Tooth Fairy Family Dental

Way over charged. Charged me $ 300 for 2 white fillings. I felt wrong. Went to other dentist, paid only $ 135 for the rest of 2. They won’t tell you the price before taking you as a patient. Now you learned from my experience.

They created another account just so they can attack their patients… After the payment was rcv’d by their office from my insurance company, they finally mail out the remaining trays. I actually came back to gave them a 3 star review. I don’t know what they did to get the money for insurance but I will call insurance first thing Monday.
March 12 2016– This is the message I just rcvd today via Unilocal: thanks for your review but don’t blame the office for your cheapness.

I had my first appointment at Tooth Fairy Family Dental last week. They fit me in very last minute (despite being new to their practice). The hygienists (Marina and Teresa) couldn’t have been friendlier while giving my teeth a painless cleansing. After that Dr. Lin came right in, gave me the green light, and sent me on my way. No waiting, zero paperwork (it’s all done via iPad), and more than satisfactory service!

Marginally thorough cleaning last time with a long 20min wait until the dentist checked me. I came back a second time and waited in the waiting room for 30minutes. Awful service, I recommend avoid.

My family has been going to this practice for three years now.
If I were to rate based on my children’s experiences, I would give more stars. The hygienists are nice and seem to do a good job with the cleanings. We are usually able to make appointments as a family and all come in back-​to-​back, which is convenient.
My issue comes in with the treatments that Dr. Habibian says are necessary for myself and my husband. Last time I was in, she told me I needed 8 fillings and a $ 1200 soft tissue management cleaning procedure that is not covered by insurance. Whoa. I go to the dentist 2x a year and take pretty good care of my teeth. And in fact, she saw me 6 months ago and didn’t say anything about cavities that might be developing. Why do I all of a sudden have 8? Her explanation was, «they say, cavities can develop even in 24 hours.» Needless to say, I was stressed and upset by this news. Thankfully, my insurance covers a «second opinion consultation» and I went to another dentist. He told me that the special cleaning procedure is only necessary if you have bone damage or unhealthy gums. He confirmed that I met neither of those criteria and therefore did not need that procedure. He also said that I could potentially replace one old filling, but that is the ONLY one that I might need at that time, and that he wouldn’t even recommend doing that because each time you replace a filling, you have to remove a little more of the original tooth. So… of course, I am switching dentists. My husband was also told each time he went in that he needed extra treatments, but he just ignored the suggestions.

i’m not happy to be writing this review, but i wish i had read these things about this practice before coming here. i won’t go into too many details, as i’m hoping to avoid a Unilocal-​war with the practice– i would just caution you to do a bit of research before scheduling an appointment.
the good: there is one good thing here, and that is one of the technicians who does cleanings. she’s friendly, compassionate, and does a really good job. it was much appreciated. looking back, my cleaning with her was the highlight of my experience with tooth fairy dental, and i only wish i could remember her name. oh, and there’s ample parking. that’s good too.
the bad: this place is run with a business-​comes-​first mindset rather than patient-​care-​comes-​first. their explanations of costs, insurance payments, etc. are enough to make your head spin (i have since had no other similar issues– any dentistry practices i have visited since leaving tooth fairy have been clear and consistent with charges). i was told i needed over a dozen fillings, while 2 dentists i’ve gone to since (one for a second opinion, the other who is now my regular dentist) have both agreed i don’t need nearly that many, if any at all. dr. habibian tried hard to sell me a $ 125 electric toothbrush too– i told her i can’t stand the feeling of the vibrations against my teeth and i didn’t want to purchase the brush. she persisted, and finally tried to convince me to take it anyway, and that i could pay the $ 125 when i had the money. that was pretty offensive– i have the $$$, i just don’t want to spend it on a toothbrush i won’t ever use. ugh. i hate feeling like dollar-​signs, especially when it involves my health.
the ugly: unfortunately, it got ugly for me. i had to have a root canal :(the endodontist that was part of the practice was not good at all (and though i’ve heard she is no longer with the practice, follow-​up from dr. habibian & the way in which my situation was handled was absolutely atrocious). the procedure itself was painful, there was water pouring into and out of my mouth with no suction, the doctor kept giving me numerous numbing shots because they were improperly given and i was in a lot of pain. i cried the whole time. to say that the experience was traumatizing is an understatement. and that wasn’t even the worst of it. for months after the procedure, i still felt pain in that tooth. after expressing this to dr. habibian, she advised that i get the tooth pulled. i was skeptical about this proposed permanent solution, and after consulting with another endodontist and an oral surgeon, they both agreed that there was no reason to pull the tooth– the root canal simply didn’t look completed. when i went back to tooth fairy dental to discuss the situation and see what could be done, dr. habibian reviewed my file and told me that 1. a piece of a tool had become separated in my canal and was left in there («it’s in your file, the doctor doing the procedure should have told you»…whaaaat!!!) and 2. i was a «difficult» patient, so what could i expect? (seriously, these were things said to me by dr, habibian). these are ridiculous comments, just sayin’. she handed me a notice i had signed prior to the procedure regarding my legal agreement about not suing the practice blah blah blah. i was stunned, but not surprised– the practice did not want to make this situation right and care for my health, especially if it would cost them even a penny. (in case you’re wondering, i found another endodontist, went for a 3^rd-​opinion, and had a successful, drama-​free experience with in which the tool fragment was extracted and my root canal was complete and no longer hurts. there were no tears. there was plenty of suction. the numbing shot– just one– worked like a charm.) it cost me a LOT of pain and a LOT of $$$ to correct an issue that tooth fairy dental created and should have handled.
overall, i’m disgusted by the lack of consideration from this practice and from dr. habibian. sometimes a practice needs to remember that they are healthcare providers first, before prioritizing their bottom line. i have spent a large chunk of time and $$$ over the last few months since leaving this practice and have really come to appreciate other practitioners in the surrounding areas. based on my experiences, i cannot recommend tooth fairy dental.
please be careful who you chose to trust with your health and your wallet.

NEVER GO HERE!!! Not only was the service terrible (I had to wait a long time and they forced me to watch a weird Invisalign advertisement while I was sitting in the chair waiting to see the dentist), but they MISDIAGNOSED a cavity!!! They took x-​rays and right away said, you have a cavity — make an appointment to get it filled. They also told me every cavity is $ 50 even with insurance. I had a bad gut feeling, so I went to another dentist for my cavity appointment. This dentist triple-​checked my teeth (including taking replacement x-​rays), and told me I don’t actually have a cavity! They also said that if I DID have a cavity, it would be free (completely covered by insurance). Tooth Fairy is terrible!

EXCELLENT SERVICE!!!
I was practically in tears when I called them requesting for my son to be seen, after a very bad experience from another dental office that went on for over 3 months; the Toothfairy receptionist/​dentist allowed me to bring him in the very same day and he received excellent treatment! The entire staff was great, very welcoming and most importantly my son is dental care that the needed. The pre-​authorization took less than a week but, they gave him a temporay tooth the same day!!! and this office showed geniune concern and they will work with you not against you. The staff seemed happy, the other patients were happy, Overall a positive experience.

Ok, so I came to this place with high expectations. First, I felt the dentist was rude to me because my insurance was not good enough. Though it was good enough to cover my expenses. Secondly, she tried to shortchange my check-​up by not providing me with an x-​ray. Maybe my past dentists spoiled me by providing me with a thorough check-​up. I’ve been to some bad dentists, but I’ve never been to one that stated a person only needs one x-​ray every three years. Surprisingly, the staff, excluding the dentist, were the most friendly people I’ve met at this business. Although the dentist seems competent, I will not be coming back. In conclusion, I feel if you have great insurance and become a regular she’ll be a professional.
Note: They always stated the x-​ray machine was not working. From my experience, it seems its been broken for three years. They should really get it fixed. ;)