The Fabric Mill

Bought roller shades for my daughters room several years ago and then went back in 2013. What a difference a few years makes! The shade lengths were too short, the blackout material was too thick so you could only roll them half way up because the diameter of the roll became too thick. They also added a plastic border. The trim was glued on poorly. Finally, the stick at the bottom of the shade is not secure and comes out it not held level. Now, the roller stopped rolling up… how much will this cost to fix…

The Fabric Mill in Plainview NY is a wonderful place to shop for fabrics, fringe & other materials! They have first quality fabrics in stock at very low prices. Velvet, linens, sheers, silks and fabulous prints. You can get cuttings or walk out with what you need. I love it there!

Carly of Fabric Mill has created an oasis of warmth and glamour in our master bedroom. Her talent of choosing the perfect fabrics and trims, along with the competent and professional staff at Fabric Mill have produced our gorgeous reupholstered love seat, our new bed frame, head board, bench, window treatment and bedding which together has made our bedroom a welcome retreat after a long day.

This might be a weird place to post about but, they are really good. The material seats on my kitchen chairs wore out. Normally I would go and buy new chairs. Money hasn’t been as plentiful. I went and looked at all different types of fabric. My wife and I agreed on a cool leather looking fabric that looked like ostrich skin. It really dressed up the kitchen and matched perfectly. It also wasn’t very difficult at all to re-​upholster the seats. Was a fun project and turned out to be really cheap. Also, the people were very nice and helpful.

Since I am almost certain my review wont make it to their website, I will go ahead and write my review here on Unilocal where it cannot be removed! I purchased a fabric from their site after seeing images of that fabric upholstered on chairs and posted on the site (several photos). When I received the fabric it looked nothing like the images. I did not order a swatch prior to purchasing, however I tried to explain this situation to the rude customer service agent (if you can call him that) but ultimately his mind was already made up before I could reason with him or his superior. Here is the review I tried to post on their website:
The images of the fabric on the upholstered chairs are a very gross misrepresentation of this actual fabric in person. The colors look absolutely nothing like in the images and I am almost convinced this is not the same fabric that is being shown. It also states that this is a cotton velvet. I do not feel anything «velvety» about this fabric. It is hard almost like sand paper.
Colors are very yellow and very bright, pretty much the opposite of what you see on the computer screen… Even if your screen colors are fully calibrated, the fabric would still never look anything close to the image. I do not believe a dye lot could differ so much in color as the customer service representative from
tried to convince me is what happened when I received my order.
On a side note, do not bother with the customer service from this website at all… rude and unwilling to help the customer. I will never shop here again.

Worst customer service experience ever. As a frequent customer I came in to make my first return (calling ahead to make sure I can) drove an hour in traffic to be yelled at by the manager that he won’t accept my return. I will never shop here again. Customer service is everything and they suck.

I have been going to the fabric mill since it opened. Being an avid sewer I LOVE this store!
Wonderful selection and the best prices around. We moved away from Long Island 8 years ago and the fabric mill is still my favorite fabric store. i use the website and order samples on line and whenever we come back to the Island I always make time for a visit to The Fabic Mill.

Our experience with the Fabric Mill was nothing short of HORRENDOUS. The Fabric Mill was recommended to me by a good friend. She said the fabric selection and workmanship was good but the service was problematic. Her comment about problematic service was the biggest understatement since General Custer said I think the Indians might be hostile.
We had 26 dining room chairs (for two houses), two couches and a bench recovered. We also had a bed skirt and pillows made for our bed. Needless to say, we spent thousands of dollars.
Not one deadline or obligation was honored. Couches, chairs and a bench were to be delivered to our apartment in New York City. The couches and chairs were delivered and the bench could not fit in the van. Rather than reschedule delivery, I decided to pick the bench up. Notwithstanding promises made, it was not at the Fabric Mill when I arrived. As a compromise, I met the upholsterer at a COSTCO parking lot on my way out to my home on Long Island. Although the bench pickup was confirmed, I did not receive the courtesy of a phone call to advise of the fact that the bench was not available for pickup. Attempts to verify the pickup time via phone call were not successful as I never received the courtesy of a call or return call regarding scheduling.
The orders were placed in August of 2013 and the 18 dining room chair, seat cushions for my Long Island home were not ready until late January 2014. I made arrangements to have my husband to pick up the seat cushions on a Friday afternoon. I told my Fabric Mill representative that in order to pick the cushions up on a Friday, my husband would have to take a half of day off. I asked her to alert me in advance if the cushions would not be ready. I called several times again but I received no phone call or return calls to confirm the pickup. My husband took off from work and the cushions were not at the Fabric Mill as promised. He received the usual appologies but the inconveniences could have easily been avoided if even a modicum of courtesy been displayed.
After some negotiation, the Fabric Mill agreed to deliver the cushions to my LI home on a Saturday. When the cushions arrived, my husband went upstairs to get his credit card to pay the outstanding balance. The two delivery men remained on the first floor while my husband was upstairs.
When my husband came down to sign the credit card voucher, the cushions were stacked near the location where an envelope containing $ 1,100.00 had previuosly been placed. A few minutes after the Fabric Mill delivery people left, my husband realized that the money was gone. He immediately called the delivery person on his mobile phone but the delivery person did not answer. Several minutes later, he called the Fabric Mill to advise that the money was missing. He was told that FM would investigate. The Fabric Mill and delivery person called back and said the money was not taken. He explained in detail the circumstances of the event and he was told that the owner of the Fabric Mill would call. We never received a phone call from the owner.
Theft is the only plausible explanation for the missing money. The only people in the house at, or before, the time of the delivery, were my husband, myself and the two delivery persons from the Fabric Mill. Moreover, if the cushions had been ready at the time of the pickup originally scheduled, there would have been no need to have FM delivery men in my home.
Under no circumstances would I use or recommend the Fabric Mill. Any potential savings that the Fabric Mill might provide are more than offset by the aggravation, inconvenience and theft resulting from my interaction with the Fabric Mill. Unless you are willing to put up with discourtesies and criminal behavior, stay away from the Fabric Mill.
BARBARA D.

Thousands of fabrics to choose from! This pace can be overwhelming!
Fabric mill has designer fabrics and tons of trims at extremely reasonable prices. They also have a customizing workroom where they can make you window treatments, duvets, pillows, etc.
I bought my own fabric as i love to dabble and create my own designs. so I picked up several yards of lusciousness and some great beads to adorn my creations.
Service was amazing! I will be back… I was like a kid in a candy store!

Really like this place… I can come in here. buy a few yards of any kind of fabric… tons of awesome fabric. cotton, silk, ralph lauren etc.. and sew my super awesome pillows…
for the fabric selection. 4 stars!
quality. uhmm it’s good! but I have seen better … like from a little dive in Sag Harbor… which has amazing things mixed in with the rest —
what I really like about Fabric Mill is seeing the people doing custom work behind the glass … sewing custom window treatments, pillows, drapes… quilts all to order… saw one bagged for pick up… looked really nice… stuff you couldn’t get in the store
amazing to have real talented people sewing and letting people pick the fabric etc.