Silver Threads

I wish I could write a positive review about this company but I cannot. After ordering $ 2800 of blinds with two cornices, upon delivery of the blinds, they misordered the size for my main doors and celing to floor windows, and had to reorder those. Then, the color they recommended, which was more of an ivory, looks terrible next to my white cabinets in my kitchen. I had asked the designer to recommend the best blind color seeing my décor, and she assured me the cream would look really great and soften the look. Well, she was wrong in that a blind with whiter undertones was absolutely what should have been ordred, not ivory since my cabinets were WHITE. When I called to tell them they don’t look good next to my cabinets and that I took their recommendation, they said it was my mistake, I shouldn’t have ordered them. When I said I took Katie, the designer’s recommendation, they said it didn’t matter, it was my decision and they would not exchange them. When I asked if they would consider a break on two cornices to cover the cream strip near the white cabinets above the blinds, they said NO. This was your fault and we will not give you any concessions.
HRMPHHH. Go to Lowes or somewhere else to avoid this company. For the limited number of items I order for $ 3000, I could have bought from a much better company that actually knew what to design, and treats their customers with respect and understanding.