Paul Rich & Sons Home Furnishings

Pittsfield, United States

1

2 reviews

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Telephone:
+1 413-443-6467
Website:
www.paulrich.com
Address:
242 North St, Pittsfield, MA, 01201
Nearby public transportation stops & stations:
610 ftIntermodal Center
620 ftPittsfield
0.3 miPark Square
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Today

Today –
Local time (Pittsfield) 9:42 PM Thursday, June 26, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

Paul Rich & Sons is a full service home furnishings and design store on the cutting edge of ever changing home fashions. Offering distinctive home furnishings for every lifestyle, the store carries the finest names in upholstery, dining and bedroom, youth furniture, leather, home office and media furniture, mattresses, outdoor furniture, oriental rugs„ lamps and accessories, as well as a hand picked selection of heirloom quality handcrafted furniture.

History

Established in 1983.

In 1983, Paul, Betty and Tom Rich opened Paul Rich & Sons Home Furnishings on North Street in Downtown Pittsfield. The store started as one small storefront location. We are proud to be celebrating over 30 years in Downtown and now encompass of 30,000 square feet of beauftilly decorated showroom space.

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2 reviews of Paul Rich & Sons Home Furnishings

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Place rating: 1
Wynantskill, NY
I have to agree with the previous review. The establishment had the worst customer service I have ever encountered in an independent business. I try so hard not to go to chains so as to support local business but there wasn’t much to support here. It started with a «designer» who didn’t know the product. It took multiple trips to Pittsfield to finally be able to make the purchase which we wanted to do in just one stop. Delivery problems, damaged sectional just as the previous poster experienced. Repair was timely but really, does anyone want a brand new piece of furniture that has to be repaired? Once I contacted management and shared all the problems with purchase from beginning to end I hardly got an apology or concern for me as a future customer. Rude for sure. I was very surprised. The showroom looks great with a lot of things I liked.
Place rating: 1
Fairfax Station, VA
Never again with this company. I had problems with a couch I purchased. Paul Rich repaired the couch but it still had problems. They refused to do anything else with the couch — discourteous, rude, and clearly about profit not customers. Even though I am always prone to use local companies, never again with this one.