Service Cassandra V MD

I’m not one to write reviews, but after my horrific experience with Dr. Service, I feel the need to share my story in hopes that women will think twice before selecting her as their OB/​GYN. I had a traumatic and very difficult delivery, which I attribute to many factors, one being Dr. Service’s lack of attention and hurriedness. I expected a difficult recovery, but as my pain became more and more severe as the weeks progressed, I became concerned. I called her office more than once a week for a six week period and was continuously told my pain was normal and was to be expected. I knew something wasn’t right, and was hoping another doctor in the practice would be able to shed some light on my issue. I saw another physician for my 6 week postpartum checkup and a growth was discovered. I was told I needed to have surgery, and it was scheduled for the following day. I can’t help but wonder if this surgery could have been avoided, had Dr. Service paid any attention to my complaints. I have filed formal complaints with multiple people regarding the lack of care I received. Since this incident, I have (unfortunately) had to phone the after-​hours line at her practice, and spoke to her when she was on-​call. Instead of acting professional, she immediately became combative and insisted on discussing why I felt it was ok to write a formal complaint. Her behavior is unprofessional, immature, and totally irresponsible. The type of behavior she exhibits belongs in a 5^th grade classroom, NOT in medical setting. Please, think twice and do your research (a simple internet search will bring up multiple negative reviews).