CVS

Came in shortly after opening to have a prescription filled as quickly as possible. I suppose the person taking the request could have been more friendly, but she was efficient. The person checking me out was very nice. All done in ten minutes. I was happy and impressed. Can’t help but think criticisms of the store are related to people working in the other stores. I’ll be coming back.

I just spent a good half hour selecting and printing photos, and turning down offers for $ 7.99 collages of my photos. I tried to print them in 5×7 photos, and the guy hands me a stack of 6×8 prints with white around the edges.
He tells me that they only use one size photo paper, 6×8, so if I want 5×7 all I have to do is grab my scissors and go to town. No thanks. I didn’t buy them, but I will also never get the time I didn’t sitting there back. At no point did it warn me this would happen. I think they count on you feeling too invested to say no.
Pro tip: Walgreen’s right down the street can print in the proper size, and on nicer paper for less money too.
I’ve had issues with this pharmacy as well, with MAJOR hippaa violations, but due to a pending investigation I won’t go into detail on that. Send me a PM if you really do need/​want the details on that one. I was going to wait until the investigation was complete to post a review, but since I only get one review I figured I’d through this out there.

I have been using CVS for my prescription needs for years, but this is a new one for me.
My doctor faxed in a new prescription. Even though it was a «new» prescription, it had been filled at this CVS for years. Just new as far as paperwork was concerned. It was a compound prescription. I believe that means it needed to be mixed up. It was a mixture of antibiotics mixed in a cherry type syrup. I have been on this same medication for two years or so ALL filled at this particular CVS.
I waited about a week, then called CVS to make sure the prescription was ready for pick up. I was told by the clerk that they needed clarification on the prescription from my doctor. I was told they had sent him a fax and were waiting for an answer from my doctor. I called my doctor and he had a fit. He has been my doctor for about 35 years and I have never heard him lose his cool. Well he lost it this time. He dropped the phone and I heard words I didn’t know he even knew. After he picked the phone back up, he told me he had sent in paper after paper to get this prescription filled.
The upshot was they then told me they did NOT compound prescriptions and had not compounded prescriptions for over two years. After all the paperwork, the filling of this prescription for years, the wasting of my doctor’s time, they tell me they don’t and haven’t compounded prescriptions for years. I lost it at that point and have not been back.

This pharmacy has extremely rude pharmacy staff members. They also keep you on hold for a really long time and they have really long wait times. I would recommend filling your prescriptions elsewhere !