than that this is a great place.
Gini S.
Place rating: 3 Redmond, WA
The food was decent. I expected somewhat normal food from this place and that is what I got. I think I would have rated it higher actually but the place was really dirty. The carpet was nasty and definitely needed a deep cleaning. There was trash like sugar packets and napkins strewn all over the floor. I think they need to invest in a little sweep set so they can control the trash on the ground. It was hard to enjoy my meal, I kept looking at how dirty everything was. I probably won’t go back.
H A.
Place rating: 1 Chandler, AZ
Let me start by saying I’ve never had a good experience here. I’ve been here maybe three other times. I was out shopping with my sister and we decided to have lunch. I figured it’s been a while and maybe just maybe I could get a decent salad. We were seated right away and informed«Ed» was out server. After about 15 minutes of conversation we realized, hmmmmmm where’s our waiter? It’s not like we had all day. We had other things to do. So we simply got up and left. No one noticed. Weird, in a tight economy that this place didn’t need our business. We never met Ed and truly believe he never existed . We did however enjoy a nice salad over at your competition: Panera Bread.
Ralph W.
Place rating: 3 Cheshire, MA
It’s pretty good. Nothing special except for the lobster Roll :)
Bryan R.
Place rating: 2 Hartford, CT
The only real thing that is ever memorable from the 99 is there theme song which boarders on obnoxious. Similar to every 99 location the wait staff boarders on useless and incompetent. The food is fair, definitely nothing to write home about. I honestly think for the most part the 99 is a step about Burger King, in this instance a step below. Avoid.
Helmut h.
Place rating: 1 New Westminster, Canada
It all starts with: «Hi I’m [Humans name], I’ll be taking care of you today» 99 has about as much character and originality the ‘cat’ Halloween costume. Yawn This place was the last straw, convincing me to avoid big-box eateries at all costs. You know the ones in the middle of a parking lot. Eating there just encourages more to erupt like acne along highways. The menu at 99 is like clip art, it’s just the same old thing, the same old thing, the same old thing… but the same old thing can be fantastic if it’s cooked properly. . I had the portabella sandwich with fires dusted in Parmesan and rosemary. The mushroom was stringy, overcooked yet not served warm enough — taste the irony. The result, a big slimy mushroom. I was looking forward to the fries. I did not eat them. They were encrusted with the fake Parmesan from the shaker, so it’s mostly cheese flavored cellulose. I think they’d let the ‘cheese’ get too moist because it was literally crystallizing in my mouth and forming a clear candy that stuck to my teeth. It was like eating french fries sprinkled in flavorless toffee. Yuck. When I told the waitress the problem she giggled and fled. The worst part is that I’m such a push over I still left a tip. sigh.
Wes T.
Place rating: 3 Lufkin, TX
So, I am by no means a Yankee. I have only been to New England on one prior occasion, and I was a kid looking at prep schools. We didn’t eat out too much, as most of the schools wanted me to dig their fare. On this trip I was able to see some old friends, and they guided me to this place. Apparently The 99 is a Berkshire legend, and it has to be experienced. The 99 is basically Applebees/Fudruckers/TGIFridays. There’s a bunch of crap on the walls, and it is regional in nature. The food is more or less the same from those other joints, complete with fried potato skins and onion rings. It’s pure chain-Americana! I like this kind of stuff for schlock value, but their regional beer offerings are a legitimate plus.